career success stories
MARRIOTT INTERNATIONAL
CAREER PROGRESS
May 2007 Present
Cluster Director of Revenue Strategy
JW Marriott Shanghai & MEA Tomorrow Square
Shanghai, People Republic of China
2004 2007
Cluster Director of Revenue Management then
Cluster Director of Brussels Sales Office EBC
Cluster Brussels Marriott Hotels
Brussels, Belgium
2001 2004
Director of Revenue Management (Opening Team)
Copenhagen Marriott Hotel
Copenhagen, Denmark
2000 2001
Reactive Sales Manager
London Marriott Hotel Grosvenor Square
V ronique SEUTIN PETERSEN
London, United Kingdom
Cluster Director of Revenue Strategy
1998 2000
JW Marriott Shanghai & MEA Tomorrow Sq. Reservations Manager (Opening Team)
Courtyard by Marriott Paris Neuilly
Neuilly-sur-Seine, France
AP REGION
abqhpe@r.postjobfree.com 1997 1998
Reactive Sales Executive
Renaissance Hotel Paris La D fense
Paris, France
1995 1997
Conference & Banquet Supervisor
Renaissance Brussels Hotel
Brussels, Belgium
1992 1995
Front office, Guest Relations & Banquet experience
Several 5 star independent properties
Brussels, Belgium
M ARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
KEY SUPPORT
Mr. Franz Ferschke
Former Regional Vice President Europe
Marriott International
Mr. Paul Malcom
Regional Vice President Sales & Marketing UKIMEA
Marriott International
Mr. Michael Hills
Director HR International Lodging Sales
Marriott International
Mr. Hans Peter Bachofner
Former General Manager
Copenhagen Marriott Hotel
Mr. Johan Kamerbeek
General Manager
Marriott Paris Champs Elys es
Mr. Jacques J. Gendarme
Chairman & Founder
BBI Brussels Business Institute
My late father, who made me who I am today
My husband, who supports me the way I am today
ACHIEVEMENTS
HOTEL ACHIEVEMENTS
Marriott Revenue Management Global Leadership
Special Achievement Cluster Revenue Team Award 2006
Courtyard Sales & Catering Team
Special Achievement EBC Team Award - 2006
PERSONAL ACHIEVEMENTS
Marriott Global Award & Asia Pacific Award
Cluster Revenue Management Leader of the Year - 2008
Marriott Revenue Management Business Leadership Award
Asia Pacific Quarter 1 2008
Associate of the Month November 1995
M ARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
TRAINING & DEVELOPMENT
IMTN Training Facilitator for Foundations of Leadership
TRAINING COURSES
Effective Prospecting Sales
Sales & Service Foundations
Revenue Management Skills
Revenue Analysis I & II
Foundations of Leadership
7 Habits of Highly Effective People
Managing Business Priorities
Impact of Leadership
Effective Presentation & Training Certification Level II (TC2)
DMS/DRS Revenue Leadership
BACKGROUND
I grew up in Brussels, Belgium with my parents and 2 older sisters.
My passion was learning languages and travelling, to develop my
knowledge of cultures and countries history. I guess starting to
work in the Hospitality Industry was a no-brainer
As I began to study Hospitality Management, I commenced working
as Guest Relation Officer in a Leading Hotel of the World in
Brussels. Jacques Gendarme was my Master and Mentor at
university and he is still today the most fervent supporter of my
career.
I started in 1995 at the Renaissance hotel in Brussels, just a little
time before Marriott acquired the Brand. I was so trilled about it,
as Marriott was enlarging the horizon of opportunities!
I was lucky to meet Marriott people like Franz Ferschke, Paul
Malcom and Michael Hills, who convinced me that my core values
and my education would give me great opportunities in the
company. The rest is obviously part of history
I met my future husband during a Foundations of Leadership
training in Austria. Being Belgian I was working in France, he being
Danish was working in Germany. Subsequently we both moving to
London for our new respective assignments as European as it can
be! We are now happily married for 8 years, both working for
Marriott for more than 14 years respectively, with 2 children of 6
and 4 years old.
EDUCATION
1990 Translator-Interpreter Certification
1992 Tourism & Hospitality Management Diploma
1993 - International Hotel Management Diploma
1995 - Master in International Hotel Management
M ARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION