Information Technology Technical Support

Ex-Military (Southern Maryland)

Michael C. Holt

Morganza, MD 20660 ***************@*****.***

OBJECTIVE

To generate employment with a major organization; demanding qualified, passionate and proven communications specialist.

EXPERIENCE

Wells Fargo -- Plymouth Meeting, PA August 2012 -- November 2012

Teller

As a bank teller for Wells Fargo, Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services.

UNITED STATES ARMY -- Philadelphia, PA September 2003 -- August 2012

Recruiter

As a Recruiter for the U.S. Army, draft and present presentations to potential recruits through secondary school, college and adult sessions. Establish relationships with future soldiers while addressing recruit and parent concerns and/or issues. Maintain all applicant records and data. Reputation management with all local publics, including both school and government officials, potential recruits and future soldiers.

Communications NCO

As a Communications NCO, provided technical solutions to questions concerning trouble shooting, patch downloads, translations and other switch related problems. Supported homeland defense in the National Capital Region. Responsible for researching effective means of satellite communications while in the field, and organizing installation, maintenance and operation of said communications while in the field. Coordinated and managed communication between the 9/11 Technical Rescue Company and several federal emergency organization, including FEMA and the DC Urban Search and Rescue.

Communications Specialist

As a communications specialist for the 1st Battalion 39th Field Artillery, Bravo Company my duties consisted of installation, maintenance, and provided technical support for more than 25 Force XXI Battle Command Brigade and Below tracking systems and more than 50 Single Channel Ground and Airborne Radio systems. Trained over 100 U.S. Army personnel on policies, procedures and standards of operation for communication equipment.

MILITARY EDUCATION & CERTIFICATIONS

ADVANCED LEADERSHIP COURSE -- Fort Gordon, GA March 2010

COMMANDANT'S LIST HONOR GRADUATE, INTRODUCTION TO ROUTERS AND SWITCHES

WARRIOR LEADER COURSE -- Fort Indiantown Gap, PA October 2006

DISTINGUISHED HONOR GRADUATE

CORE COMPETENCIES

Established professional with experience working with both professional organizations and federal protection agencies. Personable and professional individual who thrives with time constrains and multiple project deadlines. Works well both individually and in groups while maintaining order and setting precedents through the ranks.

Information Technology Customer Services

Microsoft Office Suite

AWARD & HONORS

Received over 21 honorable recognitions within 8 years of service.

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