Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Sutton, NH
Posted:
January 27, 2013

Contact this candidate

Resume:

Susan Sutton

Email: abqfgf@r.postjobfree.com

Address: PO Box 335

City: North Sutton

State: NH

Zip: 03260

Country: USA

Phone: 603-***-****

Skill Level: Management

Salary Range: $25,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Susan S. Sutton

PO Box 335

North Sutton, NH 03260

603/526-4445

Email: abqfgf@r.postjobfree.com

December 2008 - Present:

LisAnn's, New London, NH

Sales and office work at retail store. Open and close out cash register and handle banking. Work closely with customers. Order some stock, receive stock from UPS and Fed Ex, order supplies, do store displays, returns, pay roll (when needed). Help with organization of sales force. Handle and ship all email, web and phone orders.

May 2007 - October 2008:

InterTown Record, North Sutton, NH

Commissioned Advertising Representative for weekly local newspaper covering ten towns. Procure and maintain clients. Sell advertising space for periods of one week up to annual contracts. Helped increase Ad Space from 27% to 45%. Negotiate discounts. Handle Display Ad Agreements with clients. Assist in setting up different sections of paper. Work with Owner/Publisher, Editor and Reporters. Occasionally fill in for Proof Reader. Constantly working with Excel to keep client data base up to date.

September 1982 - Present:

Sutton Sails/North Sails NH and UK Sails NH now UK-Halsey Sails NH, DBA Kenneth J. Sutton Enterprises, LLC, Distributor

Open and execute mail. All customers invoicing. Receive payments and apply to orders. Pay bills and maintain bank account. Order all office supplies and/or equipment. Handle all advertising. Work with individuals at UK-Halsey International and UK Manufacturing regarding sail orders. All work involved with CPA for preparing taxes, etc. Assist employer in measuring, repairing, and folding sails. Work with displays and customers at Sales Booth at Boat Shows in MA, ME or RI when attended. Major involvement with Customer Service. Constant phone and email contact with customers. Travel to work with and/or entertain customers. Help customers to organize sailboat race schedules to provide as much "on board assistance" as customers need. Sail and race onboard customers' sailboats as part of Customer Service. Assisted in training members of local racing fleets to learn how to be part of a Race Committee and to have the knowledge of the sailing rules, set up race courses and how to run the races and handle any protests regarding the rules. Work daily with a calculator and a computer using Windows XP, QuickBooks Pro, Microsoft Office, etc.

September 1980 - May 1982:

Snelling and Snelling Employment Agency, Inc., New Rochelle, NY

Interviewed job applicants. Contacted client companies for available job openings arranged interviews for applicants and companies. Made applicant placements. Solicited collections from companies.

November 1979 - July 1980:

Medical Weight Loss Center, Hartsdale, NY

Supervised sales staff; nurses and assisted doctor. Organized work schedules and appointment book. Responsible for bookkeeping, cash receipts and banking. Continual contact with patients. Assisted in hiring of sales and exercise class personnel. Responsible for inventory control. Constant phone work and client contact in sales.

December 1978 - October 1979:

Marjorie Wohl Real Estate, Inc., New Rochelle, NY

Real Estate Salesperson. Constant phone and personal contact with clients and customers. Showed customers through homes. Negotiated sales between customers and home owners. Dealt with lawyers and bank personnel. Attended house closings.

November 1968 - October 1978:

The McCall Publishing Company (McCall's Magazine), New York, NY

Began in Circulation Department as Secretary to R and D Manager. Promoted to Assistant Sales Manager, and ultimately achieved the position of Regional Office Branch Manager, Mamaroneck, NY. Duties included planning and preparation of sales and expense budgets for regional sales office with a sales force of over 150 independent telephone sales representatives with the territory of the Canadian border to Virginia. Preparation of promotional materials for sales campaigns producing annual sales in excess of $700M. Recruit, organize, train, and motivate independent telephone sales representatives. Develop, coordinate, and train sales management force for seven Wide Area Telephone Service (W ATS) offices. Prepare and conduct sales meetings.

Assistant Agency Sales Manager: Planning and preparation of sales and expense budgets for five company-owned regional sales offices with a national sales force of over 1M independent sales reps. Preparation of promotional materials for sales campaigns producing annual sales in excess of $3MM. Organization and preparation of data and presentations for national sales meetings. Evaluate and analyze sales areas between field offices and fulfillment operation in Iowa. Assist in forecasting sales and expense budgets for outside agencies with sales volume of $16MM. Complete responsibility for company owned Local Agent operation consisting of 700 independent agents.

Christmas 1962 - November 1968

Lord & Taylor Department Stores, Westchester County and New York City, NY

Worked Summer and Christmas vacations through college and then entered the Executive Training Program in Manhattan becoming a Service Manager and ultimately an Assistant Buyer for Intimate Apparel before leaving to persue other interests.

Personal:

Married, no children

June 1964 Graduate of Bronxville HS, Bronxville, NY, College Preparatory

June 1966 Graduate of Wesley College, Dover, DE, AA Degree in Music, Specializing in Voice

October 1968 Graduate of Speedwriting Institute, New York, NY

January 1979 Accredited Real Estate Course, New Rochelle HS, New Rochelle, NY

February 1979 Acquired NY State Real Estate License

Volunteer Work, Memberships and Awards:

Child and Family Services - Town Representative for 25 years - Quadrupled funds for town campaign

Chairman Fundraising -Entertainment Committee North Sutton Ridgerunners Snow Mobile Club - rose over $4000 through ice cream sales, fundraising dinners and "ride-ins".

North Sutton Volunteer Fire Department Ladies Auxiliary - fundraising through flea markets and wreath making and bake sales, etc.

Kezar Lake Protective Association - 6 years hostess for annual BBQ

Organizational committees for High School and College Reunions

Membership in NH Lakes Association, North Sutton Improvement Society, Sutton Historical Society, Muster Field Farm, American Yacht Club, Mystic River Yacht Club, American Model Yacht Association

Received Sailing and Music Awards. Sang with college chorus and small touring group, performing solos which included the 1964 World's Fair in New York.

References: Kristen Brooks 603/927-4528, email abqfgf@r.postjobfree.com; Carrie Thomas, Home 603/927-4525 & Work 526-3686, email abqfgf@r.postjobfree.com; Annette Vogel, Home 603/526-7621 & Work 927-4028, email abqfgf@r.postjobfree.com; Keith Badgley 603/520-5248, email abqfgf@r.postjobfree.com.

Please do not contact my present employer unless I am a finalist for the position.



Contact this candidate