Customer Service Sales

Andrew F. Mitchell

Andrew Mitchell

**** **** ***** ***

Godfrey, IL 62035

Cell: 618-***-****

*****@*******.***

Career Responsibilities

Customer/viewer service

& support

Assure customers in the

quality and positive aspects of the

company

Create and maintain

databases and spreadsheets

Monitor and execute

vehicle preventative maintenance

Photo& Video

Production

Computer Skills

Microsoft Office Suite:

Word, Excel, PowerPoint, Access,

Outlook

Adobe Creative Suit:

Photoshop,

Premiere, After Effects, Acrobat, Illustrator, Encore,

Audition.

News Software:

INews,

Edius Video Editing, CMS web content management software.

Personal Goal

To provide a positive link between the customer and the company. To set a positive example for coworkers and clients. To go above and beyond the expectation of others.

Andrew F. Mitchell

Photographer/Editor

Field Support * Customer Service * Video/Photo Production

Work Experience

2008-Present: Assignment Editor/Writer,

KMOV-TV Channel 4 St. Louis, Mo.

Monitor local emergency radio traffic. Maintained close

relationships with public information officers. Write scripts for various

television news segments. Provide still and video content through news website.

Provide a professional link between news staff and

viewers.

2003-Present: Paid-on-call Firefighter,

Godfrey Fire Protection District Godfrey, IL.

Provide emergency services to the citizens

of Godfrey, Illinois.

2001-2008: Towing Operator/ Customer Service Rep.,

Hodge Service Alton, IL.

Operated multiple tow trucks. Provided

customer service in and out of facility. Sales in rental department. Instituted

and maintained new computer equipment for the advancement in automotive

maintenance.

Education

SOUTHERN ILLINOIS UNIVERSITY EDWARDSVILLE – Edwardsville, IL

Bachelor of Science (BS) in Mass Communications, 2008

Overview

Throughout my various jobs I have Provided telephone, email and

face-to-face customer sales/service/support for different companies. Customer

service in-house and out in the field for automotive and light industrial

service.

Most recently I have had the pleasure of providing content for

breaking news through photos video and scripts using web content management

software.

Version: Mobile

Created with Weebly

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