Customer Service High School

Experienced in customer service and hospitality. (Cincinnati area)

Yula Nzioki

OBJECTIVE:

I am a great employee and willing to work hard and to do the best that I

can to ensure that the work gets done properly. As I get older I am

starting to find myself looking for a career, not a job with equal opportunities for all of its employees.

Education

Conner High School 2004-2008

(Northern Kentucky University)

Major: Secondary Education/Social Studies

Took General Education Classes

Also a computer class (specializing in Microsoft Office)

And a few Spanish classes throughout college and high school

Kaplan College

Medical Assisting

Feb 2012- Nov 2012

Work Experience:

Frisch's Big Boy- 2006-2009

Server

Cashier

Busser

Drive Thru

Citibank- April 2009-September 2009

Customer Service Representative

(Summer position)

Took a break from working to concentrate on school

Convergys

Aug 2011- Jan 2012

Customer Service rep

(Left due to my hours being cut)

Hyatt Place

Jan 5, 2012- Jan 25, 2013

Night Auditor

3rd Shift

(Now seeking employment for a management team that is professional and respects and listens to all of its employees)

Responsible for managing and balancing the hotels finances for each business day. Along with assisting our guests with whatever was needed to make them feel at home and comfortable. I also drove the night shift shuttle sometimes along with helping with some light housekeeping duties and kitchen/banquet duties.

Volunteer work

Health Exposition -2006-2008

Soup Kitchen with my church 2009-2010

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