Quoc Tran
Email: abqfpq@r.postjobfree.com
Address: ***** ******* ****** *****
City: Sugar Land
State: TX
Zip: 77498
Country: USA
Phone: 832-***-****
Skill Level: Experienced
Salary Range: $50,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
QUOC TRAN
15607 Mustang Island Dr, Sugar Land, TX, 77498
Mobile: 832-***-**** Email: abqfpq@r.postjobfree.com
OBJECTIVE
A challenging position to utilize my skills and experience, with the opportunity to advance within the company.
EXPERIENCE
WELLS FARGO, Houston, TX (10/2010 - Present)
Business/Personal Banker
* Managing customer`s portfolio closely to ensure all services and products are met
* Providing financial and credit services with the goal of acquiring 100% of customer`s business
* Developing and maintaining relationships with WF partners to maximize sales opportunities
MC CLEANERS, Houston, TX (1/2009 - 10/2010)
Assistant Manager
* Assured clothes are done in a timely manner
* Resolved customers complaints and dissatisfaction
* Developed strong relationships with guests through daily interactions
BANK OF AMERICA, Milpitas, CA (10/2006 - 11/2007)
Small Business Specialist
* Exceeded over 120% of SBS goals each quarter
* Acquired new account relationships with business customers
* Identified and addressed cross-sell opportunities through interactions with customers
* Provided continuing financial advice as needed to customers
* Developed and retained Small Business customer relationships by doing follow-up calls
* Worked closely with business partners and assisting them whenever possible
COURTESY CLEANERS, Mountain View, CA (8/2004 - 10/2006)
Operational Manager
* Supervised and managed a staff of 10-15 employees
* Conducted daily inspections and approval of timecards
* Provided assistance and training to employees as needed
* Scheduled deliveries to customers and vendors in a timely manner
COPELANDS SPORTS, Santa Clara, CA (8/2002 - 8/ 2004)
Sales Manager
* Supervised and managed a staff of 10-15 employees
* Set up appointments with sponsors for proper training and knowledge of products
* Resolved dissatisfied customers and employees issues
* Prepared weekly schedules for employees to ensure proper coverage in each department
* Received cash and check receipts, maintained ledger book and computer record of bank deposits
EDUCATION
CAL STATE SAN MARCOS, San Marcos, CA (8/1999 - 12/2001)
* Degree: BBA
* Major: Service Sector Management
* Courses: Leadership in Organization, Service Management and Marketing, Production Operation Management, Database Marketing, Organization Theory and Designs, Business Statistics
PERSONAL STRENGHS
* Excellent multitasking skills while handling projects simultaneously
* Readily accept challenges to meet/exceed all business objectives
* Excellent interpersonal skills, proactive, motivated, goal oriented and strategic planner
* Dedicated self-starter with the flexibility to adapt to a fast pace in changing environment
* Capability to work sufficiently and effectively within a team