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Human Resources Manager

Location:
Canton, MA
Posted:
January 16, 2013

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Resume:

Hillary Wynn

Email: abqerk@r.postjobfree.com

Address: **** ********** ******

City: Canton

State: MA

Zip: 02021

Country: USA

Phone: 214-***-****

Skill Level: Director

Salary Range: $90,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

HILLARY B. WYNN

Successful Leader, Passionate Professional and Results Driven Manager with strategic vision and strong commitment to Excellence.

Phone: 214-***-**** e-mail:abqerk@r.postjobfree.com 1657 Washington Street, Canton MA 02021

SENIOR HUMAN RESOURCE PROFESSIONAL

Highly motivated and experienced Human Resource Professional looking to expand on knowledge of providing innovative and -best practice- solutions. Comprehensive understanding of employee relations and staffing/recruiting activities. Championed diversity in all practices. Regarded for the ability to drive processes and motivate cross-functional teams. Work well under pressure to manage and meet multiple project deadlines. An articulate presenter and proven trainer; develop, implement, and facilitate curriculum. Experienced change management facilitator. Demonstrated desire to tackle tough challenges in both strategic and hands-on fashion.

AREAS OF EXPERTISE

Strategic Planning

Change Management

Budget Management

Succession Planning

Creative Problem Solving

Problem Resolution

Training and Development

Employee Relations

Organizational Development

Presentations & Reports

Talent Management

Leadership Development

PROFESSIONAL EXPERIENCE

STARWOOD HOTEL & RESORTS-WESTIN GALLERIA DALLAS, Dallas, TX 2002-2010

Human Resources Director, Six Sigma Green Belt (2005-2010)

Organized and directed activities that included recruitment, talent review, hiring, performance management, compensation programs, organization development and restructuring, 360 degree feedback, employee development and management trainee programs, employee motivation, communication, monthly newsletter, training and administration of benefit program (health, life, STD/LTD, COBRA and FMLA).

Achieved Starwood`s North American 2009 Westin Hotel of the Year award, by having consistent above average guest satisfaction scores, high employee satisfaction scores and lodging excellence.

Executed initiatives that resulted in 98% Employee Engagement Index and 97% Supervisory Effectiveness Index.

Served as an Executive Committee member, which involved mentoring, coaching, communicating, influencing and partnering with senior leaders and operations teams.

Investigated and resolved employee related issues to determine cause and implement preventive measures. Provided counsel and guidance to managers and employees relating to policies and disciplinary processes.

Six Sigma Green Belt - Created and implemented solutions and strategies to improve organizational effectiveness. Accomplishing 100% of Six Sigma Financial Targets.

Certified Area Trainer for the transformation and building of the new brand culture, on-boarding, orientation, employee/management development and various human resources related topics.

Achieved workers compensation, BE Safe (safety program and committee) and BE Well (life style and health program) goals.

Developed and facilitated team building exercises at employee, supervisor, manager, department head and senior level.

Coordinated manager functions/outings, all employee and family functions/outings, fund raisers and community service opportunities.

Managed dashboard for tracking Region`s Interns, Externs and Management and Employees Trainees.

Ensured consistent adherence of all company policies and procedures and with federal, state and local laws and regulations.

Key contributor to advancement and roll-out of the reinvention of the Westin Brand Culture. Transformed the employee cafe to create an experience for each employee, this cafe is showcased in the Company`s employee handbook as a truly -on-brand- experience.

STARWOOD HOTEL & RESORTS - SHERATON FRAMINGHAM HOTEL, Boston, MA

Human Resources Director (2002-2005)

Accomplished professional recruited to direct the activities for the Human Resources operation in conjunction with recruiting, hiring, and performance management for hourly and salary employees, benefits administration, workers compensation, FMLA, HIPPA & LOA. Organized and incorporated Talent Review program, 360 degree feedback, BE Safe program, Be Well program, employee development program, and management trainee program. Processed and managed systems to coordinate and utilize personnel resources across all operations.

Achieved Hotel of the Year for New England in 2004.

Orchestrated initiatives that resulted in 96% Employee Engagement Index and 98% Supervisory Effectiveness Index.

Oversaw and executed compensation programs to ensure compliance and competitive salaries.

THE PARK HOTEL (4 Star 4 Diamond Preferred Hotel), Charlotte, NC 2000-2002

Human Resources Director

Engaging professional charged with directing day-to-day Human Resource and Payroll functions for The Park Hotel, Courtyard by Marriott and Staybridge by Holiday Inn.

Developed employee handbook and HR related forms and implemented corporate Human Resources strategies and programs.

Devised and incorporated management and employee training programs, performance management programs (hourly and salaried).

Facilitated the pre-opening of The Ballantyne Resort.

ADDITIONAL PROFESSIONAL EXPERIENCE

Human Resources Director, HOLIDAY INN HOTEL & SUITES, Orlando, FL and HOLIDAY INN COCOA BEACH, Cocoa Beach, FL (1999 - 2000)

Human Resources Director, LORRO INC. (ISO 9000), Detroit, MI (1998)

Corporate Human Resources Manager, FRANKS NURSERY & CRAFT, Detroit, MI (1996 - 1998)

Provided guidance to Area HR Managers and Store Managers. Managed 60,000 employee files for all states.

Human Resources Director, ADAMS MARK, Clearwater Beach, FL (1994 - 1996)

MILTARY EXPERIENCE

US Army, Medical Specialist

Trained Medical Specialist with primary responsibility to improve the overall quality of life for Soldiers and their families during emergency and non-emergency medical situations. Worked in a hospital in the labor and delivery ward, a sick call clinic and numerous field exercises. Was stationed in Germany and California. Honored with Achievement Medals, Good Conduct Medal, Overseas Service Ribbon and Service Ribbon.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor of Science, Human Resources Management, University of Central Florida, Orlando, FL

Certification in Human Resources Management, Rollins College, Orlando FL

Six Sigma Certification

TECHNICAL SKILLS

Microsoft Office Word, Microsoft Excel, Publisher, Taleo, PeopleSoft, Timesaver, Kronos, SAP and ADP



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