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Human Resources Customer Service

Location:
Loxley, AL
Posted:
January 17, 2013

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Resume:

Christina Emmons

Email: abqeva@r.postjobfree.com

Address: ***** ***** ****

City: Loxley

State: AL

Zip: 36551

Country: USA

Phone: 251-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Christina N. Emmons

16970 Prado Loop, Loxley, Alabama 36551

Cell Phone 251-***-****

Objective

To be part of a firm where I may utilize my experience, strengths, and abilities while working as a team to achieve desired goals.

Qualifications

Proficient in Windows operating systems, Microsoft Office, Microsoft Outlook, Adobe Acrobat, several marketing and photo editing software programs, HP scanner software, MortgageWare, Lotus Notes, BancStar, WordPerfect, and various other programs. I am also a Notary Public.

Experience

2008-present Legal Assistant, Chason Chason, P.C.

Preparation of legal documents such as pleadings, discovery requests, discovery responses, document production, etc. Complete legal research as needed. Filing legal documents with appropriate Courts and counsel. Research filing procedures in other counties and states as appropriate. Assist with trial preparation and pleadings. Attend and assist with legal proceedings as needed. Upload deposition transcripts into Summation for trial purposes.

Schedule depositions, mediations, conferences, or teleconferences with clients and appropriate counsel. Communicate both in writing and orally to clients, attorneys, third parties, and Courts.

Keep current on AlaCourt, AlaFile, CMECF, and Appellate Court rules and procedures. Attend AlaCourt/AlaFile training as needed. Calendaring case progress, attorney schedules, and Court deadlines and cutoffs. Maintain client files. Track billable time to be efficient and profitable for the firm. Greet clients and answer phones. Attend monthly office meeting. Research audio/visual equipment for office and keep current on equipment trends. Assist in other areas as needed. Cross train with others in the office as appropriate. Notarize documents as needed.

2005-2008 Advertising and Marketing Assistant, RBC Bank

Prepared Incentive Compensation Plan for all Originators and worked with Human Resources on various issues regarding the department. Prepared commission payments for approximately 18 Mortgage Originators.

Secondary Marketing, i.e., Locks, extensions, changes for locked loans and investor relations

Presentations for meetings, flyers, brochures, work with advertising firm for ad placements. Marketing and newsletters for Loan Officers as needed. Ordered specialty marketing items for giveaways, etc. Schedule meetings and prepare for any events the Mortgage Division may sponsor. Accounts Payable for Mortgage Division, as well as order supplies.

1997-2005 Human Resources Generalist, Colonial Bank

Presentations on targeted employee Benefits and provide training on e-access benefits and conducted new employee Orientation.

Worked closely with managers, administrators, and employees to assist with and resolve employee relations, performance evaluations, and issues as they arose. Recruited and screened applicants for employment, coordinated Payroll and Benefits for 27 offices (approximately 300 employees) encompassing the Southern half of Alabama and the Florida panhandle. Attend job and benefit fairs.

Communicated policies, payroll, benefits, and other changes to employees as needed. Coordinated FMLA benefits, paperwork as well as coordinated Workers Compensation benefits and claims. Regional contact person for all United Way donations and payroll deductions for Colonial Bank.

Kept offices current on Labor Law postings. Posted openings on Alabamas Job Bank website, Unemployment offices, and various job boards. Ran employment ads as needed with appropriate newspapers. Completed required documentation, tracked, and logged Affirmative Action data. Attended Unemployment Hearings as required. Travelled to offices in region as needed. Accounts Payable. Provided daily support to employees and various Administrative duties as needed for Region.

Cross-trained to provide Saturday Teller and customer service/new accounts support. Notarize documents as needed.

Education

2010 Attended Mistake-Free Proofreading and Grammar seminar through Career Track

2001-2008 Took continuing education courses as required at Banking Institutions through in-house training system. Legal Issue with Hiring, Firing and Transfers, New Horizons - SkillPath Seminars.

1992-1999 Took various classes at Faulkner State Community College. Also took the following courses offered by the American Institute of Banking that qualified for Faulkner State Community College credit: Bank Security, Personnel and the Law, and Analyzing Financial Statements

1997 - 1998 Branch Automation, Troubleshooting PCs through Colonial BancGroup Corporate office. Troubleshooting PCs through New Horizons - Skillpath Seminars

1992 High school diploma, Robertsdale High School

Activities

2006-2008 Participated in the Homebuilders Showcase for First Gulf Bank, Mortgage Division (RBC Bank).

1998-2005 Participated in Relay for Life yearly to raise donations and the Relay event itself. Participated in

American Heart Association Roundup Rodeo, and March of Dimes Blue Jeans for babies one mile

beach walk.

2000-2005 Served as United Way Chairperson and also Co-Captain for Colonial Bank. Attended monthly

SHRM, Society for Human Resources meetings.



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