Customer Service Sales

Hassan Mohamed

Email: abqhac@r.postjobfree.com

Address: *** **** **

City: Greensboro

State: NC

Zip: 27406

Country: USA

Phone: 336-***-****

Skill Level: Any

Salary Range:

Willing to Relocate

Primary Skills/Experience:

Customer Service

Client Relationships

Marketing & Promotions

Budgeting & Cost Control Communication Skills

Software Manipulation

Data Research & Analysis

Technical Writing Operations Management

Process Improvement

Inventory & Ordering

Quality Control

Educational Background:

Job History / Details:

HASSAN A. MOHAMED

201 Doak St. Greensboro, NC 27406 336-***-**** abqhac@r.postjobfree.com

Career Profile:

Over 9 years of experience in management, with a focus on building relationships with customers and driving success through quality processes and sound financial decisions. Strong ability to build rapport with others and a genuine desire to work with small businesses, in support of their financial goals. Technical proficiencies include Microsoft Office (Word, Excel, PowerPoint).

AREAS OF STRENGTH

Customer Service

Client Relationships

Marketing & Promotions

Budgeting & Cost Control Communication Skills

Software Manipulation

Data Research & Analysis

Technical Writing Operations Management

Process Improvement

Inventory & Ordering

Quality Control

PROFESSIONAL EXPERIENCE

UPTOWN PIZZA AND WINGS, Greensboro, NC 2008 - Present

Manager

Schedules and directs staff in daily work assignments to maximize productivity and to provide guidance in meeting financial goals. Monitors restaurant to ensure high level of quality and service, responds to customer complaints or staff concerns promptly. Accurately calculates inventory and costs; orders appropriate stock, including food, beverages, equipment, and supplies

Reduced costs by finding better and cheaper venues for marketing and suppliers of products.

KOHL S DEPARTMENT STORE, Greensboro, NC 2008 - Present

Sales Associate

Interacts directly with customers to assess their buying needs and concerns. Shares extensive knowledge of sales and promotions, as well as return and exchange policies. Helps demonstrate the proper usage of products, and directs customers to the appropriate departments.

SOUTHEAST LIBRARY BINDERY INC., Greensboro NC 2006 - 2007

Warehouse Worker (Summers)

Assisted in the recycling of textbooks by recording the numbers of units handled and moved, using daily production sheets or work tickets. Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, and other equipment.

EAST TO WEST OUTFITTERS, Greensboro NC 2004 - 2010

Assistant Manager

Developed strategies to drive sales and to reach profit goals, while reducing costs. Directed the activities of staff members in order to boost productivity and to enhance overall customer service. Resolved customer questions, issues, and complaints. Assisted in the purchase of merchandise. Ticketed, arranged and displayed merchandise to promote improved sales.

EDUCATION

NORTH CAROLINA AGRICULTURAL & TECHNICAL STATE UNIVERSITY, Greensboro, NC

Bachelor of Science, Economics (May 2013)

GUILFORD TECHNICAL COMMUNITY COLLEGE, Greensboro NC

Associate Degree, Business Administration (2010)

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