Human Resources Management

Heather Johnson

Email: abqetg@r.postjobfree.com

Address: *** ********* *****

City: Austin

State: TX

Zip: 78746

Country: USA

Phone: 512-***-****

Skill Level: Management

Salary Range: $85,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Heather Johnson, MBA

Austin, TX

512-***-**** abqetg@r.postjobfree.com

A strategic corporate partner, an employee advocate and a change mentor.

Career Highlights

Played an intricate role in ensuring the successful launch of a corporate office in Austin, TX in 2008:

o Steered the operational and organizational growth of a workforce that grew from 4 employees in 2008 to 130 global employees in 2012.

o Hired and retained talent in the professional services industry, growing the annual revenue from $1M in 2008 to over $20M globally in 2012.

o Company was ranked #685/#995 on Inc. 500 5000 list for fastest growing companies in the US - #18/#25 for Austin, TX in 2011 and 2012.

Spearheaded and managed Human Resource functions of a new international merger involving employees in 7 countries.

Indispensable asset in strategic planning and execution to make a growing firm successful.

Proficiency in internally submitting and applying for global immigration visas including but not limited to EB3 (AUD), Tier 2 (UK), B1 (India/South Africa/India/Malaysia), H1B (US), L-1s (US), and Green Cards (US).

Advocated the adoption of a culture where employees opinions and recommendations are correctly presented and heard to promote synergy, empowerment and a multicultural workforce.

Develop new, creative, and innovative structures, processes, and workflow patterns for global entities that were of unique, first-time nature to support the growing workforce.

Developed and provided leadership in developing the corporation's plans, policies and programs as a strategic partner but particularly from the perspective of the impact on people, translating the strategic and tactical business plans into operational initiatives to be consistent with the goals and missions of the company.

Exercise leadership to negotiate and/or solve managerial and programmatic concerns; and to resolve complex, unusual and non-routine issues.

Facilitated informal resolution to resolve grievances globally through mediation and arbitration.

Professional Experience

OpenSymmetry

Austin, TX March 2008 - Present

Global Human Resources Manager, OpenSymmetry, Inc. January 2011 - Present

Key Results:

Provide day to day direction in all aspects of International Human Resources, including corporate responsibility for the development and enhancement of company guidelines, policies and procedures on global issues and initiatives.

Work directly with management and executives in international offices (United Kingdom, South Africa, Malaysia and Australia) to analyze, coordinate and integrate jobs, benefits, appraisals, pay grades, and other operational initiatives.

Strategize growth, employee satisfaction, and encourage and build cultural growth to achieve market presence and acquisition of talent in a niche market space.

Determine and assess regional immigration regulations between America, EMEA, and APAC to give the company the mobility to utilize the workforce globally.

Develop and implement expatriate assignments and packages based on research of country specific best practices, cost analysis, and developing the milestones of success.

Perform international policy and personnel file audits, ensuring the company stays current with emerging trends and new legalities.

Ensure compliance with global employment law and regulations with a concentration on host country labor law and legal issues.

Develop benchmark criteria for compensation banding and strategy for salary, incentives, relocation, and recommendations so as to ensure market competitiveness within the geographical locations.

Maintain a compensation strategy by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing analysis for annual salary budgets; monitoring individual pay increases and promotions; recommending, planning, and implementing pay structure revisions.

Create and generate annual individualized employee snapshots which provides a matrix guideline and historical data to allow managers to align salaries by supporting and reinforcing the companys compensation strategy of high performance.

Initiate and develop internship programs globally.

Coordinate and conduct interviews for all regions which included new college graduates to experienced SMEs assuring new hires possess interpersonal communication skills and would be a good addition to the company.

Evaluate the human resource division structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth with emphasis on opportunities (where possible) for individuals.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, traveling and expense policies, payroll and benefits information, and company expectations.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind lower than industry average turnover rates.

Train management on employment standards and regulations - culturally, coaching, one-on-one basis conversations.

Advocate the adoption of a culture where employees opinions and recommendations are correctly presented and heard to promote synergy, empowerment and a multicultural workforce.

Oversee maintenance of statistical records and metrics, using data to create reports for submission to upper level management and the executive team.

Human Resources Manager, OpenSymmetry LLC March 2008- January 2011

Key Results:

Supported entire back office while the business grew taking on roles such as client invoicing, contractor payables, accounts receivables, office management and marketing.

Introduced companys first formal performance review program.

Initiated partnering with management to develop internal communications and promote organizational, personnel and employee developmental programs.

Created employee committees for corporate programs including corporate wellness, mentorship and performance management.

Recruited college graduates for entry-level positions in consulting management and technical areas.

Work with the executive team in investigating, resolving and documenting employee relations and grievance issues.

Collaborate with directors and executives to develop job descriptions which included job responsibilities, behavior and technical competencies for a career progression development plan.

Performed due diligence for integration process of employees of companies sought to be acquired.

Prepared and maintained operational policy, procedure, and compliance manuals.

Created and maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends; recommend benefit programs to management; direct the processing of benefit claims; obtain and evaluate benefit contract bids; and conducting educational webinars on benefit programs.

Professional Experience (continued)

Compensation Technologies / The Alexander Group Inc.

Scottsdale, AZ

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