Rick Gonzalez

Email: abqg72@r.postjobfree.com

Address: **** ***** **** ****

City: Bradenton

State: FL

Zip: 34202

Country: USA

Phone: 941-***-****

Skill Level: Senior

Salary Range: $96,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Rick Gonzalez

8859 White Sage Loop, Bradenton, Fl 34202

Home Phone 941-***-**** ~ Email abqg72@r.postjobfree.com

SENIOR LOTUS NOTES ADMINISTRATOR

PROFESSIONAL OBJECTIVE:

I am seeking a challenging and rewarding career with a progressive company that will capitalize on my Senior Lotus Notes Administrator and work related experience. SUMMARY OF QUALIFICATIONS:

Lotus Notes / Domino 8.5.3 Sametime Notes Traveler BlackBerry Enterprise Windows 2003/2008 Experience with change control, system standards, and systems monitoring

CERTIFICATIONS:

MCSECertification Check Point VPN-1 SecureRemote NG A + - Certification COMPAQ - Certification IBM - Certification DELL Certification TOSHIBA - Certification

EDUCATIONAL BACKGROUND:

Tampa Technical Institute 1990; Tampa, Florida

Associate of Science Degree in Computer Engineering

INACOM Technical Education Center, 1999; Atlanta, Georgia

Microsoft Certified Professional (MCSE)

Data Solutions, 2003, 2004; Miami, Florida

Domino R6: Managing Servers Users

Domino R6: Building the Infrastructure

INTERPERSONAL SKILLS:

Bilingual - English/Spanish (U.S Citizen) Strong verbal and written communication skills Excellent problem solving skills Work well in a team environment

PROFESSIONAL EXPERIENCE:

2005- Present Vertex Inc, Sarasota, Florida

Senior Lotus Notes Administrator

Primary duties included Lotus Domino R8.5.3 Administration providing a high level of general administration of various systems in the organization including, but not limited to, the messaging environment supporting the Barracuda Spam filter firewall, Blackberry Server, Traveler Server, and PDA based email). Provide 3rd Level Support and assists with help desk tickets relating to issues with Lotus Notes and related environments. Acquire and maintain competent knowledge of relevant products, current support policies and methods of support delivery. Provide assistance and guidance, acting as an escalation point for team members to resolve complex issues. Determines root cause and business impact of issues, reports issues and proposes solutions. Prioritizes problem solutions effectively, based on business value, risk, urgency, and level of effort.

2002-2005 BACARDI, Miami, Florida

Regional Lotus Domino Administrator

Primary duties included Lotus Domino R6 and Lotus Notes Administration with Third Level Support for more than 80 client servers in North and South America. International travel to Latin America, Caribbean and Europe to perform Out Of Box Windows 2000, and Domino R6.5.1 Server Builds, Configurations, and Upgrades. Additionally educate and train all users on software upgrades in English and Spanish and Portuguese. Perform daily Lotus Domino Administration tasks including monitoring of Lotus Domino Servers and related Domino Databases and email systems.

2000-2002ArthurAndersen, Sarasota, Florida

Senior Lotus Notes Administrator

Primary duties included Lotus Domino R5 Administration for more than 70 servers in local Data Center. Provide third level Server Support on user-reported Lotus Notes/ Domino problems, work on trouble ticket resolutions supporting the U.S and Latin America. Maintain the Notes Address Book (NAB), Server Clustering, Notes ID Maintenance. Monitor the Notes Logs to ensure replication schedules, detect and fix instances of database, and maintain process and procedures. Performed Out Of Box NT4.0, Windows 2000, and Domino R5.08 Server Builds, Configurations, Upgrades, and necessary patches.

19982000INACOM, Charlotte; North Carolina

Systems Engineer (SE) / Project Site Lead (PSL)

Primary duties included Managing a Team of 10-15 Engineers performing Desktop Rollouts in the North Carolina area which included deploying over (350) Windows 2000 Desktops, and Laptops. Analyze and Monitor all existing Network configurations and supporting Windows NT4.0. Monitor Windows 2000 OS in a WAN/LAN Client/Server environment. Perform all network configurations and IP addressing using TCPIP, DHCP, DNS, and WINS Protocols in a (T1)/Ethernet Topology.

19901998 IBM, Tampa, Florida

Customer Engineer (CE) / Team Leader

Responsible for IBM Internal Support, duties included Hardware and Software support. Perform troubleshooting and repairsof IBM Servers, PCs, Laptops and peripherals. Troubleshoot and repair monitors, hard drives, modems, and NIC cards in a Client/Server environment. Perform client hardware and software installation. Support and maintain Token Ring and Ethernet topology. Support OS/2, Lotus Notes, Windows 95 OS, and MS/Office 97, Word, Excel, Software Applications.

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