Customer Service Human Resources
Resume:
Melanie Bolton
Email: *********@********.***
Address: ***** ********
City: Westland
State: MI
Zip: 48186
Country: USA
Phone: 313-***-****
Skill Level: Experienced
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Melanie Bolton-
MELANIE T. BOLTON
31004 Fernwood
Westland, MI 48186
*********@********.***
EXPERTISE
Knowledge in computer programs such Microsoft Word, Excel, Outlook and PowerPoint. Able to learn and adapt to new applications and training that will enhance my job performance.
Over nine years of experience as an Instructor in Social Studies and used various computer programs to create assessments and reports. Completed department reports such as aligning the curriculum with state standards. Instructed and controlled classes with at least 25 students and became a class sponsor. Controlled budgets, reports, and taxes as Union Treasurer.
Over 12 years of experience in office and personnel management, human resources, customer service, sales, and production. Able to learn various programs and databases that the companies used, directed many employees, wrote detailed job description manuals, and created various reports.
EXPERIENCE
Instructor, Ecorse Community Schools, Ecorse, MI 2003-2012
In this position, was able to instruct, control students and kept accurate records, organized the Social Studies departments reports and controlled union financial activity union financial activity
Instructed 9th-12th grade American and World History,
Consumer Economics and Government
Developed lesson plans and assessments
Developed department curriculum guide, pacing guides, syllabi,
and aligned department curriculum with state standards
As class sponsor, created fundraisers, wrote profit reports,
and guided students in various activities
As Union Treasurer, paid union dues, payroll, taxes, and
completed reports and budgets
Administrative Assistant, Kelly Services, Livonia, MI 2000-2003
In this position, performed numerous phases of human resources duties for the following companies- American Yazaki, Kmart Corp., Toyota Inc., and Borders Group, Inc.
Tracked information of janitorial service, automotive design changes,
and book catalogs
Entered invoice, personnel, and payroll information into Excel
and company databases
Kept control of various companies records such as design changes,
budgets, book catalogs, and changes
Set up conferences and discussed items with salespeople and
literary distributors
Office Manager, Edw. C. Levy Co., Detroit, MI 1994-2000
In this position, managed office and personnel operations, sales and production duties
Responsible for orientation and training personnel on computers
Designed and wrote detailed job description manuals
Designed and entered information for various graphs and reports
such as quarterly reports on sales and production
Responsible for various reports such as mileage, expense, and
travel for executives
Responsible for various activities such as recruitment services
and conferences
Office Manager, Veterans Services, Eastern Michigan University, Ypsilanti, MI 1991-1994
In this position, I was involved in managing the personnel administrative duties along with the Director
Responsible for orientation, training and directing staff of over
10 employees
Assisted in preparing, coordinating, and monitoring personnel
accountability actions with Director
Designed and entered record information for veterans
Designed and implemented plan for veterans return of tuition and
fees who were recalled into active military service
EDUCATION
Eastern Michigan University, Ypsilanti, Michigan 2000
Graduate Student- Teaching Certificate-
History, Social Studies and Physical Education Endorsement
Eastern Michigan University, Ypsilanti, Michigan 1994
Bachelor of Business Administration
MILITARY
EXPERIENCE
Supply Specialist, U.S. Army- Honorable Discharge
In this position, controlled supply for the battalion
Able to take orders and complete tasks with little guidance
Maintained weapons and responsible for exact ammunition count
Organized clothing and personnel records
Organized and maintained supply records for battalion
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