Customer Service Sales
Resume:
Stan Turner
Email: *********@********.***
Address: * **** ****** **
City: Fort Myers
State: FL
Zip: 33901
Country: USA
Phone: 239-***-****
Skill Level: Experienced
Salary Range: $40,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
STAN TURNER
9 East Braman Ct
Fort Myers, Florida 33901
*********@********.***
CAREER SUMMARY
Energetic, self-motivated professional with over 15 years progressive experience in the Sports and Sports Management industries. Special expertise in customer service, retail management, and profitability development. Highly developed organizational, inter-personal, and leadership skills. Works well with customers and colleagues.
PROFESSIONAL EXPERIENCE
Planning Partners Financial- Estero, FL 2012 - Present
Registered Representative
* The Guardian Life Insurance Company - Park Avenue Securities
Currently appointed with The Guardian Life Insurance Company. Licensed to sell Variable Life Insurance and Disability Products.
* Florida Health Group - Regions Health Group. Currently licensed to sell Health and short term Disability Insurance in the State of Florida.
* Crump Insurance Agency. Currently licensed to sell Long Term Care and Annuities.
WCI Communities/Pelican Preserve Golf Club - Fort Myers, FL
2010 - 2012
First Assistant Golf Professional
* Responsible for guest relations and daily member play. Pelican Preserve is a WCI Club that focuses on the personal experience.
* Responsible for all weekly MGA and LGA events. Events include Ladies Interclub and Invitational.
* Assisted the Director of Golf in piloting a new rewards program for membership. This program saw an overall profit increase in sales and exhilaration in guest appreciation.
* Oversaw all golf operations in the nonattendance of Head Golf Professional.
* Held weekly golf clinics and individual lessons which raised overall golf participation.
SOUTHWEST FLORIDA JUNIOR GOLF ASSOCIATION - Fort Myers, FL
2008 - 2012
501C organization that has been providing tournament golf for juniors since 1974
Executive Director - Tournament Director
* Schedules tournaments and secures area golf courses for over 100 juniors.
* Updates website and reports all results to local media.
* Anticipates budget expenditures and forecast revenues.
* Organizes player banquet and awards ceremony.
OLDE FLORIDA GOLF CLUB - Naples, FL
Head Golf Professional 2000-2006
Assistant Golf Professional 1996-2000
* Duties included purchasing and management of shop inventory, organizing displays, and selecting merchandise. Negotiated with vendors toward increased profitability with emphasis on mark-up, sales margin, and customer service.
* Charged with providing management with sales analysis, inventory reports, and general business progress.
* Hired, trained, scheduled, and supervised annual staff averaging 12 employees.
WCI COMMUNITIES/PELICAN MARSH GOLF CLUB - Naples, FL
2006 - 2007
Assistant Golf Professional
* Created over increase in shop sales. Increased sales dollars per round from previous year by 15%, while lowering the cost of goods sold by 10%.
* Responsible for day to day charges, billing, and profitability for all areas except food and beverage.
* Designed, promoted, and presented 3 educational golf clinics for members.
* Exceeded all goals set by head golf professional and club management.
EDUCATION & TRAINING
Bachelor of Arts, UNIVERSITY OF OKLAHOMA 1991
GRADUATE OF PGA GOLF PROFESSIONAL TRAINING PROGRAM. 2000
THE ELEMENTS OF BUYING, Association of Golf Merchandisers
FUNDAMENTALS OF GOLF TEACHING SUMMIT by Paul Trittler
BUSINESS MARKETING by Andrew Wood
SUPERVISOR'S GUIDE TO HIRING AND FIRING by Stuart Carlson
INCREASING PROFITABILITY IN THE GOLF SHOP by Kristin Milligan-Zullo
THREE WAYS TO MAKE YOUR SHOP PROFITABLE by Marilinda Scarsella
AFFILIATIONS AND RECOGNITION
FLORIDA LICENSE 215 - LIFE, HEALTH AND VARIABLE ANNUITY
SERIES 6 FINRA LICENSE- LIMITED SECURITIES LICENSE 2011
LONG TERM CARE LICENSED PROFESSIONAL
Member, PROFESSIONAL GOLFERS ASSOCIATION OF AMERICA (PGA) 2000
2002 PGA MERCHANDISER OF THE YEAR, for a private facility in the Southwest Florida Chapter
2002 PGA MERCHANDISER OF THE YEAR, for a private facility for the South Florida Section
TITLEIST AND FOOTJOY: LEVEL THREE SCHOLARSHIP WINNER, for PGA of America
CERTIFIED TITLEIST AND COBRA CLUB FITTER
VOLUNTEER, MAKE-A-WISH FOUNDATION, Lee County, FL
References Available on Request.
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