Post Job Free

Resume

Sign in

Manager Quality Assurance

Location:
Aurora, CO
Posted:
January 22, 2013

Contact this candidate

Resume:

Jennifer Cooley

Email: abqf6u@r.postjobfree.com

Address: **** *. ****** **

City: Centennial

State: CO

Zip: 80015

Country: USA

Phone: 303-***-****

Skill Level: Management

Salary Range: $55,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jennifer M. Cooley

5151 S. Malaya Court

Centennial, CO 80015

303-***-**** abqf6u@r.postjobfree.com

SUMMARY: A service veteran and reservist with over 15 years experience and supervision in large-scale business; managing a number of people with direct knowledge and experience in overseeing administrative procedures, training and consulting, and operational deployment of limited and valuable resources.

EDUCATION: Master of Arts (M.A.), Strategic Intelligence, American Military University, in progress

Bachelor of Arts (B.A.), Psychology, University of Colorado-Boulder (2004)

Associate of Science (A.S.), Criminal Justice, Community College of the Air Force (2012)

EXPERIENCE: Target 2006-2012

Logistics Manager (2011-2012)

Manages the day-to-day operations of the Logistics team

* Demonstrates strategic planning; utilizes analytical skills daily to ensure business needs are met

* Relies on strong interpersonal, organizational, conflict management, and decision-making skills

* Develops business leaders using impactful talent management tools (Leadership Expectations)

* Prioritizes and drives improvement in the business to impact total store profitability

* Cognitive skills include problem analysis, decision making, financial and quantitative analysis

* Effectively executes new initiatives; leads and coaches team through change

* Consistently follows-up on company best practices and holds team/outside partners accountable

* Reviews various reports daily/weekly to ensure needs are being met: change course as needed

* Create strong partnerships with team, vendors, and guests to ensure a smooth running operation

Assets Protection Manager/AP Specialist (2006-2011)

Responsible for contributing to a safe and secure store --- keeping prices low for paying guests

* Interpreted corporate communication and provided clear direction to others

* Drove sales performance by creating a culture that embraced theft deterrence

* Accessed different reporting systems to document apprehensions and on-going investigations

* Communicated with supervisor information personally observed or passively obtained

* Provided immediate response and assistance with safety incidents and other times of crisis

United States Air Force 1996-00 and 2007-present

Air Transportation / Reserve (2007-present)

Tasked with supporting the Air Force airlift mission at Peterson AFB, Colorado; responsible for transporting personnel, equipment, and supplies to meet U.S. armed forces` requirements worldwide

* Inspects and verifies National Defense cargo and packaging for eligibility on USAF airlift system

* Leads and develops subordinates to ensure the effective accomplishment of all assigned tasks

* Detects and corrects conduct and behavior that may place others at risk of bodily injury or death

* Maintains the highest level of readiness to meet mission requirements

Security Forces / Active Duty (1996-00)

Led, managed, supervised, and performed Security Force (SF) activities, including installation, weapon system, and resource security; antiterrorism; law enforcement and investigations; air base defense; armament and equipment; training; information security; and nuclear operations security

* Actively involved with the supervision and operation management of a 6-person security team.

* Responsible for security and safe handling of over $3 billion in National Defense assets.

Sears, Roebuck, and Company 2001-06

Loss Prevention/Asset Protection (2003-06)

Tasked with promoting a safe and secure store for customers, staff, and resources at Sears-Aurora

* Accountable for the protection of over $35 million in retail merchandise and products

* Provided support and assistance to Aurora Police Department for criminal fraud investigations

* Leader of a 2-person team tasked with resolving Loss Prevention issues within a 4-state district

* Trained and evaluated all employees in the areas of safety and inventory accountability

* Charged with resolving customer product liability claims and accident investigations

Human Resources Trainer/HUB Supervisor (2001-03)

Administered and conducted training program for new hires and skill upgrade training for associates

* Assessed new employment applications, performed interviews, and recommended for hire

* Established and maintained personnel training records, performing routine reviews as needed.

* Managed department responsible for handling customer relations, orders, and other services

* Supervised four associates; regularly assigned as store Manager-on-Duty for 40+ personnel

AWARDS, RECOGNITION, AND ORGANIZATIONS:

* Promoted to USAF Technical Sergeant (E-6, 2012) and Staff Sergeant (E-5, 2010) at first eligibility

* Recognized for improving LOG productivity (payroll); Target Golden Contribution store award (2012)

* Four-time 39th Aerial Port Squadron selection for Airman/Non-Commissioned Officer of the Quarter (2007-12)

* Hand-selected to represent unit in Operational Readiness Inspection (ORI) for Inspector General (2011-12)

* Recognized for outstanding academic achievement with membership to Golden Key Honor Society (2007)

* Awarded membership in Veterans of Foreign Wars (VFW, 2005); and life membership (2007)

* Selected for lifetime membership in Psi Chi Honor Society (Psychology, 2003)

* Chosen for Dean`s List and other departmental recognition and honors (1997-99, 2003-04)

* Distinguished Graduate of USAF Security Police Ground Combat School; ranked 1 of 48 (1996)

* Top 10% of USAF Wing; earned six straight 98% quality assurance ratings (1997-2000)

* Selected for Julie Y. Cross Award; top female security forces in the USAF 341st Space Wing (1998)

* Earned NATO Medal for support of Operation Joint Guard (Bosnia-Herzegovina) Aviano, Italy (1997)

* Recipient of Air Force Expeditionary Medal, two Air Force Achievement Medals, the Global War on Terrorism Service Medal, and numerous other USAF awards and decorations (1996-00, 2007-12)



Contact this candidate