Manager Supply Chain

Chris Elder

Email: abqftd@r.postjobfree.com

Address: **** ******* *****

City: Gallatin

State: TN

Zip: 37066

Country: USA

Phone: 615-***-****

Skill Level: Director

Salary Range: $150,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

SUPPLY CHAIN EXECUTIVE

Strategic Planning Lean Operations Team Building & Leadership

Results-proven executive with domestic and international experience in total 3PL operations with repeated success in P&L achievement, multi-network product distribution, operations start-up and growth. Proven track record generating both company profit and customer cost savings, implementing lean warehousing and improving customer solutions, building and driving teams to exceed corporate goals.

PROFESSIONAL EXPERIENCE

MENLO WORLDWIDE LOGISTICS, Nashville, Tennessee 1998- Present

Menlo Worldwide is a leading provider of global supply chain services. Offering fully integrated logistics solutions, helped customers achieve more efficient warehousing, distribution, and client services. With revenues exceeding $2.0 Billion, Menlo is a principal operating company owned by Con-Way Inc.

Director of Start-Ups for Hi-Tech Industry Group 2009-Present

Directed multi-disciplinary teams (Operations, Engineering, Quality, HR, Finance) to effectively design and deploy logistics strategies and solutions for new customers in Menlos largest industry group:

Provided leadership, vision, and direction as well as project management for Global start-ups.

Led strategic support in defining, designing, and communicating better business processes.

Identified technology solutions based on customer requirements and company goals.

Consistently achieved on-time and under-budget performance.

Director of Operations for Southeast US Region 2006-2009

Executive leadership for regional operations handling 15 different major customers. P&L responsibility for budget of approximately $72 million for 2008. Prepared, established and executed regional strategic plan to grow operations and increase operating margins. Effectively designed and implement edsupply chain services to meet new and existing customer requirements for 17 regional distribution centers with 1100 employees, and achieved regional profit margin exceeding plan by $8 Million+ each year.

Negotiated service agreements and conducted quarterly business reviews (QBRs) with customers:

* NCR * Cisco * Nike * Hewlett Packard

* Slimfast * Nortel * Ricoh * Word Entertainment

Deployed Lean Warehousing principles to all locations resulting in $ 675K in recurring hard savings.

.Reduced company operational costs $520K annually by creating a regional center of excellence-leveraging personnel, assets, equipment leases and facility footprints.

Retained 100% of clients through effective implementation of quality improvement process which in turn increased Customer Net Promoter Score by a positive 5% year over year.

Director of Start-Ups for North American Expansion 2004-2006

Responsible for managing multi-discipline teams, including IT, HR, Finance, and Engineering, to effectively design logistics strategies and implementation of those solutions for new customers including:

* Hewlett Packard * Phoenix Brands * NCR * Canon * New Era

* Nike/ Nike Golf * Ricoh, Inc. * Nissan * Allied

Provided leadership, vision, and direction as well as project management of 12 new start-ups across North America and one in Asia.

Provided strategic support defining and designing business processes and identifying better technology solutions based on customers requirements .

Senior Logistics Manager 2002-2004

Promoted to manage operations teams covering 18 eighteen locations across the region. Maximized workforce efficiency to achieve customer goals. Retained key clients through renewed emphasis on quality improvement process. Increased end customer satisfaction for key clients, including:

* Nike * Nortel * NCR

Maximized workforce efficiency, achieving productivity goals without increasing head count and improved regional profitability while consistently maintaining a greater than 12% profit margin.

Created several innovative logistics solutions: including physical restructures and administrative enhancements, for existing customers and new accounts.

Recognized by both Menlo and customers for high achievement in delivering on-time and under budget performance.

Logistics Manager 1998-2002

Managed start-up and transition activities for a new 3PL account becoming a Menlo client.

Successful changeover of full time associates from previous employer with 100% retention.

Re-engineered prior processes to achieve a 24% operational cost reduction.

Managed throughput of 16,000 orders covering 47,000 lines. Maintained physical inventory cycle count certification at a financial level of 99.9% against standing inventory valuated at $15 Million.

SERVICE MERCHANDISE, Nashville, Tennessee 1983- 1998

Distribution Operations Manager

Managed warehouse operations for delivery of consumer goods. Improved operations by structuring resource management across multiple support groups. Established specific operations goals, timelines, and performance measurements (KPIs). Prepared and managed facility and personnel budgets. Supervised, trained and evaluated first line supervisors.

EDUCATION AND CREDENTIALS

BS Degree in Business Management -- University of Phoenix

The Leadership Forum -- Menlo Executive Seminars

Change Management Menlo University

Foundations of Management Menlo University

Menlo Way for Managers -- Menlo Supervisory Program

Microsoft Office Certificate Program

Member, Warehousing Education and Research Council (WERC)

Member, American Management Association (AMA)

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