LEAH M.
BERKOWITZ
Southfield, MI
(***)
(248)
abqfh6@r.postjobfree.com
EXPERIENCE SUMMARY
Leah is
Systems Support Specialist with 21 years of experience in Information
Technology, beginning a in mainframe environment programming, adding experience in client/server Windows
NT/2000/2003 network administration and web design, migrating and
integrating multiple platforms. For the past 8 years, has created web
applications on large corporate Intranet and the public Internet, using HTML,
DHTML, XML, SQL Server, Oracle, Active Server Pages,
IIS, VBScript, Visual Basic, Javascript, Dreamweaver,
Photoshop, Acrobat PDF and MS Visual Studio, and has programmed web
pages in multiple languages, including German, Russian and Hebrew
(right-to-left). Her specialty is interactive database programming in Oracle,
Access or SQL Server and back-end integration with XML.
She possesses excellent technical knowledge and language communication skills. EDUCATION
Lawrence
Technological University
Southfield,
MI
Bachelor of Science, Mathematics/Computer
Science, 1986
SOFTWARE
and PROGRAMMING
PROGRAMMING
VBScript,
VBA
Active Server Pages
Visual Basic
Javascript
Java applets & servlets
XML, HTML, DHTML
CSS
Multilingual
web programming
browser
compatibility
MQ
Series
Oracle
PL/SQL
Fortran
PL/1
PLC Ladder Logic
Plant floor data acquisition SOFTWARESharepoint Services
MS
Office 97-2007
MS FrontPage 97-2003/Expressions
MS
Access 97-2007
MS Infopath Forms
MS Visual Studio
MS ASP.Net
MS SQL Server
Oracle
IIS
4.0, 5.0, 6.0
NFS
Maestro
Adobe
Web Premium CS2,CS3,CS4,CS5:
Photoshop
Dreamweaver
Illustrator
Ulead Photoimpact
OmniPagePro 15 OCR
APF Formatter
Browser HARDWARE
IBM PC/Compatibles
Windows NT/2000/2003 server PDC and
BDC setup
Ethernet cards, Terminal Emulation
cards, Graphics cards, SCSI cards,
Modem cards, USB,
Memory upgrades
Hard-drive replacement
CDRW/DVD installation
scanners
PCMCIA card
RSA SecureID
Hubs, Routers
Wireless networks
Disaster Recovery
Backup Devices
PLC S
OPERATING SYSTEMS
Windows
NT/2000/XP/2003 Server
WINDOWS
95/98/Me/2000/XP/Vista client
VAX/VMS
UNIX (HP-UX and SCO-UX)
PROFESSIONAL EXPERIENCE
11/2010
current, Ford Motor Company, Business Assistance Center.Web
Developer. Create, maintain and improve web-based and PDF reporting
for call centers in Dearborn and Melbourne, Florida, calculating customer
satisfaction statistics from phone and web surveys, gathering data from Oracle,
Informix, Qfiniti and SQL Server
databases, and from IVR phone switch. Maintained Sharepoint web portals for internal Ford BAC members and
Ford dealerships on http://www.fmcdealer.com.
2/1997 current.Jewish-American
History Foundation
Web
Developer
for 501(c)(3) non-profit educational foundation, http://www.jewish-history.com/,
featuring a Civil War veterans search engine, http://www.jewish-history.com/SearchCWData.asp
which allows the Internet user to query an MS Access database and view
on-screen reports, by selecting multiple criteria from dropdown lists. An SQL
Command combining all the user s selected query terms is sent to the server
to retrieve the records and display in a report format. Another feature is the Walnut Street
Electronic Library, which includes the full text of hard-to-find 19th-Century
Judaica, including The Occident And
American Jewish Advocate, a magazine published from 1843-1868.
Occident pages are scanned from 35mm microfilm using Microtek
i800 scanner and Omnipage Pro 15 OCR. An ASP
portal redirects web browsers to different domain names hosted on the same
IP. The website project was constructed according to SDLC, constructed using HTML,
Active Server Pages, javascript,
java applets, VBScript, Visual Interdev, Photoshop, Acrobat, Dreamweaver,
Fireworks and FrontPage. The site receives an average of 50,000
visitors a day, and has received awards from The History Channel, PBS,
Britannica Online, Civil War Interactive and Yahoo! Listed in the Top 100 of Civil
War on the Web: A Guide to the Very Best Sites published by Scholarly
Resources and the subject of an interview on Sirius XM radio program Studio
J. The site also generates revenue from affiliate partnerships with various
Judaica and Israel online vendors at http://www.jewish-history.com/emporium.
8/2006 2/28/2007. Ford Motor Company,
Service Engineering Operations. Web Programmer.Part of E-business
team providing 2nd tier customer support to dealerships and body
shops using the Professional Technician Society, http://www.motorcraftservice.com,
http://www.fordinstallersupport.com
and http://www.fordasset.com
websites. Updated pages with PDF documents as requested. Maintained CSS
style sheets for look and feel, and programmed VBscript
ASP pages for backend connections to SQL Server databases and CDO
email procedures. Created SQL stored procedures. Shared
SQL Server database information across platforms using XML.
5/2005 5/2008. http://FJC.ru Federation of Jewish
Communities of the CIS Writer/Editor/Translator.
Editor of English language content for Russian-based web
portal.
Rewrote raw Google translations of Russian news articles into
colloquial U.S. English for distribution on English-language portal and to U.S.,
European and Middle East news agencies.
1/2003 7/2003
Wayne County Treasurer s Department, 400 Monroe, Detroit, MI
(contract assignment)
Web and Database Programmer for Property Tax Assessment
application.
Used Active Server Pages to retrieve property tax
information for parcels in the County. Created and modified PL/SQL
stored procedures and SQL to update
tax information in Oracle database, generate reports from XML and
certificates and track tax status of personal and commercial property, for
interactive and batch procedures.
1/2002 3/2002.
6/2002-11/2002.
MSX International, Ford Motor Company, Dearborn, Michigan
(contract assignment)
Web
Programmer
for Ford Design Institute educational program. Used Cold
Fusion, HTML and javascript to
create popup menus and online quizzes with overlaying graphics. Used Adobe Photoshop and Macromedia Dreamweaver and Flash
to integrate graphical content. Created graphics and
interactive multimedia presentations using Adobe Illustrator, Adobe
Photoshop, and Macromedia Flash MX. Translated
graphical elements from English to German.
7/2000
2/2001. ELECTRONIC DATA SYSTEMS, Troy,
Michigan. (contract
assignment)
Web
Developer
for internal, web-based corporate tracking system, using Active Server
Pages, ActiveX Data Objects, SQL stored procedures, VBScript server script,
MS Business Objects and javascript client-side
script, communicating with a database on SQL Server. Enhanced and
modified existing java servlets and applets. Created Active
Server Pages to allow a user to view, update and
add records to the database. Analyzed database table
information with Entity relationship and Schema diagramming tools.
5/1998-6/2000. FORD MOTOR COMPANY, Dearborn, Michigan. (contract
assignment)
4/1999-6/12/2000. Web Developer, "Health Charts
for Quality", web-based database application on Ford Intranet, for vehicle
engineers to generate live HTML web tables or MS Excel
spreadsheets of model year vehicle assessment specifications and update Oracle
7.0 database using SQL and PL/SQL commands in VBScript.
Application developed in MS Visual Interdev, Visual Basic, Javascript,
Active Server Pages, MS Business Objects and MS Excel and VBA,
for a Netscape web browser interface. (Contracted through Comprehensive
Data Processing)
5/1998-4/1999. Systems
Administrator
for Global Ford Financial Network of VAX/VMS cluster and Windows
NT network. Responsible for maintaining integrity of international
financial transactions applications and maintaining open channels using MQ
Series with Ford financial offices in the United Kingdom. Prepared and
rehearsed disaster recovery procedures. Installed and configured SecureID
cards and trained users. Performed installation of new software, upgrade,
and Year 2000 preparation. (Contracted through TAC Automotive)
5/1995-5/1998
SMART Transportation Authority
Oakland Terminal
2021 Barrett
Troy, MI48084
Senior Systems Analyst; Systems administrator for VAX/VMS
cluster, Windows NT network and UNIX-based vehicle-locator GPS
system.
Maintained user security for multi-user system, configured local area
transport servers and ports, setup terminals, workstations
and print queues, maintain disk integrity, system administrator for bus
scheduling, timekeeping and inventory maintenance systems. Installation,
upgrade and setup of VAX/VMS operating systems, terminals, PC network
connections, remote access security. Webmaster and Developer
of Authority Intranet, created using MS FrontPage (97, 98), MS Visual
Studio, ActiveX controls, Javascript, maintained using IIS. Achieved Level 2 site builder certification in 1997.
4/1992-5/1995 Freelance PC consultant for small business
and home office computers. Installed and configured new systems;
connected printers, and modems; installed and configured CD-ROM drives;
installed software applications; customized application and Windows at the
customers' request; provided private training at customer's location in use of Windows,
WordPerfect, MS Excel, MS Word, MS Works, MS Office, PowerPoint. Answered customer requests for troubleshooting and instruction by
phone.
2/1989
4/1992 Electronic Data Systems
Assigned
to: GM Cadillac Engineering
Position:
SYSTEMS ENGINEER
Provided
extensive systems support, including engineering needs analysis, installation
and maintenance of hardware, software, and networking, for vehicle
engineering test labs and experimental assembly garage at Cadillac. This system
consisted of a DEC VAX 8600 server, networking with close to 100 PCs
and two standalone Macintosh workstations. In addition, several
peripherals, including modems, laser printers, plotters, device drivers, data
acquisition devices, mainframe emulators and
communications boards were installed through serial ports. Converted
All-in-One documents to WordPerfect.
9/1987
2/1989 BASF Wyandotte
Position:
PROGRAMMER ANALYST
Developed, from specifications through testing and
analysis, a Quality Assurance system for chemical testing,
specification, statistical analysis, control and trend charting. Utilized Fortran with FMS, FDL, RS/1 and various
graphics applications on a clustered VAX 8650 and 11/785, running
VAX/VMS.
3/1986-3/1987
Textron
Developed, from concept through implementation, several database modules, files
and tables, using FMS, FDL and Fortran on a DEC Microvax
II, running under VAX/VMS. The databases encompassed data collection
and acquisition, shop floor control, and interfaced with ALLEN BRADLEY
and SIEMENS PLC devices for AGV (Automated Guide Vehicle), tool
selection robot arms, manufacturing tool inventory, scheduling, and other
applications. TECHNICAL TRAINING
UML,
Object-Oriented Design, Rational Rose, April 2000
MICROSOFT VISUAL INTERDEV, April 1998 (Web Development Kit, Active Server)
UNIX Administration, August 1991
DEC VAX/VMS Systems Management, March 1990