Technician Customer

LAUREN ELGIN

Email: *********@********.***

Address: *** **** ***

City: East Moline

State: IL

Zip: 61244

Country: USA

Phone: 309-***-****

Skill Level: Experienced

Salary Range: $35,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

.

Lauren Eugene Elgin

721 41st Ave

East Moline, IL 61244

309-***-**** * *******@*****.***

EDUCATION:

Hamilton Technical College- Davenport, IA: Graduated with Associates 8/92 then worked as a technician, Graduated 9/12 with Bachelors of Science in Electronic Engineering, Excellent Attendance, Dean's List and Student of the Month Award, GPA-3.56. Training in CNC machining, Robotics, and PLC Programming

Sauk Valley Community College- Dixon, IL,

Associate of Applied Science Degree in Business Management Dean's List, GPA 3.5

SUMMARY OF SKILLS:

. Over 11 years of professional technical service in the copier field to customers at their homes and businesses. Represented employer in professional manner and met customer's needs. Troubleshooting and repairing copiers.

. Automation Technician at Borg Warner-Dixon Il in the 1990's.

. Technical support to technicians in the field at PerMar.

WORK EXPERIENCE:

PerMar Security, Davenport, IA May 2012 to Present

Technical Services

. Supporting customers and technicians in the field by checking alarm signals, writing security system programs and parameters to meet each customer's needs, and connecting remotely to security panels to download programs.

Petersen Health Care, Peoria IL Oct. 2010 to Aug. 2011

Long Term Care Facility Administrator

. Encouraged and motivated department heads and staff to work as a team for the benefit of resident care and organizational goals.

Bohm Farms, Walnut, IL Aug. 2009 to March 2010

Carpenter

. Assisted owner with an extensive home remodeling project. Material estimation, job planning, and use of power tools.

Sterling Business Machines, Sterling IL Sept. 1997 to Feb. 2009

Service Technician

. Troubleshooting, connecting copiers to network and repairing photocopy machines

. Spoke to customer when new equipment was needed, notified salesperson of need and did consultation with customer on what type of equipment would meet their needs.

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