High School Customer Service

JULIE M. GERDING

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UNIVERSITY OF MISSOURI - COLUMBIA (http://www.missouri.edu)

MEd, Master's in Educational Technology - Technology in Schools, 2003 (in progress)BSEd, Secondary English and Language Arts Education, 1997-2001BA, English, 1997-2001Middle School English and Language Arts Certification, 2000-2001Cumulative GPA: 3.9; Graduated Summa Cum Laude (undergraduate)WORK AND VOLUNTEER EXPERIENCE

PARKWAY WEST HIGH SCHOOL - BALLWIN, MO (http://www.pkwy.k12.mo.us/west/westsr.html)

English Teacher, August 2002-Present

Taught honors freshman, regular freshman, and regular sophomore English classes.Served as a freshman student council advisor.Participated in a technology study group as part of faculty development.Designed two classroom websites for student and parent use.Attended an iMovie seminar as part of faculty development.Attended a videography inservice class.Led a summer workshop on using technology in the classroom.Mentored a teacher who was new to Parkway.

BROOKS ANDERSON - KIRKWOOD, MO

Computer Tutor/Instructor, August 2003-Present

Taught Mr. Anderson basic computer skills on his new iBook.Provided technical support while Mr. Anderson was typing a book he had written.

BLOCKBUSTER VIDEO - ELLISVILLE, MO (http://www.blockbuster.com)

Customer Sales Representative, May 1998-December 2002

Worked during school breaks while in Columbia and during evenings after college.Provided customer service and assisted in training new employees.

PARKWAY SCHOOL DISTRICT - BALLWIN, MO (http://www.pkwy.k12.mo.us)

Substitute Teacher, January 2002-May 2002Taught freshman and sophomore English classes in a long term substituting position.Taught middle and high school English classes for single days.

CONCORDIA LUTHERAN CHURCH - KIRKWOOD, MO ( http://www.concordiakirkwood.org)

Volunteer, Summer 2001, Winter 2001-02, Summer 2002

Installed software for the music department.Assisted music department staff in learning basic computer skills and new programs.Prepared written music for the Sunday worship bulletin and Christmas services.Programmed presentation software for the video screens for worship services.

SPRING BREAK SERVANT EVENT - HEIT'S POINT LUTHERAN CAMP (http://www.heitspoint.com)

Volunteer, March 2000 & 2001

Performed maintenance duties around camp.Participated in renovation of facilities.

ALASKAN VACATION BIBLE SCHOOL - SLANA, ALASKA

Volunteer, Summer 1997

Helped lead a VBS (grades K-8) in the Alaskan bush country.UNDERGRADUATE TEACHER RELATED EXPERIENCE

PARKWAY SOUTHWEST MIDDLE SCHOOL - BALLWIN, MO (http://www.pkwy.k12.mo.us/southwest)

7th Grade Student Teacher, October 2001 - December 2001, 6 weeksObserved the unified studies class.Assisted students individually in the classroom and conducted book chats.Attended team planning meetings with special education staff and administration.Taught the beginning of the Greek history and literature unit.Participated in student-led conferences.

PARKWAY WEST HIGH SCHOOL - BALLWIN, MO ( http://www.pkwy.k12.mo.us/west/westsr.html)

9th, 11th, and 12th Grade Student Teacher, August - October 2001, 10 weeksObserved several English teachers.Taught and created lessons about literature, writing, and film.Assisted students with group and individual work.Participated in open house night, parent/teacher conferences, and faculty developmentConferred with students during conference hours, class, and after school.Assisted with grading, classroom decorations, and paperwork.Participated in a summer workshop with two teachers to plan the literature and film course.Assisted teachers in using A/V equipment, word processing applications, and the Internet.

COLUMBIA SCHOOL DISTRICT - COLUMBIA, MO (http://www.columbia.k12.mo.us)

Undergraduate Field Work, Observation and Aiding, September 1999 - May 2001Smithton Middle School, 6th Grade Teacher Aide, September 2000 - May 2001Oakland Junior High School, 9th Grade Teacher Aide, September - November 2000Oakland Junior High School, 8th Grade Teacher Aide, September - December 1999Hickman High School, 10th Grade Teacher Aide, February - April 2000

LEE'S SUMMIT HIGH SCHOOL - LEE'S SUMMIT, MO (http://lshs.leesummit.k12.mo.us)

12th Grade, Observation, February - April 1999HONORSPhi Beta Kappa National Honor SocietyGolden Key National Honor SocietyCurator's ScholarshipAAL Scholarship, 1997-1998Dean's List, each semesterSKILLSWorking with children of many ages in mission trips and classroom teachingLeadership and conflict management through peer ministry training in college and classroom experienceConferring with writers in all stages of writing (experience both in and out of class)Mathematical ability-13 hours of calculus at the university levelPC and Macintosh computing-Microsoft Word, Microsoft Excel, Microsoft PowerPoint, WordPerfect (Macintosh), Netscape Navigator, Netscape Composer, Internet Explorer, America Online, Apple Works (Macintosh), Adobe Photo Deluxe, iMovie, Adobe Acrobat Reader, Shadow, Inspiration, Finale, Grade Machine, Groupwise, e-mail, reference software, scanners, digital cameras, discussion boards, basic graphics software, and HTMLREFERENCES

WILLIAM DAWSON

Academic Advisor-English Department, University of Missouri-Columbia

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CAROL GILLES

Assistant Professor-Middle School Language Arts, University of Missouri-Columbia

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CAROL KOLAR

English Teacher and Assistant Department Leader, Parkway West High School

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BETH PLUNKETT

Principal, Parkway West High School

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