Ralph Forgacs

Email: abqerl@r.postjobfree.com

Address: ** ******* *****

City: Port Jervis

State: NY

Zip: 12771

Country: USA

Phone: 845-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ralph Forgacs

Telecommunications Industry Veteran

PROJECT MANAGEMENT PROFESSIONAL

Self-driven, results focused professional offering exceptional experience planning and executing major projects critical to bottom line revenue growth to remain relevant and thrive against fluctuating market and industry conditions.

SKILLS, ABILITIES & ACHIEVEMENTS MATRIX VALUE OFFERED

Core Competencies / Strengths at a Glance:

STRATEGIC PLANNING RESOURCE MANAGEMENT STAFF DEVELOPMENT TEAM BUILDING BUDGETING QUALITY ASSURANCE

IT CHANGE CONTROL MANAGEMENT CALL CENTER OPERATIONS E-COMMERCE DESIGN COST REDUCTION TROUBLESHOOTING

CAREER TRACK & PERFORMANCE DRIVING FORCES

PROJECT MANAGER BUSINESS ANALYST 2011 - 2012

COLOREDGE, INC. New York, NY

Purpose and Scope: Planned and performed a variety of IT system upgrades to improve business capabilities in a manufacturing environment. Assigned and directed project teams, gathered information, and collaborated with project stakeholders to ensure deliverables met or exceeded expectations. Maintained quality and ensured initiatives completed on time and at or under budget.

Organizational Impact Contributions:

Successfully planned and directed high-profile, high-value implementations:

Upgraded and installed Virtual Ticket manufacturing application to maintain the competitive edge.

Installed and configured Dynamic Customer Relations Manager application, and developed supporting CRM training materials.

Assisted with upgrading Navision financial accounting program.

Administered and maintained an e-commerce application to full client satisfaction.

PROJECT MANAGER 2006 - 2009

AVAYA Baskin Ridge, NJ

Purpose and Scope: Managed communication systems and application implementations. Consistently achieved desired outcomes. Built and maintained strong client satisfaction with client decision makers throughout course of projects valued up to $1M+, and closely monitored events to resolve issues and to improve overall project execution. Di

Organizational Impact Contributions:

Established and managed project budgets, and managed concurrent projects, ensuring activities aligned to customer requirements.

Interfaced with accounting team from initial project planning. Managed risk, oversaw revenue reporting, and took a proactive role in identifying and resolving issues.

Assigned as dedicated PM for the Comcast account between 2007 and 2009. Drove planning and execution of a major project converting the Houston`s entire system to the Avaya platform and encompassing 13 separate projects that generated $1.2M in sales volume.

Assigned to a quarter of a million dollar in-progress project for Pixar in midstream. Assisted teams in upgrading hardware and software, and utilized negotiating and organizational skills to resolve major issues quickly and efficiently, thus maintaining cutover schedule and ensuring top client satisfaction.

Ralph Forgacs

PROJECT MANAGER, WEB DEVELOPMENT GROUP 2001 - 2005

VERIZON White Plains, NY

Purpose and Scope: Effectively managed a wed development team supporting local and access systems. Oversaw, guided, and supervised up to 1 developers, testers, and technical writers. Marshaled resources, build and maintained relationships with key departmental managers and staff, and collaborated with stakeholders in defining needs and formulating appropriate solutions.

Organizational Impact Contributions:

Developed and implemented financial tracking files to increase ability to accurately track weekly client expenditures for annual budgeting of up to $3M. As a result, identified client overcharges and collected $100K in owned revenues.

Achieved a $500K cost savings by analyzing actual vs. allocated hours.

Delivered 2 major web application development projects completed on time and at budget.

PROGRAM OFFICE MANAGER, HR & FINANCE IS 1996 - 2001

BELL ATLANTIC New York, NY

Purpose and Scope: Planned and managed IT and organizational projects assigned by the VP of HR and Finance, with focus on organizational improvements, labor allocations, and risk management.

Organizational Impact Contributions:

Directed major project relocating 180+ unionized employees to locations in MA, MD, NY, and VA. Collaborated with engineers, union reps, and other key players to identify and mitigate risk. Maintained total transparency, and ensured that data and voice communications functioned at 100% for all locations upon opening day.

Coordinated efforts successfully reassigning 300+ employees during a labor dispute to maintain workflow and meet operational goals.

Previous positions include:

LAN Administrator - Bell Atlantic System Quality Assurance Tester - NYNEX

LEARNING CREDENTIALS

MASTER OF SCIENCE - COMPUTER SCIENCE INFORMATION SYSTEMS

Marist College, Poughkeepsie, NY

BACHELOR OF SCIENCE 3.7 GPA

Queens College, Flushing, NY

CERTIFICATES & LICENSES

Master Certificate in Project Management - George Washington University

ORGANIZATIONS & ASSOCIATIONS

Project Management Institute (PMI)

Avaya Project Management Associate (APMA)

BakosGroup.com/resumes/rforgacs.pdf

REFERENCES AND FURTHER DATA PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST

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