Eric Tompkins

Email: abqes3@r.postjobfree.com

Address: ***** ******** ***

City: Palmdale

State: CA

Zip: 93552

Country: USA

Phone: 661-***-****

Skill Level: Management

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Eric Tompkins Project Manager 38031 Clermont Ave

Palmdale, CA 93552

661-***-****

abqes3@r.postjobfree.com

RECOMMENDATIONS

Eric is highly skilled at bridging communications between the lay persons performing the job and the technology representatives writing code to meet the project needs. Eric is comfortable communicating with any audience whether it be training 20+ associates or presenting a project proposal to Sr. Executive staff.

Tamara Samaha, AVP Bank of America (Process Owner)

Eric is an intelligent and hard working individual and is always eager to take up new challenges and completing them efficiently within the given time frame. He is also a person who can lead a group of individuals not only by example, but with persistence and motivation. Eric is an expert in reports generation as well as documentation of project objectives and timelines.

John La, AVP Bank of America(Supervisor)

AREAS OF EXPERTISE

Workflow Process Research and Evaluation Risk Management

Process Design and Improvement Project Planning & Execution

Team-Oriented Collaborative Environments Cost Control & Management

Resource Scheduling Regulatory Compliance (State & Federal)

AGILE, WBS, Critical Path & CTQ Technical Document Authoring

Metrics Collection and Data Analysis (BI) Organization & Time Management Skills

PROFESSIONAL EXPERIENCE MAJOR PROJECT HISTORY

Bank of America Legacy Asset Servicing Mar 2011 to Oct 2012

Operations Project Manager

Escalations Reporting Tool

A workflow application developed to intake time sensitive research requests, track and report on employee performance and productivity; and provide a measurable workflow process.

Outcomes: reduced cycle time, improved reporting capabilities, increased productivity and performance, integrated team functions, automation of assignments

PDF Quality Control Reporting

A workflow application developed to intake time sensitive Quality Control review requests, track and report on employee performance and productivity; and provide a measurable workflow process.

Outcomes: provided executive management with detailed performance and productivity reporting, cycle time reduction, inventory reduction, increased team capacity, provided customer visibility into the process.

iDesign Web Solutions 2005 to Current

Project Manager (Web-Based Initiatives)

AQUAAudit Database/Application

A web-based workflow water auditing application to intake information about water consumption devices and volumes by water auditors, resulting in customer information reports to water agencies throughout California.

Outcomes: Reduced data entry cycle time, improved tracking of data for water agencies, Californias first comprehensive consumer water usage database.

AQUASave Inc. Website & CRM Database

Medi-Cal Help Website

RAND Corporation Feb 2007 to Jun 2008

Project Manager, Facilities Services (DOD Secret Level Clearance)

Web-Based Facilities Scheduling System

Implementation of a comprehensive resource scheduling application, designed to provide end-users with a single point of contact, improve data collection and analysis, and eliminate duplicate processes.

Outcomes: Integration with existing facilities management systems and services, streamlined reservation process, automated employee tasking assignments

University of California, Riverside Extension Mar 2006 to Feb 2007

Assistant Director/Project Manager

WebPay.ucr.edu

Web-based non-academic schedule, payment and registration management system for University Extension, to provide online payment options for conferences and events.

Outcomes: Provided attendees additional registration method, created additional revenue stream for department, ability to provide detailed registration reports

University of the Pacific Jan 2002 to Jun 2006

Director

Ad Astra Information Systems Astra Schedule

A resource and facility application (Oracle) implemented to centralize campus scheduling for academic and non-academic classes, programs and events.

Outcomes: Eliminated paper-based scheduling, streamlined scheduling process, integration of ancillary services (media, catering, facilities), created robust facility usage reporting environment.

Annual Convocation & Commencement

California State University, San Bernardino Mar 2000 to Dec 2001

RegWeb Conference Registration & Management Systems

University of California, Riverside Extension Mar 1996 to Mar 2000

Conference Services Manager

EDUCATION & CERTIFICATIONS

Certified Project Manager

AGILE Project Management Strategy & Analysis Certified SCRUM Master

PMI Project Management Professional (In Progress) PMP

University of the Pacific

Political Science, 2002 - 2005

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