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Technician Customer Service

Location:
Waterloo, IA
Posted:
January 14, 2013

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Resume:

Adam H. Buchanan

Email: ********@***********.***

Address:

City: Waterloo

State: IA

Zip: 50701

Country: USA

Phone: 319-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motorcycle Mechanics Institute graduate. Motorcycle Technician with a strong work ethic, motivation and desire along with the required skills to diagnose and repair malfunctions in complete mechanical systems. I also employ great communication skills to relay complex problems to customers.

Educational Background:

High School Dipolma from MMI - Motorcycle Mechanics Institute, Phoenix AZ 1/2001 to 3/2011 (Motorcycle Technician)

Job History / Details:

Summary

Motorcycle Technician with a strong work ethic, motivation and desire along with the required skills to diagnose and repair malfunctions in complete mechanical systems. I also employ great communication skills to relay complex problems to customers.

Highlights

Superior customer service

Diagnosis and repair

Preventative maintenance

Electrical systems

Brake systems expertise

Engine replacement specialist

Have worked in Sales aspect

Flexible scheduling

Effective team player

Superior organization skills

Dependable and reliable

Experience

August 2011 to Current

Ridenow PowerSports Dealer Peoria, Arizona

Service Technician

Service Technician - Transferred to Arizona from Las Vegas

May 2011 to August 2011

Ridenow PowerSports Dealer Las Vegas, Nevada

Service Technician

April 2011 to May 2011

Ridenow PowerSports Dealer Las Vegas, Nevada

Parts

Motorcycle Parts and Service

Accomplishments

June 2011 - Selected to work as an intern for Michael Jordan's Racing Team at Road America for a weekend race .

Education

2011 MMI - Motorcycle Mechanics Institute Phoenix, Arizona

Motorcycle Technology Motorcycle Technician

Attended from November 2009 - March 2011

Graduated March 11, 2011

Motorcycle Mechanic Certificate

Emphasis in:

Motorcycle Technician Program (300 hours)

YamaPro Program (300 hours)

F.A.S.T. Program (300 hours)

Service Department Operations (75 hours)

Certifications

Student of the Course

Courses 107/7B Directors List

Motorcycle Endorsement

F.A.S.T Program Perfect Attendance

Motorcycle Technician Program Excellent Attendance

Work History

October 2009 to January 2011

Prologistix Phoenix, Arizonz

Material Handler

August 2008 to September 2009

Community Auto Group Cedar Falls, Iowa

Detailer

February 2005 to August 2008

Ferguson Enterprises, Inc Waterloo, Iowa

Material Handler

References

Available upon Request



Contact this candidate