Sales Customer Service

Eldon Thompson

Email: abqg68@r.postjobfree.com

Address: **** ************ *****

City: Rochester

State: MI

Zip: 48307

Country: USA

Phone: 248-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Eldon J. Thompson Jr.

1535 Millecoquins Court Rochester, MI 48307 Cell 248-***-**** abqg68@r.postjobfree.com

www.linkedin.com/pub/eldon-j-thompson-jr/b/181/4a8

Summary of Qualifications:

Dynamic, enthusiastic results-oriented Sales Management Executive with significant B2B development experience in Tier 1, Tier 11 and Tier 111, OEM and large end users. Articulate strong personal characteristics including high integrity, team orientation, sound judgment and strong business intellect. Posses sharp consultative selling skills at senior level management with proven ability to identify and drive profitable business opportunities. Provide competitive market assessment with enthusiastic determination to succeed with obvious confidence and competitive disposition. Excellent interpersonal communication with oral, written and network interface. Professional presentation skills combined with the ability to collaborate effectively with C level executive management.

Core Competencies:

Sales Management - Forecasting - Client Relationship Development - Strategic Business Planning

Contract Negotiations - Product Submittal Engineering - Professional Presentations - Project Management

Effective Time Management - Strong PC Skills - Outstanding Written and Oral Communications

Professional Work Experience:

F.E Moran Security Solutions 06-15-12 - Present

Senior Commercial Sales Executive

Advance commercial sales programs by offering security business solutions by protecting internal and external properties. Provide protection for businesses with customized cutting edge technology allowing the smartest solutions for security and safety. Offer intrusion detection to help deter burglary, theft and vandalism, fire and life safety with placement of smoke detection, video surveillance with the latest technology in cameras and recording devices, access control using access cards or key fobs and readers for employee management.

Accomplishments:

Developed new commercial security business solutions by offering state of the art security technology. Provide innovative life safety and security solutions, high quality equipment and installations, customized monitoring services and unsurpassed customer service by continually building trust by following through on commitments.

Communication Supply Corporation, Sterling Heights, MI 02/2011- 1/2012

Senior Sales Executive

Spearhead sales of IT infrastructure products and solutions, synchronize the deliver of state-of-the-art sustainable, integrated communication solutions. During my tenure my responsibilities included develop and implement a passionate commitment to understanding unique business needs and to strive every day initiatives to get the best data communications products, most robust technical expertise, and cost effective logistic solutions for the data communication distribution business.

Accomplishments:

Grew communication business to one million dollars in ten months selling Copper Solutions, Fiber Optics, Cable Management, Tools and Test Equipment, Outside Plant, Low Voltage, Physical Security, Networking Solutions opportunities.

Developed new business opportunities achieving 161% above budgeted plan.

National Systems Installers, Walled Lake, MI 05/2008 - 12/2010

Senior Sales Director

Facilitate customers with world class voice, data, audio, video and network cabling services specializing in roll-outs, existing store retrofits, and total rewiring of data centers for fortune 500 companies. Initiated corporate cold-calling efforts nationwide, generating new plans for future growth and voice and data upgrades. Instituted quoting procedures with Project Management group consistently delivering superior results.

Accomplishments:

Developed 1.6 million in new business projects from fortune 500 customers such as Agilysis, Inc., Fox & Hound Restaurants, Murphy USA, Cinemark USA, and Kroger Corporation.

Technology Wire & Cable, Pensacola, FL 07/2006 - 02/2008

Vice President

Stimulated distributor sales team through proposal development; account penetration training and quotation follow through. Effectively grew new sources of revenue by developing multiple verticals and additional business markets. Identify potential opportunities through lead generation, project management and product applications. Improved individual sales account progress through strategic adjustments to maximize account potential. Offered consultative strategic customer focused sales approach growing new and existing customer relationships. Established new vendor alliances to extend product offering, elevate importance to value-added services i.e. inventory management, engineering support and logistical services. Experience the building of short and long term sales strategy including territory structure, sales growth and new market development.

Accomplishments:

Professionally negotiated over two million in new business in 2007 through strategic customer development

Implemented new market growth efforts by 40% increasing quality management and continuous improvements

Increased credit with partner vendors with creative financing, successfully capturing large projects

Metro Wire & Cable, Sterling Heights, MI 03/2003 - 06/2006

Regional Sales Manager

Strengthen a 20MM distribution through business development in 36 states and Canada. Offer innovative business development proposals, logistical services, inventory management programs and blanket contract agreements. Manage inside sales team, purchasing department, warehouse personnel, shipping and receiving and inventory administration. Develop annual sales forecast based upon company volume, profit and growth objectives and allocate accountability across sales team. Supervise business to business selling, successfully implementing innovative customer value-added services, leveraging company assets and service capabilities to deliver integrated supply chain services. Work closely with sales force, on the road, in their territories in order to build close relationships with customers and stay on top of competitive activities and industry trends.

Accomplishments:

Achieved 383% growth in monthly triple digit profit in tree years from approximately $120,000 in 2003 to $460,000 in 2006 through the employment of highly consultative sales methodology and process integration

Increased sales profits allowing significant individual bonus distribution creating harmonization and team fortitude

Negotiated 1.5MM new blanket contract with Utility Lines Transmission Company upgrading, building and managing the complex electrical distribution system of aging transmission lines and new facilities and equipment improvement.

Anixter Wire & Cable Group, Farmington Hills, MI 12/1987 - 02/2003

Location Manager

Controlled 20MM location and entire sales personnel, with full P&L responsibility and bonus incentives based on earnings. Directed ongoing B2B process management and analysis to ensure customer service commitments and internal business objectives were met and successfully implemented. Conducted prospect advancement, professional presentations and defining value-added propositions by segment to maximize revenue growth and profitability. Apply analytical thinking, creativity and effective business communication skills to identify critical needs and formulate appropriate measures. Successful and proven track record qualifying and converting leads to sales with high percentage close rates and revenue attainment. Significantly improved key vendor relationships to encourage teamwork and increase market share with additional emphasis in automotive, industrials, large end users, original equipment manufacturers, electrical contractors and architect and engineering firms.

Accomplishments:

Increased revenues over 14 year period by developing inside/outside sales teams efforts capturing supply chain opportunities, inventory assessments and project management

Negotiated 1.7MM product management integration contract with Chrysler Corporation for new Toledo Jeep plant

Managed and controlled accounts receivables, reducing time lines of non-payment accounts. Researched and resolved customer account receivable issues and placed billing and collection discrepancies

Progressed throughout tenure with Anixter, Inside Sales Representative, Outside Sales Representative, Inside Sales Manager positions prior to promotion of Location Manager responsible for eight inside and two outside sales professionals.

Anixter Training and Education

Management Training June 1993

Business References:

Effective Presentations October 1994

Sound business references available upon request

Account Development October 1997

Redefining Distribution November 2000 Computer Proficiency:

Electronic Business Strategy January 2001

Microsoft word, Power Point, Excel, Access, Outlook

Selling Integrated Supply October 2001

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