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Customer Service Sales

Location:
Buffalo, NY
Posted:
January 22, 2013

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Resume:

James Steimer

Email: *********@********.***

Address: ** ********* **

City: Williamsville

State: NY

Zip: 14221

Country: USA

Phone: 716-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

James P Steimer

51 Brookdale Dr., Williamsville, NY 14221

716-***-****

716-***-**** Mobile

*********@*****.***

Summary of Skills/Job Objective

Offering a 25+ year, well rounded business background including

accounting, sales/sales management, mortgage and auto lending,

customer service/operations experience. Strengths include

communication, interpersonal skills along with organizational

and management skills. A proven track record of developing

and nurturing staff within a sales department.

Work Experience

Adecco Inc., Process Support Specialist Jun 2012 to Nov 2012

-Researched & reviewed loan files to ensure accuracy & completion.

-Ensured that necessary documentation was secured from borrowers.

-Achieved consistent high performance levels.

Schmitt's Audi Volkswagen, Business Manager Dec 2010 to Apr 2012

-Successfully balanced a multi-faceted role within the organization.

-Handled all credit/finance functions for growing Audi/VW dealer.

-Negotiated with underwriters to secure credit approval.

-Responsible for sale of all F&I products/services.

-Scheduled all deliveries/processed all buyer orders.

Banas Mortgage Company, LTD, Loan Officer Apr 2003 to Dec 2010

-Solicited new business from past customers, Attorneys, CPAs.

-Interviewed/qualified potential borrowers.

-Worked with borrowers to gather all required income & asset

documentation.

-Structured & presented loan options.

-Prepared loans for submission to processing department.

-Followed up with borrowers through closing.

-Completed all mandated licensing requirements & continuing education.

Novastar Home Mortgage, Loan Officer 2002 - 2003

-Solicited new business.

-Interviewed/qualified potential borrowers.

-Worked with borrowers to gather all required income & asset documentation.

-Structured & presented loan options.

-Prepared loans for submission to processing department.

-Followed up with borrowers through closing.

Textbook Warehouse, Owner 2000 - 2002

-Solicited new business from K-12 schools throughout WNY/CNY

-Reviewed available inventories, prepared proposals, negotiated

-Coordinated shipping of inventory purchased

-Developed repeat customer base throughout territory

-Handled all accounting reporting, prepared tax returns

TeleCheck Inc., Account Executive 1999

-Marketed check guaranty service throughout WNY

CTC Communications, Inc., Account Executive 1998

-Prospected/sold long distance telephone service to businesses.

KVS Information Systems, Inc., Account Executive 1997 - 1998

-Marketed accounting software to municipalities

McBee Systems Inc. 1979 - 1997

District Manager

-Enjoyed up through the ranks promotion based upon performance.

-Responsible for hiring/training of Sales & Customer Service

Representatives

-Achieved consistent growth over 15 year term

-7 time Crest Club qualifier

-Helped to establish and maintain very successful relationships

with local banks

-Had Sales Reps promoted to District & Regional Manager positions

Sales Representative

-Consistently met/exceeded sales quotas

-Developed long term customer relationships

-Generated leads via cold calling & networking with CPA firms

and banks

Communications Electronics Corp, Account Executive 1978 - 1979

-Prospected throughout WNY & sold telephone systems

JM State Refrigeration, Inc., Office Manager 1975 - 1978

-Responsible for all internal accounting/payroll functions

-Assisted CPA in preparation of financial statements & tax returns

-Handled collections, maintained inventory records

Education

Bachelors Degree-Accounting 1971-1975

St. Bonaventure University, Olean, NY

Microsoft Word Resume Available on Request



Contact this candidate