Sales Manager

Tria Heaton

Email: *********@********.***

Address: ** ***** ****

City: Denison

State: TX

Zip: 75020

Country: USA

Phone: 903-***-****

Skill Level: Management

Salary Range: $70,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Tria Binkley - Heaton

40 Hanna Cove

Denison, TX 75020

903- 463-1171 (Home)

903-***-**** (mobile)

OBJECTIVE

Seeking to continue a professional career of proven accomplishment with a progressive company that can utilize my solid experience; managing all levels of multiple projects including planning, administration and execution of business strategy.

PROFESSIONAL EXPERIENCE

Parkside Baptist Church, Denison, TX April 2008 to present

Director - Preschool, Children and Recreation Ministries

* Responsible for execution of operations for 6.2 million Family Life Center

* Recruited, staffed and trained over 50 volunteers to manage the day to day operation of the Family Life Center

* Ability to retain volunteers through superior leadership and non monetary motivation

* Oversee Guest Services ministries

* Created business plan for assimilation, guest services and bus ministry

Director - Preschool and Children Ministries

* Manage staff of 15 and manage over 200 volunteers

* Accomplished over 30% growth in the preschool and children's ministry

* Successfully implemented multiple new ministries

* Responsible for association training of Grayson County for children's ministry specifically to Vacation Bible School

Experian Marketing Solutions, Allen, TX January 1997 - April 2008

Vice President - Sales

* Responsible for building a competitively superior organization by attracting, developing, and retaining talent to ensure that people with the right skills and motivations are engaged to meet business needs.

* Create clear goals that align a sales unit's efforts with the organization's vision. Ensures synergies between people, processes, and strategies to drive flawless execution of business objectives.

* Create new business opportunities for the organization by crafting and executing strategies to penetrate new domestic markets.

* Ensure the consistent and effective implementation of key systems and processes that make effective use of organizational resources.

* Leads and drives the execution of a business strategy aimed at gaining a competitive advantage.

Director - Sales

* Deploy resources, time and budget needed to meet work group objectives; ensures the consistent and effective execution of key systems and processes.

* Establish mutually beneficial long-term relationships with clients.

* Recommend optimum sales coverage and ensure staffing levels are adequate to support client base.

* Recommend and improve sales compensation programs; enforcing policies and procedures.

* Plan and review compensations programs.

Manager - Client Services

* Ensure Sales consistently meet and exceeds the expectations and requirements of clients.

* Recruit, select, train, assign, schedule, coach, counsel and discipline employees.

* Communicate job expectations, planning, monitoring, appraising and reviewing job contributions.

* Relationship building thru the ability to maximize relationships between sales and account management staff; resolve conflicts; manage, negotiate and influence relationships.

* Contribute sales information and recommendations to strategic plans and reviews; prepare action plans; up-sell new services; implement service standards; resolve problems; implement change, etc.

* Provide accurate and timely communications across business units, accountable for overseeing all departments are well informed and know what their role is in helping to achieve the needs of clients.

* Ensure that teams are collaborating with each other encouraging all departments to work closely and effectively together.

Senior Supervisor - Computer Service

* Responsible for computer services support for national direct marketing company, interact with internal and external customers to design a process to improve the quality and deliverability of customer databases.

* Management and administration of fifteen full time employees with total revenue in excess of 30 million annually.

* Coordinate projects and act as liaison between programming department and sales force for major account: including American Express, Chase Manhattan Bank and Citibank, to design complex national marketing programs.

* Review technical and non - technical processes, streamline efforts, and re-design current practices to achieve maximum efficiency.

* Increased performance rating from 88% to 97%.

* Design a custom process flow for Experian's production group that will enable us to achieve the customer's desired results.

Other Employment:

Mortgage Information Services, Dallas, TX November 1990 - January 1997

Vice President - Operations

AmeriSystems Partnership, Dallas, TX January 1988 - November 1990

Manager - Customer Support Services

EDUCATION

Business Administration

Minor in Productions Operations Management August 1992

American Management Association November 2001

Certified in Leading Virtual and Remote Teams

SKILL HIGHLIGHTS

* Leadership and coaching skills with the objective of providing a level of service that exceeds the customer's expectations while identifying new revenue opportunities.

* A dedicated, detail-oriented professional with extensive experience managing client relationships and projects while interfacing with multiple departments.

* A talented planner and organizer. Highly effective in coordinating the efforts of sales, management and technical departments to achieve aggressive business objectives.

* An outstanding communicator with strong consultative skills.

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