Ronald Boutwell
Email: abqevj@r.postjobfree.com
Address: ** **** *****
City: Gulfport
State: MS
Zip: 39503
Country: USA
Phone: 228-***-****
Skill Level: Management
Salary Range: $30,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
R ONALD D. B OUTWELL
25 Ruby Court Gulfport, MS 39503
abqevj@r.postjobfree.com 228-***-****
Q UALITY A SSURANCE & P ROJECT M ANAGEMENT
Years of success leading teams and meeting targets in harsh overseas environments
Accomplished, performance-driven U.S. Army veteran leveraging experience across a variety of military
contractor roles; confident and motivational supervisor noted for enabling teams to reach peak
performance levels. Detail-focused with superior interpersonal and problem-solving skills; adept at
conducting investigations, identifying requirements, and building trust with stakeholders. Active Secret
Security Clearance from Department of Defense, and Medium Risk Public Trust clearance granted by OPM
and Department of State.
Highlights of expertise:
Quality Assurance Health, Safety & Environmental Project Management
Auditing & Compliance Active Secret Security Clearance Corporate Training
Monitoring & Reporting Security & Law Enforcement Six Sigma Black Belt
PROFESSIONAL EXPERIENCE
MISSION ESSENTIAL PERSONNEL, LLC, Camp Stone, Herat, Afghanistan
QA/QC Specialist, 11/2011 Present
Manage Theater QA/QC Program for Afghanistan under direct guidance and reporting to Senior QA/QC
Manager. Coordinate and promote QA and compliance efforts of Regional Managers, regional staff, and
Linguist Site Managers; facilitate training standardization, database and information management system
operations, and process integration. Ensure compliance with written procedures and contract Statement
of Work (SOWs) for Afghanistan linguist program, strictly enforcing corporate and Program Management
Office (PMO) policies, publications, and standard operating procedures (SOPs).
Key Contributions:
Quickly developed subject matter expertise in all facets of Local National Linguist Program,
including financial administration, recordkeeping functions, and language testing procedures.
Serve as Observer for audits and inspections conducted by Defense Contract Audit Agency
(DCAA), Inspector General (IG), and Theater Language Manager.
Coordinate schedules, logistics, transportation, billeting, and related needs for Staff Assistance
Visits (SAV) with PMO QA / QC Director, preparing OCONUS staff sections to support such visits
and ensure visibility on applicable processes, procedures, and SOPs.
Initiate and conduct internal assistance visits, QA visits, and inspections; identify and select
representatives to augment internal SAV team, and advise Theater Director or Deputy Theater
Director as appropriate.
Establish clear and distinct goals for SAVs, and brief SAV team on intent and reporting involved.
Prepare and submit concise reports, including Area for Improvement notifications, to Senior
QA/QC Manager, clearly illustrating efforts and findings of SAV.
Actively participate in development, management, validation, and continuous life cycle
improvement of quality program; aid in streamlining and documenting SOPs for OCONUS staff.
DYNCORP INTERNATIONAL, Kabul, Afghanistan
Project Quality Assurance and HSE Manager (ACAS Project-Afghanistan), 3/2011 11/2011
Played instrumental role in promoting success of Afghanistan Civilian Advisor Support (ACAS) mission;
coordinated and oversaw implementation of operational support for programs from sources outside the
continental United States (OCONUS). Reported directly to Quality Assurance Director of CIVPOL
(International Civilian Police) and Vice President of the CIVPOL Program; provided program leadership
continued
RONALD D. BOUTWELL Page 2
with expert insight and advice on all issues involving quality, safety, security, site auditing, and
environmental impact.
Key Contributions:
Developed customized quality control and safety programs.
Carefully reviewed operations and results to guarantee compliance with OSHA and Foreign
Governing Standards / Overseas Environmental Guidance Baseline Documents (FGS/OEGBD)
standards.
Readied employees to meet contract requirements; took point on training and testing selected
employees for necessary certifications.
Conducted thorough site inspections to ensure operations met stringent hazardous waste
management program requirements.
KBR / IRAQ (LOGCAP III & IV PROJECTS), Baghdad, Iraq
Lead Quality Assurance Specialist, 2004 2011
Oversaw QA operations at six camps across southern Iraq, ensuring construction, logistics, mechanical,
and food management activities complied with company and government standards, regulations, SOWs,
and SOPs. Built and maintained relationships with Defense Contract Management Agency (DCMA), KBR
Safety, and senior company management through daily collaboration and reporting. Conducted training
on QA plans and processes for new employees and external department staff.
Key Contributions:
Ensured deliverables for several multimillion-dollar DoD construction projects met stringent quality
targets.
Partnered with HSE personnel to promote safe working conditions in accordance with Occupational
Safety & Health Administration (OSHA), National Electrical Code (NEC), TB MED, NFPA, and
related regulatory standards.
ALTERNATIVE CLAIMS SERVICES, INC., Lincoln, NE
Insurance Claims Investigator, 2002 2004
Established ACS franchise office, managed operations and budgets, and investigated Property & Casualty
and Liability insurance claims. Met with claimants to gather information and take statements, and
conducted investigations to verify claim validity and identify potential fraud.
Key Contributions:
Built and expanded customer base; earned licensing to conduct investigations and adjust multi-
line insurance claims within a four-state region.
Prepared estimates for commercial and residential property repairs, and provided major insurance
companies with detailed reports that included photographic and physical evidence.
EG&G DEFENSE MATERIALS, Johnson Island Air Base, North Pacific Ocean
Law Enforcement Supervisor / Investigator, 1999 2002
Trained and led team of 10 police officers providing investigation and law enforcement services for remote
U.S. government / military facility serving as chemical weapons depot and site of Johnston Atoll Chemical
Agent Disposal System (JACADS). Conducted witness interviews, surveyed accident and crime scenes,
and prepared comprehensive reports of findings for legal purposes.
Key Contributions:
Kept team ready for duty through daily training sessions, and supervised investigations of more
than 200 crimes and traffic incidents.
Received appointment as Special U.S. Deputy Marshal; held additional role ensuring air operations
security as Airport Pre-Boarding Supervisor.
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RONALD D. BOUTWELL Page 3
Utilized electronic media to streamline report generation and submission, providing faster
resolution of investigations.
Improved scheduling process to increase officer pay while simultaneously saving money for the
department.
KALAMA SERVICES COMPANY, Johnson Island Air Base, North Pacific Ocean
Human Resources Supervisor / Recruiter, 1996 1999
Managed six-member team and spearheaded recruitment and training efforts to keep 320 key positions
across Johnson Island filled with qualified employees. Conducted first stage of pre-employment interviews
and led on boarding of new hires. Documented work processes and performed quality audits.
Key Contributions:
Served as ISO 9000 / 9002 auditor during process of preparing for initial ISO certification.
Created training program and taught classes for both managers and employees on Workplace /
Sexual Harassment, Managerial Ethics, and other HR-related topics.
Received Holmes & Narver High Achievers Award for superior performance.
Prior experience as Territory Manager at Propper Manufacturing Company and Weyerhaeuser, and
providing military law enforcement and security in the U.S. Army and U.S. Air Force Reserve
EDUCATION AND TRAINING
MASTER OF SCIENCE IN BUSINESS MANAGEMENT
INDIANA WESLEYAN UNIVERSITY, Marion, IN
BACHELOR OF SCIENCE IN COMMUNICATIONS & SOCIOLOGY
UNIVERSITY OF SOUTHERN MISSISSIPPI, Hattiesburg, MS
Presidents List, Deans List, University Activities Council, Founding President of Pi Psi Chapter of Tau
Kappa Epsilon Fraternity
Professional Development
Certified Six Sigma Black Belt
OSHA 30 Hour General Industry Certified
Certified ServSafe Food Protection Manager
Affiliations
Member, American Society for Quality (ASQ)
Member, Fort Yuma Rotary Club
32nd Degree Freemason
Technical Proficiencies
PC and Macintosh platforms, MS Office Suite, Harrington Quality Management System (HQMS),
SeeSOR (Quality Management System)