Ann Bassett

Email: abqfto@r.postjobfree.com

Address: **** **** ****** **** ***

City: Midland

State: TX

Zip: 79706

Country: USA

Phone: 416-***-****

Skill Level: Management

Salary Range: $30,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ann Bassett-Wrong

abqfto@r.postjobfree.com

abqfto@r.postjobfree.com

PROFILE

To contribute my skills and expertise in combination with a growing organization; to have the

opportunity to learn while contributing to those I work with my zest for life.

KEY COMPETENCIES

Commitment to excellence in customer service and sales Superior people and communication skills

Able to work independently or with minimum supervision Ability to meet deadlines within timeframe

Able to set priorities and prioritize assignments Strong organizational and planning skills

Self-motivated, confident and results oriented Exceptional leadership abilities

Consistently exceed sales targets in high pressure environment Excellent management and interpersonal skills

Superior skills in the implementation strategic procedures Excellence within financial/real estate industries

TECHNOLOGY

DOS, MS-Windows 7 & 8, OS2, MS-Word, MS-Excel, Lotus Notes, WHMIS

Word Perfect, Netscape Navigator and Internet Explorer, SAP and Mozilla

RELEVANT EXPERIENCE

Management/Leadership

Project lead or contributor on a variety of operational projects including construction and property management

projects

Participated on Ottawas Supervisor Integration Pilot

Exceeded expectations while managing diverse logistical operations including a 65+ employee base

Consistently volunteer and fundraise for a number of charity organizations

Provide and implement the seamless delivery of information to determine a successful procedural strategy

Satisfactory resolution of customer concerns from a frontline position

Maintain professional and courteous attitude to all colleagues

Familiar with the internal operation at all relevant stations, departments and operations

Communicated corporate concerns responsibly/ efficaciously; labour relations expertise and conflict resolution

Ensured key controls, policies and procedures were met; Provided direction, support and coaching to junior staff

Sales/Account Management

Significantly increased both commercial and personal branch sales portfolio

Developed and implemented plans to achieve branch growth/retention objectives

Consistently exceeded personal sales objectives; Procured and expanded investment loan portfolio

Responsible for adjudication and audit of credit and investment applications

Responsible for all underwriting authority where branches did not have the limits

Provided final authority on Commercial and Residential credit applications

Established more efficient networking systems to reduce costs

Built and maintained financial relationships while expanding and managing client portfolio

Consistently exceeded client expectations by up-selling relevant products

Provided direction, support and coaching to junior account managers

Analyze departmental monthly sales report database; consistently exceeded personal sales targets

Liaise between branch and client to facilitate credit product transfer

Real Estate

Completed day to day operations including, sales initiatives, office duties, bookkeeping

Maintained files on a 500+ customer database; established a client referral network

Implemented computerization to reduce costs and increase efficiency

Achieved satisfactory resolution between vendors and/or purchasers real estate objectives

Responsible for the creation and implementation of strategic advertising and marketing campaigns

Provided property management and appraisal services as required

Construction

Gutted and renovated 17 residential properties in and around Toronto, CANADA and Texas, U.S.A.

Familiar with electrical installation, drywall installation, plumbing, weeping tile (inside and outside)

General construction requirements including labour legislation and residential by-law building codes

Ann Bassett-Wrong abqfto@r.postjobfree.com

EMPLOYMENT EXPERIENCE

Operations Project Lead, Federal Government

Senior Financial Services Manager, Canada Trust

Senior Financial Services Manager, Bank of Montreal

Sales Account Manager, Mortgage Department, Bank of Montreal

Sub- Contractor Part-owner/Operator, Remax Real Estate

EDUCATION & TRAINING

Lotus Notes - LND Certification

Completed Consumer Credit Principles and Philosophies designation

Continuing Education courses, ICB & University of Toronto

BA in Economics and Political Science, University of Toronto, Toronto, ON, Canada

Grade 12 (Honours), Stephen Leacock Collegiate

INTERESTS & HOBBIES

Volunteering as public relations representative for recognized childrens organization

Volunteered as aquatic instructor for the Red Cross and RLSS

Provide Socio-Economic fiscal and logistical consulting within a volunteer network

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate