Manager Assistant

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Joshua A. DeLung

joshuadelung [at] gmail [dot] com

I provide strategic communication consulting to achieve measurable successes.

First appearing in print 10 years ago, I’ve had extensive experience in journalism, on the academic side of communication and in strategic communication fields such as public relations, marketing and advertising. My expertise spans the realm of communication in areas such as government, energy and environment, IT and cybersecurity, defense and intelligence, and consumer electronics.

I’ve written investigative journalism pieces and have been cleared at the Top Secret level, but now I research the best ways to make people do what clients need them to do. I once drove tanks and taught college students how to be confident in front of a crowd, but now I find opportunities for clients to stand tall and make a bang with their brands.SkillsProgram/project/account managementLeadership and team buildingManaging budgetsProposals and account planning Public relationsWriting with clarityEditing with precisionWeb/digital strategyAnalytics and SEOCampaignsIssues and crisis managementMessaging developmentCommunication audits and competitive analysesMarketing planning and execution Vendor coordination, event planning and media buyingOutreachPublic speaking and presentation coaching, creation and/or deliveryJournalismGraphic designResearch TeachingSubject-matter expertiseStrategic communication theory (heavy emphasis on crisis communication, legitimacy gaps and excellence/two-way)

Consumer electronics (including mobile, emerging technologies and gaming)IT and cybersecurity (cloud, virtualization, data management, malicious actors, network optimization and more)Energy and environment (power purchasing agreements, energy efficiency, renewable energy technologies and environmental mandates and initiatives)Education (university communication experience, including PR, events, annual reports and more)Defense agencies (six-year Army veteran with DoD organizational knowledge)Intelligence agencies (including TS experience)Civilian agencies (including VA, SBA, DoE, DoS and more)Local government (capital campaigns, change management)Human capital (resource management, HR, acquisition workforce, health and wellness)Small business (8-series programs, loans and grants, marketing and planning, starting and managing)Performing arts (promotions, social media and more) Tysons Corner, Va.

Account Director Feb. 2012 present

Account Manager May 2011 Feb. 2012

Mr. DeLung is an experienced program manager who provides overall direction for the firm s government and high-tech commercial accounts. He is ultimately responsible for developing effective communication strategies for clients and ensuring projects are deployed on-time and on-budget.Manages agency production and creative resources and provides direction to account teams.Develops and supervises the implementation of strategies and tactics that accomplishes clients internal communication, public relations/public affairs, advertising and marketing objectives.Creates statements of work, budgets and project plans. Hires, trains and oversees junior account staff and subcontractors.Plans account growth and identifies contracting opportunities. Acts as a proposal manager or technical writer.Leads the firm s corporate communications. Previously led internship program and CSR efforts.Contributes to project teams as a Web strategist and copywriter.

Key projects:U.S. Small Business Administration leads the SBA.gov communication team in close collaboration with the Office of Communications and Public Liaison.U.S. Department of Veterans Affairs leads the strategic communication team for the Office of Acquisition and Logistics online FAC Planner career development program.NetApp leads public sector Web projects and writes IT trend blog and PR articles for channel partners.CA Technologies developed and executed public sector marketing plans for FY11 and FY12.Constellation Energy developed FY12 public sector marketing plan and led focus group research.SRA International Fairfax, Va.

Public Affairs Team Lead 2009 2011Directed the EnergyEmpowers.gov (now part of blog.energy.gov) team, supporting the assistant secretary of the Office of Energy Efficiency and Renewable Energy at the U.S. Department of Energy.Was the first contractor brought on for the Energy Empowers project; built and managed a successful team and editorial approach to effectively tell EERE s success stories.Grew Web traffic 244 percent during a six-month period and oversaw an increase in e-newsletter subscriptions and social media engagement.Developed energy and environmental subject-matter expertise and learned to communicate technical scientific content to nontechnical audiences.Created state energy spending and success story reports and talking points for senior DoE and White House officials, as well as members of Congress.Crafted marketing materials, participated in nationwide events and identified media relations opportunities.Also served clients at the U.S. Department of State, supporting the Bureau of Diplomatic Security s Office of Computer Security, Cyber Threat Analysis Division, with technical editing and graphic design capabilities at the Top-Secret classified level, in addition to creating briefings for senior staff to present to Cabinet-level officials.

Access Advertising and PR Roanoke, Va.

Public Relations Assistant 2008 2009Conducted media relations and social media campaigns, annual reports, surveys and market analyses for local government, university, nonprofit, performing arts and health care clients.Virginia Tech Department of Communication Blacksburg, Va.

Public Speaking Instructor 2007 2009Lectured, graded assignments, maintained Blackboard website and coached students on presentation development.The Roanoke Times Roanoke, Va.

Writer and Editorial Assistant 2007 2008Reported on county and community news, maintained event databases and designed layouts for special sections.Marshall University Office of Communications and Marketing Huntington, W.Va.

Public Relations Assistant 2006 2007Wrote news releases, planned events and conducted media outreach.The Parthenon Huntington, W.Va.

Managing Editor 2005 2006Managed editorial, news and design staff. Ran budget meetings and oversaw production.West Virginia Army National Guard Glen Jean, W.Va.

Armor and Cavalry Specialist 2002 2008Acted as a leader and role model and taught courses on relevant soldier skills. Quickly learned to operate several complex technologies, vehicles and weapons systems under pressure. Received honorable discharge.Awards and RecognitionAlfred P. Sloan Award for Excellence in Workplace Effectiveness and Flexibility, ENC Strategy, 2012Marketing Standard of Excellence WebAward, ENCStrategy.com, 2012Platinum MarCom Award, ENC Strategy for SBA.gov social media outreach, 2011Gold MarCom Award, ENC Strategy for Salient Federal Solutions corporate brochure, 2011Jack Maurice Award for Outstanding Editorial Writing, 2007Dr. George Arnold Award for In-Depth Reporting, 2007First-place Award for News Design, West Virginia Press Association s Better Newspapers Contest, 2007Burl Osborne Award for Outstanding Print Graduate, W. Page Pitt School of Journalism and Mass Communications, 2007Professional AssociationsWhite House Office of Science and Technology Policy Federal Games Working GroupPublic Relations Society of AmericaACT-IAC (Industry Advisory Council)Society of Professional JournalistsSouthern States Communication AssociationAssociation for Education in Journalism and Mass CommunicationMentored students in the Scholastic Journalism Program and the West Virginia Army National Guard s Youth Leaders CampAcademic Publications

Editor, “Empowering Citizen-Driven Government through Collaboration and Service Delivery,” ACT-IAC Institute for Innovation, Quadrennial Government Technology Review, November 2012.

First author, Proximity and Framing in News Media: Effects on Credibility, Bias, Recall and Reader Intentions, Journalism and Mass Communication, Vol. 2, No. 7, 748-757, July 2012. Based on conference paper presented to the 2008 annual convention of the AEJMC in Chicago, Ill.Education

M.A., Communication Virginia Tech, Blacksburg, Va.

Focus on public relations and public administration, with a strong emphasis on crisis communication.

B.A., Print Journalism Marshall University, Huntington, W.Va.

Minored in political science and also studied in public relations, graphic design, creative writing and military science.

2012 Joshua A. DeLung

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