From: Beardslee, Steve [mailto:abqgk2@r.postjobfree.com]

Sent: Thursday, March 10, 2011 11:12 AM

To: Peters, James (ES SLED - Infrastructure); Pajnigara, Zubin; Operations; Thompson, Josh

Cc: MikeHalliday HP; Ray McIntosh

Subject: RE: The best team ever

It is really nice to see notes like this from the Client. Thank You all so much for your hard work.

Best Regards,

Steve

Steve Beardslee

Sr. Director for Infrastructure Delivery

State and Local Government Division

HP Enterprise Services

Office +1-864-***-****

Mobile +1-864-***-****

Email abqgk2@r.postjobfree.com

From: Peters, James (ES SLED - Infrastructure)

Sent: Thursday, March 10, 2011 7:30 AM

To: Pajnigara, Zubin; Operations; Thompson, Josh

Cc: Halliday, Michael; Ray McIntosh; Beardslee, Steve

Subject: RE: The best team ever

Thanks for letting me know of this great feedback Zubin, nice work.

Team, Thank you for your contributions and commitment to service excellence! Your efforts have clearly

contributed to the Excellent Voice of the Customer rating and Top Box Loyalty results achi eved by the

project. Congratulations on this great feedback. Keep up the great work.

Sincerely,

Jim

JAMES PETERS, CPIM, ITIL-F

Infrastructure Engineering Practice Leader

State and Local Government Division

HP Enterprise Services

Mobile +1-248-***-****

Email abqgk2@r.postjobfree.com

From: Pajnigara, Zubin

Sent: Thursday, March 10, 2011 9:42 AM

To: Peters, James (ES SLED - Infrastructure)

Cc: Operations; Halliday, Michael; Ray McIntosh

Subject: FW: The best team ever

Operations Team,

Kudos on a job well done. Keep doing what you do best .providing the best white-glove service to our

client. Thank you for your hard work and efforts !

Jim,

Barabara Wasson is a senior SME from DSS. She is part of a core state team that leads the design of the

two systems HP is developing.

Thank you, Zubin

From: Joshua Thompson

Sent: Thursday, March 10, 2011 9:01 AM

To: Operations

Cc: MikeHalliday HP

Subject: FW: The best team ever

Great job Team on this excellent feedback from the client regarding our white glove service!

JOSH THOMPSON

Sr. Infrastructure Support

State and Local Division

HP Enterprise Services

Telephone +1-803-***-****

Mobile +1-614-***-****

Email abqgk2@r.postjobfree.com

Email abqgk2@r.postjobfree.com

1628 Browning Rd, Ste. 100

Columbia, SC 29210

From: Barbara Wasson

Sent: Thursday, March 10, 2011 8:31 AM

To: ITSupport

Subject: The best team ever

You guys are the best team in the world. I would certainly recommend that you get a raise but it would

probably fall on deaf ears. Please know that all of you are very much appreciated!

Barbara

Barbara T. Wasson

Subject Matter Expert

CFS Project Team

1628 Browning Road, Suite 100

Columbia, SC 29210

Phone: 803-***-****

Fax: 803-***-****

Email: abqgk2@r.postjobfree.com

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