Medical Assistant (Tyler, Tx)

Karina Ortega

**** ****** **., *****, ********** (H) 903-***-**** (C) 903-***-**** abqgwz@r.postjobfree.com

Professional Summary

Level-headed health professional Bilingual Medical Assistant who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care where I can continue to develop and enhance my hands on skills and knowledge in the medical field.

Motivated MA with a highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills.

Skills

CPR/First Aid certified

Patient-focused care

Wound care specialist

AED Operations

Blood Drawings and Injections

Scheduling, Records Management, and Organization of Files

Excellent Customer Service, Sells and Communicational skills

Computer proficient in MS Word, Powerpoint and Medisoft and operating register

Trustworthy companion

Companionship and emotional support

Compassionate caregiver

Efficient and reliable team player

Committed team player

Adaptable

Bilingual (Spanish)

Work History

Medical Assistant Intern 05/2011 to 07/2011

Dr. Don Cheatum Rheumatology Office -- 8440 Walnut Hill Ln. Dallas Tx, 75231

Monitored vital signs, such as blood pressure and pulse.

Maintained accurate records of patient care, condition, progress and concerns.

Obtained information about clients' medical history, drug history, complaints and allergies.

Scheduled and accompanied clients to medical appointments.

Maintained a clean, healthy and safe environment.

Performed clerical duties, such as word processing, data entry, answering phones and filing.

Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.

Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.

Collects patient specimens and data, including vital signs, input/output and other delegated measurements.

Provided a comforting and soothing environment.

Monitored expiration of medical supplies and medications.

Photo Tech/Hallmark Coordinator/Service Clerk 09/2010 to 08/2012

Walgreens -- 5001 Ross Ave. Dallas Tx, 75206

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Politely assisted customers in person and via telephone.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Developed reputation as an efficient service provider with high levels of accuracy.

Directed calls to appropriate individuals and departments.

Archived photographs on computers and servers.

Edited, toned, captioned and uploaded photographs for news publications.

Tracked inventory of all photo lab products and equipment.

Directed guests to the photo port location to view and purchase their pictures.

Fabricated camera mounts and cases to capture images and protect equipment.

Defined and recommended detailed solutions to capture images.

Service Clerk/Hairstylist 03/2007 to 12/2009

Sally Beauty Supply -- 4550 S. Broadway Ave. Tyler Tx 75701

Greeted customers entering the store to ascertain what each customer wanted or needed.

Answered an average of 10 to 30 calls per day by addressing customer inquiries, solving problems and providing new product information.

Sold and promoted hair care products and cosmetics.

Assessed customer needs and gave advice about hair style and color options.

Educated clients about products and self-maintenance for healthy hair.

Counted and documented opening and closing cash amounts daily.

Cleaned and maintained the entire store.

Resolved guest complaints in a timely, efficient manner.

Resolved guest complaints in a timely, efficient manner.

Educated customers on product uses and benefits.

Set up and explained new membership contracts.

Communicated all store initiatives and promotions to customers to generate return business.

Directed calls to appropriate individuals and departments.

Education

John Tyler High School 2007 - Loop 323 NW Tyler, Tx 75702

High School Diploma:

Tyler Junior College 2010 - 5th st. Tyler Tx, 75201

Associate of Applied Science: Radiology

Advanced Fine Arts coursework

Medical Technology (MT)

Coursework in psychology

Coursework Nutrition Consultant and Food Systems Management

Sanford Brown College 2011 - 1250 W. Mockingbird Ln. Suite 150 Dallas Tx, 75247

Medical Assistant CERTIFICATION

Office Administration coursework

Coursework in Business Administration, Communications and Introduction to Medical Coding Reimbursement.

Coursework in Advanced Anatomy and Physiology

Student Success coursework

Medical Law and Ethics

Safety in the Healthcare Enviroment

Foundations for Working in Healthcare

MOA Skills for the Medical Assistant

Continuing Education in Patient Relations

Medical Office Clinical Procedures

Human Body: Cardio, Pulmonary, Lymph Systems

Cardiopulmonary Diagnostics Procedure

Pharmacology and IV Therapy

Medical office Laboratory Procedures

Introduction to Psychology

Interpersonal Communication Skills

Career Sucess

Gpa 3.52

Accomplishments:

Accomplished to graduate top in my class

Graduated with honors

One of the few to be choosen to do Externship with one of the highly educated doctor in Dallas TX known for his knowledge and experience in rheumatology and medicine Dr. Don Cheatum.

Additional Information:

Volunteer work

Orr Elementary School: Teacher AssistantVolunteer working with Children Ages 4-5 kindergarten.

Assisted the teacher in managing the classroom as well as lunch schedule. Bring snacks for the children. Assist children in reading, writing, and completeing classroom activities

The Salvation Army: Cashier

Worked in the theift store. Assisted the manager with customer problems. Assisted truck for shipment, refunds, and payouts from customer. Organized clothing, shoes, and other items for a cleaner work enviroment.

Salary: Open for discussion

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