Sales Supply Chain
Resume:
David Grose
Email: abqhbm@r.postjobfree.com
Address: ** *********** **
City: Milford
State: MA
Zip: 01757
Country: USA
Phone: 617-***-****
Skill Level: Director
Salary Range: $144,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
D a v i d G r o s e
19 Littlefield Road, Milford, Massachusetts 01757
Telephone: 617-***-**** Email: abqhbm@r.postjobfree.com
Linkedin: http://www.linkedin.com/pub/dave-grose/1/19b/b21
VP/Director of Distribution, Supply Chain Management & Lean Initiatives
Specialty Areas
Inventory Administration Instituting Cost Conservation Measures Revenue Generation
Implementing Performance Metrics 3PL Management Multi-Million-Dollar Budget Management
VP/Director of Distribution, Supply Chain Management & Lean Initiatives, with more than 20 years of multi-facility management experience that consistently converted organizational intent into action for companies ranging from $19 million to $305 million in annual gross revenue.
Experience encompasses serving as VP of Field Operations for Mac-Gray Services, Co. in Waltham, Massachusetts, charged with managing 7 direct/450 indirect employees, located in 26 facilities across 7 regions, with a $100 million operating budget that generated $305 million in annual gross revenue.
Career Highlights
* Successfully integrated 4 companies during a 2-year time period for Mac-Gray by creating regional territories that decreased operational expense $800,000 while improving service repair timeline.
* Implemented a Client Relationship Management (CRM) program for Country Club Enterprises, designed to increase productivity and accountability for sales team. Subsequently, developed the retail/commercial sales to align with OEM's strategies, which proved instrumental in increasing revenue 30% in 1 year.
* Established a 9-member cross-functional process improvement team from sales, IT, finance, and operations functions with focus on streamlining parts ordering processes from 21-days a 5-day cycle time in 6 months while simultaneously decreasing parts inventory for Mac-Gray by $1.2 million.
* Charged by Exel, Inc. senior management with opening 3 - 200,000+ square foot facilities, located in 3 states. All facilities were fully staffed prior to opening and maintained a turnover rate of less than 15% for the first year of operations with all facilities opening on time and $200,000 under total budget.
* Implemented and streamlined transportation process for 3rd party trucking operation while creating a hub and spoke operation for PODS. Total savings approximately $11 million.
* Reorganized all aspects of corporate sales and operations for PODS by introducing on-going marketing programs and strategies, P&L management and sales team accountability, thereby turning corporate facilities from EBITDA neutral to profit centers that increased EBITDA by $5 million.
Benefit Statement
Demonstrated 20+ year track record of accomplishments in turnaround situations, 3PL management, multi-million-dollar budget management and implementing performance metrics that consistently reduced operational costs while increasing bottom line profitability.
Key Areas of Competencies
Operations & Facilities Management * Budgeting/Forecasting * P&L Management * ISO 9001*Sarbanes Oxley * SOP Rollouts * Logistics & Materials Management * Continuous Improvement *Green Belt Six Sigma *Supply Chain Configuration/Management * Startup Operations * SAP Administration * Inventory Control/Shipment/Distribution * Resource Allocation/Management * Sales & Marketing
PROFESSIONAL EXPERIENCE
OMT Consulting, Boston, MA 2011 - present
Regional consultant focused on Distribution, Supply Chain, Sales, and Transportation
Managing Consultant
* Expert with Operations, Process Improvement, Strategy, Organizational Transformation, Lean Initiatives, and building infrastructure teams
* Focus on field service productivity, warehousing and manufacturing efficiencies, sales productivity, supply chain, reverse logistics and improving national service organizations.
* Specializing in improving sales and operations efficiencies, search engine optimization and creating Lean Methodologies to increase company's efficiency and business development opportunities.
Country Club Enterprises, LLC, Wareham, MA * 2010-2011
Largest Distributor in North America for Club Car Inc.
General Manager/COO
Reported directly to owner/president along with board of directors for largest Club Car distributor in North America. Responsible for all sales, marketing, and operations of business.
* Introduced on-going marketing strategies and SEO for non-golf business units (retail sales and commercial sales) that increased sales revenue in commercial and retail business units 30% by incorporating demo days and open houses.
* Introduced CRM package to sales team for improved reporting and efficiency
* Implemented new logistic model designed to increase efficiency in moving assets within territory realizing savings of $150,000. As a result of success, selected as a member of Distributor Advisory Committee by OEM to serve as advocate for northeast distributor network.
* Created operating and IT efficiencies while dramatically cutting waste out of organization
PODS, INC., Clearwater, Florida * 2008-2010
The leading portable storage and moving company in North America and Australia
Senior Vice President, Operations
Held chief leadership and management accountability for 31 corporate locations within North American and Australia. Managed and coordinated $60 million operating budget and all business, sales, and operational functions, including Business Development, Program Management, Financial Administration, Driver Training, Quality Assurance, and Customer Service. Devised and instituted standard operating procedures to streamline operations and optimize efficiency. Provided decisive leadership and direction for 3 direct and 250 indirect reports.
* Initiated productivity, cost, and performance management programs to improve production levels and meet corporate and customer deadlines and requirements.
* Fueled EBITDA increase from $7 million to $12 million within 1st year of operation.
* Outperformed competition, producing 1.3% revenue increase in 1st year while industry revenues declined 30%.
* Built and trained field sales team, successfully transforming GM team Sales/Marketing agents.
* Instituted training programs for trucking operations to enhance employee loyalty and commitment to organization. Consequently, established dotted line authorizations between marketing, finance, logistics, customer service to improve sales conversions and increase customer experience.
* Fostered employee empowerment practices and team building initiatives; significantly increasing employee morale, productivity, and loyalty.
MAC-GRAY SERVICES, CO., Waltham, Massachusetts * 2005-2008
National leader in commercial laundry services for academic institutions, multi-family housing,
Laundromats, military housing, and hotels
Vice President, Field Operations
Served as primary leadership force for all field operations; expertly planning and coordinating financial and operational management for 26 facilities within 7 regions totaling $300 million in revenue. Guided short and long-range strategic planning, as well as change initiatives to drive achievement of corporate performance goals. Established and enforced system of benchmarks and accountability to optimize staff performance. Built and cultivated strategic relationships with key stakeholders to facilitate organizational growth and development.
* Introduced proactive manufacturing techniques to strengthen focus on cost avoidance and elimination within each sourcing process resulting in savings of $250k.
* Developed and analyzed performance metrics, KPIs, and high level 'dashboard' results; continuously devising operational, quality, and safety management strategies to optimize efficiency and productivity.
* Earned reputation as top performer, consistently exceeding corporate profit and productivity objective while maintaining $800,000 under budget for operational expenses.
* Drove 4% increase in new business and 26% productivity increase while maintaining staff levels.
* Produced $7 million annual revenue growth by devising and instituting program to increase machine vending prices.
* Orchestrated successful integration of 4 companies, achieving projected savings of $4 million.
* Asset Management: Handled security of and managed $150 million in regional assets including facilities, cash and currency, inventory, vehicles and 350,000 machines; supporting 20,000 customers in 64 locations and 43 states.
CHEP, INC., Orlando, Florida * 2003-2005
International pallet & container pooling company serving North American manufacturers & distributors
Regional Manager, Plant Operations
Commanded all operational functions for 20 full-service depots throughout expansive 10-state territory. Provided decisive leadership and direction for 7 direct reports, 5 third-party providers, and 800 indirect employees. Planned, organized, and maintained daily operations including manufacturing, equipment handling, storage utilization and inventory control. Coordinated logistics operations, ensuring on-time delivery and compliance with corporate safety, trade, and quality guidelines.
* Crafted and executed strategies to improve safety, accuracy, service, processes, and cycle times while reducing costs.
* Implemented Lean Manufacturing methodologies; identifying and correcting problems, strengthening productivity, and improving margins to exceed budget by 5%.
* Deployed turnaround solutions and implemented standard warehouse layout, resulting in 15% increase in productivity and 10% cost reduction.
EXEL, INC., Columbus, Ohio * 2000-2003
Global leader in third-party logistics and supply chain management
General Manager
Defined and directed standard operating procedures, work processes, goals, objectives, and success factors for 3 facilities in Massachusetts, Texas and Chicago; with flow-through dollars totaling $100 million+ for each facility. Recruited, supervised, trained, and motivated 12 managers and 90+ employees focused on skillfully managing national Home Depot account.
* Planned and directed large-scale project to open 3 facilities in 3 states with 200,000 sq. ft.; achieved full functionality and staffing on time and under budget.
* Restructure and revitalized cross-dock operation, transforming department into traditional warehouse environment to significantly improve utilization and performance efficiency.
* Pioneered and instituted National Standardization Program adopted by 6 other national facilities.
ADDITIONAL EXPERIENCE
FEDEX GROUND * 1990-2000 * Senior Manager, Terminal Operations: Earned fast track promotions based upon outstanding record of achievement, proactive leadership, and dedication. Managed P&L of 10th largest facility in the U.S. Turned around underperforming facility in 6 months, generating 200% growth and 6% increase in revenue yields.
EDUCATION
Certified (Warehouse Layout and Design) Georgia Institute of Technology, Atlanta, Georgia
Bachelor of Science (Criminology) Guilford College, Greensboro, North Carolina
Endorsements
"Dave is a strong manager and is very capable of dealing with all facets of organizational leadership. His planning and execution always include financial targets and measurement. Our operation benefitted from his planning and became focused on tangible financial results under Dave's watch."
Russ Spencer, CFO, Country Club Enterprises, LLC
"I recommend David to any business seeking a strong functional leader who is able to set business strategy and also lead others to tactically implement business initiatives. I supported Dave's business unit at PODS and worked closely with him and his team in the development and implementation of marketing and price programs. Dave was always willing to listen to new ideas, but never afraid to push back, ask for more data, or to let new ideas be tested with the right measurement programs in place. I was impressed with David's ability to think and lead at a high level, but then to drill down and get his hands dirty tactically to teach others "how to", or to simply get the job done. Dave earned a high level of respect throughout the organization and consistently delivered on his goals. I'd love to work with him again someday."
David Metcalf, VP Marketing, PODS Inc.
"David is committed to a high level of performance. He restructured the management team, eliminating a level of management that resulted in better operational performance and improved EBITDA. David treats people with respect and is very professional in dealing with tough situations. He has a good understanding of processes and very effective in implementing changes. I would jump at the chance to work with David again."
Ken Schoenherr, Controller, PODS Inc.
"Dave did an excellent job in a challenging environment, managing a 40-state operation within budget, introducing performance measures and working with field management to meet or exceed performance targets while supporting a large number of process improvements. Dave also played a key role in improving operations interactions with a national sales team."
Todd Burger, EVP Mac-Gray Services, Inc.
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