nancy piluso

Email: abqg1u@r.postjobfree.com

Address: po box 129

City: stewartstown

State: PA

Zip: 17363

Country: USA

Phone: 717-***-****

Skill Level: Director

Salary Range: $90,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

NANCY PILUSO, MSN RNC

phone: Home: 717-***-**** / Cell: 717-***-****

e-mail: abqg1u@r.postjobfree.com

PROFILE

Proven healthcare executive offers strength and demonstrated success in new program development, facilitating modernization to best-practices, and building strong clinical and organizational teams. Extensive experience with JCAHO and other regulatory bodies, budgetary and fiscal operational parameters in for-profit, not-for-profit and Federal Government systems. Adept at collegially managing hospital and physician needs simultaneously, physician recruitment, contract negotiation, and quality/performance improvement initiatives and staff education. Experience providing executive vision and direction for various types of departments within hospital settings, out-patient clinical areas and non-clinical administrative departments. Dynamic professional style is one geared towards continuous growth, coaching, and mentoring of all employees as well as the organization. Personality style is coupled with a strong dedication to service and operational excellence with a central focus of a patient first philosophy. Leader for magnet recognition, exemplary nursing care, and high standards for quality

QUALIFICATIONS IN ACTION

Veterans Affairs, Coatesville Medical Center 2009-present

Deputy Associate Director for Patient Care Services.

Administrative responsibility for facility nursing service in each clinical area, in-patient, out-patient and residential levels of care.

Point of contact for labor relations, which encompasses three organized union bargaining units ( Teamsters, NAGE, AFGE).

Leader for Magnet Recognition ANCC accreditation. Public speaker for Magnet related, and nursing upward mobility education.

Trained in Appreciative Inquiry methodology, and as a Coach/Mentor.

Administrative responsibility for the integration of social services in all clinical areas for the facility.

Administrative responsibility for the department of nursing education, recruitment/retention, and nursing coordinators, and clinical dietitians.

Administrative responsibility for the department of clinical application services, which includes resources for the electronic medical record system.

Leadership role in strategic planning committees for the medical center resource utilization and new program design/implementation.

Leadership role for system redesign projects including multiple key stakeholders

Director of Service Primary Care/Social Services

Administrative responsibility for Urgent Care Center, Community Outpatient Clinics, Inpatient Medical Intensive Care Unit, and Inpatient Medical Rehabilitation Unit, and Social Work Services on station.

Administrative responsibility for a diverse interdisciplinary team consisting of; Program Managers for Medicine, Respiratory Care, and Tele-Health, Physician .Assistants, Nurse Practitioners, and all related Nursing Staff.

Demonstrated success in team building and staff development through ongoing educational evaluation and implementation

Collaboration with Union representatives to improve labor relations.

Provided leadership for projects in response to administrative oversight to extended care programs, in addition to committee membership strategic planning for medical center resources.

Development and full implementation of Medical Home Model which organizes patient care and treatment for veterans in acute medicine areas and primary care clinics. Including all aspects of staff education.

Interim Director for Hospice and Extended Care Services.

Oversight of Palliative Care Initiative.

Implemented team building, and role development education.

Integration of Mental Health Services in Primary Care clinics, including Tele-health mental health, psychology walk in services, and mental health triage nurse for urgent care evaluations.

Consultant for Mental Health Services to redesign programming, nursing milieu, case management, and discharge process.

Reorganization of the Department of Social Services. Integration of services across spectrum of medical center. Direct oversight for the specialty based national veterans programs.

Redesign and implementation of national directive regarding the safe practice for reusable medical equipment. Developed Charter and Governing Board.

Overall management and administrative responsibility for all social work and case management services for inpatient, outpatient, and specialty programs for mental health and returning active duty veterans.

Rockford Hospital Center, Newark, DE 2008 - 2009

Chief Nursing Officer

Clinical and administrative responsibility for all facets of nursing services, direct care, pharmacy, and educational programs (93 bed facility, free standing for profit).

Developed and implemented structured programming model, incorporating aspects of Cognitive Behavioral Health, Substance Abuse Services, and a Medical Model on clinically indicated units.

Successful completion of tracer-methodology Joint Commission Survey process following 3month rapid cycle turnaround and program overhaul.

Staff development and education, redesign of orientation and competency training.

System and process changes for modernization of clinical services (example: improvement of hand-off procedures between shifts, from nursing to the medical staff, and for changes in the patients level of care)

Implementation of standards of care (e.g. seclusion and restraint, suicide prevention, etc)

Policy overhaul, design, development and implementation

Brynn Marr Hospital, Jacksonville, NC 2007 - 2008

Chief Operating Officer / Chief Nurse Executive

Administrative responsibility for total hospital operations. ( 88 bed facility, private for profit free standing psychiatric). Residential and Acute Services.

Redesigned hospital and nursing organization structure/chart.

Process improvement for admission office, staff utilization and patient access/flow.

Chairperson for hospital process improvement committees (documentation and staff development, new hire orientation, assessment evaluation and hand off communication, regulatory readiness.)

Responsible for overall administrative and clinical supervision for the acute hospital programs, residential treatment centers, hospital-based school programs, clinical admissions office, pharmacy, and medical records.

Development and implementation for new program designs, and educational programs.

Training, education, and team building initiatives.

Culture change, instilling mission vision and values

Fiscal responsibilities and budget development.

Recruitment and retention of clinical and administrative staff.

Screening and interviewing for key leadership and clinical positions.

Collaboration with professional physician services.

Collaboration with Risk Management.

Sheppard Pratt Health System, Towson, MD 1998 - 2006

Nursing Director/Program Director, Behavioral Health Services, General Hospital Programs:

Overall administrative leadership of interdisciplinary teams of regional hospital systems within the General Hospital Programs.

Recruitment of clinical and professional staff.

Development and implementation of program expansion and professional practice models.

Fiscal budgeting, executive financial reporting and accountability.

Designed,coordinate and facilitate clinical retreats on team building and management of change.

Active program marketing and public speaking engagements supporting departmental outreach including presentations at Grand Rounds detailing program availability and access, and Community and Hospital based educational presentations on professional Psychiatric Nursing.

Developed and implemented standards of care and policies in accordance with JCAHO.

Consultation to other General Hospital Programs for JCAHO assessment and preparation.

Chairperson for multiple organizational committees.

Core Service Agency Liaison for management of Medical Assistance population.

Clinical supervision to ensure ongoing team education and professional development.

Facilitation of team building programs within the contracted general hospitals.

Audit and risk assessment for General Hospital Programs.

Representative for the hospital in administrative law hearings for involuntary commitment process.

Clinical and administrative management of Intensive Outpatient Programs; group facilitator.

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University of Maryland Medical System, Baltimore, MD 1995 - 1998

Program Director, Psychiatric Emergency Services:

Developed and implemented the following services to improve quality and access:

Single point of entry to hospital and community service lines

Psychiatric Urgent Care Center

Medical Emergency Triage System

Psychiatric Consultation Services to Emergency Department.

Brief Intensive Case Management

Outpatient Detoxification Program.

Liaison for an organizational matrix interface of Psychiatry, Addictions. Emergency services, and Medicine.

Overall program marketing and administrative responsibility

Budget responsibility: operating, salary and wage, physician contracts, program grants

Statistical reporting of volumes, monitoring of trends and outcomes

Developed and implemented Performance Improvement plans and policies in accordance with JCAHO

St. Joseph Hospital, Lancaster, PA 1992 - 1995

Nursing Manager, Behavioral Health Services:

Overall management responsibility for the delivery of services for inpatient and outpatient population.

Managed 40-bed inpatient psychiatric service for adolescents and adults.

Administrative responsibility for interdisciplinary teams.

Developed and implemented evaluation and assessment transition unit

Developed and implemented a professional practice model.

Developed and implemented a quality based monitoring system for tracking resource utilization.

Developed and implemented program components to support a full treatment continuum.

Developed and implemented programs to facilitate patient flow in the Emergency Department.

Budget responsibilities: operating, salary.

York Hospital (Wellspan Health), York, PA 1976 - 1992

Registered Nurse / Clinical III, Psychiatry: 1986 - 1992

Clinical responsibility for a large adolescent population in the following treatment environments: locked inpatient unit, partial hospital program, outpatient services, student assistance programs, and in home family therapy program. Success in designing and managing family and group therapy programming. Clinical supervision of staff for group facilitation. Management responsibility for staff scheduling, evaluations, and payroll.

Licensed Practical Nurse, Surgical Intensive Care Unit: 1980 - 1984

Phlebotomist: 1976 - 1980

EDUCATION

MSN, Nursing Administration, Villanova University. Graduated with honors. 1992.

Post Graduate Certificate of Nursing Administration, Villanova University. 2001

Yellow Belt Trained. May 2012

MBA, (not yet awarded)

BSN, York College. Minor in Psychology. 1986

LPN, York Vocational Training. 1980

LICENSES & CERTFICATIONS

Pennsylvania Nursing License, RN-281613-L

Maryland Nursing License, R124088

North Caroline Nursing License, 215826

Delaware Nursing License, L1-0037304

ANA Certified Mental Health Psychiatric Professional Nurse

CPR Certified, BLS.

PRESENTATIONS & PROFESSIONAL ACCOMPLISHMENTS

Staff education and development for redesign of nursing and clinical programming for in-patient and RTC treatment units, -2009-present

Case Management System Redesign, 2009.-present

Presentations to multidisciplinary teams for Magnet Recognition Accreditation 2010-present.

Mental Health and Primary Care Integration Model, 2009-2010

Consultant services for program development and JCAHO preparation, 1998-2006 Member of Maryland Hospital Association Speaker Bureau, 2002-2007

Executive Appointment: Harford County, Mental Health & Addictions Advisory Council, 1999-2007

Management of Psychiatric Emergencies, Upper Chesapeake Health, 1999-2007.

Appointment as Chairperson for Nursing Leadership Committee, Upper Chesapeake Health, January July 2002.

Ethics Committee, Upper Chesapeake Health, March 2002-2007

JCAHO Committee, March 2002-2007.

Seminar presentation to organization Mothers and More, Depression and Women, January 2002.

Appointment to Educational Committee for developing program conferences, Sheppard Pratt, Towson, MD, May 2001.

Maryland Nurses Association, Management of Violence and Aggression, September 2001.

Anxiety and Panic Disorders, December 2001.

Invited Instructor, Harford Community College, Psychiatric RN Refresher Course, 1999-2007

Invited and Recognized Lecturer at the American Psychiatric Association National conference, New Program Initiatives, Washington, DC Conference, 1997.

Reorganization of Nursing Delivery Services, St Joseph Hospital, Lancaster, Pennsylvania,

Magnet Recognition presentations, focus groups, and point of contact ambassador for initiative to achieve accreditation status, 2010-present.

Featured Speaker at 47th Institute of Spirituality and Health. The Psychological Health of the Workplace. June, 2012.

PROFESSIONAL AFFILIATIONS

American Organization of Nurse Executives

American Nurses Association

American Association of Legal Nurse Consultants

PRN Nursing/Teaching /Consulting Positions:

York College of Pennsylvania, York, PA 2006 - 2007

Adjunct Faculty, College of Nursing

Clinical instructor for senior BSN Nursing student for psychiatric rotation in the in-patient and out-patient clinical environments. Polyclinic Hospital clinical assignment

Upper Chesapeake Health System, Havre de Grace, MD 2002 - 2007

Administrative House Supervisor

Oversight and management of patient flow throughout the organization. Coordination and management of the Emergency Room patient flow for medical/surgical bed availability. Administration of staffing levels of clinical areas, and clinical leadership support.

Mumma Enterprises, Inc. (concurrent) 2000 - 2007

President/CEO:

Hospital and business consultant services, incorporated in 2000. Services available include; JCAHO preparation, staff education and clinical supervision, risk assessment for program and product line development, group facilitation and team building sessions.

Nancy Mumma, RNC, MSN

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