Customer Service Sales
Resume:
Jeff Goodwin
Email: abqgyz@r.postjobfree.com
Address: **** *.** ***
City: Omaha
State: NE
Zip: 68127
Country: USA
Phone: 402-***-****
Skill Level: Experienced
Salary Range: $35,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
JEFF GOODWIN
4933 South 77th Avenue
Omaha, NE 68127
abqgyz@r.postjobfree.com
EDUCATION: The University of Tulsa, Tulsa, OK 1992 - 1996
Bachelor of Arts Degree
Major: Economics, Minor: Business
Honors
Deans list
Presidents Honor Roll
Multiple Scholastic Scholarship recipient
EXPERIENCE: Knolls Golf Club7/12-present
Assistant to Head Pro
Manage Pro shop and 3 other employees
Oversee day to day operations
New York Life4/12-7/12
Direct and referral based field sales for life and annuities products
Licensed life and health insurance agent
Humana Marketpoint2011-2012
Direct Field selling of supplemental health and life products
Enrolled clients in Medicare Advantage and supplement plans
Ranked #2 in local office for Medicare advantage plans
541 Corp.2010-2011
Self-Employed
Telecommunication servicing and hiring for fortune 500 companies
PayPal 2002-2011
(Position breakdown as follows)
Chargeback Analyst (3/08 - 03/11)
Increase revenue for the company by decreasing
losses via fraud detection and credit card disputes
Account Review Senior Agent (3/05 3/08)
Oversee the work flow of 20 to 30 employees. Train new employees in department procedures. Create training materials and analyze trends in work flows. Escalate help desk issues to avoid interruptions in workflow. Multi task to ensure decisions are made in a timely manner
Member Resolution Services Agent (3/02 - 2/05)
Fraud prevention loss and retention of merchants through servicing accounts
Producers America 2001-2003
Brokered internet inbound phone sales for life insurance products.
Maintained high quality on performance assessments.
Licensed life insurance agent
United American Insurance 4/01 - 9/01
Independent Contractor and licensed life sales agent.
Direct sale of Medicare insurance supplements
Set appointments and conducted cold calls.
Stock Broker 1998 - 2001
Ameritrade, Inc., Omaha, NE
Aided clients in understanding markets and placed stock trades.
Managed customer service issues
Trade research; performed analysis, identified solutions and provided follow up. Managed Microsoft applications, trade issues, evaluated, identified and made adjustments, repairing systems for the next business day. Series 7 and 63 licensed
Personal Financial Analyst 1996 - 1998
Prime America Financial Services (Citigroup)
Analyzed financial status assisted them in reaching financial goals and forecasted individual investment packages.
Recruited, hired, trained and evaluated employees
Recognized as a top sales producer
Series 6 Licensed for selling mutual funds
REFERENCES: Available upon request.
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