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Quality Manager

Location:
Collierville, TN
Posted:
January 16, 2013

Contact this candidate

Resume:

arlo sims

Email: abqeqq@r.postjobfree.com

Address: ***** ******* **

City: collierville

State: TN

Zip: 38017

Country: USA

Phone: 901-***-****

Skill Level: Director

Salary Range: $225,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

ARLO SIMS

Collierville, TN / Cell 901-***-**** / Email: abqeqq@r.postjobfree.com/ Linked IN (Arlo Sims)

Summary

16 years of experience within Automotive, Medical Device & Consumer Goods businesses. Global, Multisite responsibility for Product Development, Supply Chain/Sourcing, Manufacturing, Quality & Engineering. My most recent and current experience includes leading several Global Operations, Supply Chain, Engineering and Quality functions for Franke and or Smith & Nephew . Trained by Toyota and well versed in all aspects of implementing the Toyota Production System. In addition, I ran operations and performed M & A (Mergers & Acquisitions) throughout various BRIC (Brazil, Russia, India & China) and other international countries. I have lived and worked oversees on an Expat assignment in Switzerland.

Smith & Nephew (Advance Surgical Device Division)

Experience 2012 - Present

Vice President of Operations- Operational oversight for 7 N. American production plants & Quality Control Group Direct reports = 7 plant managers; 2 Procurement managers, 1 quality director, 2 maintenance managers & over 1600 team members & salaried staff.

* P & L and KPI operational responsibility for 7 manufacturing facilities.

* Within first several months improved every single (SQDCMI) metrics exponentially.

* Reclaimed 35% white space to allow a multitude of vertical integration processes through basic lean principles.

* Improved productivity by 20% by increasing man to machine ratios with improved lay outs & one-piece-flow.

* Developed quality systems that had higher focus on DFM, error proofing, PFMEA, control plans & best practice sharing.

* Installed visual management through CIC (Continuous Improvement Centers) status monitors & operator assist systems.

* Coached and mentored many of my direct & in direct employees through daily management walks & weekly communications.

* 12 highly successful financial months ($29M + Variances to budget) by driving strict accountability and measurable KPI`s within our team. As well as improved VAVE (Value Add/Value Eng) & COGS (Cost of Goods Sold) reduction activities.

* Able to improve quality scrap, first pass yield & field complaints while reducing indirect quality HC by 20% through installing Build-In-Station quality, weekly and monthly top 3 quality circle meetings & practical problem solving.

Franke Kitchen Systems

2009 - 2012

Director Overseas Operations- Operational oversight for plants in South Africa, China, India, USA, Canada and Brazil.

Direct reports = 7 plant managers; In direct reports = over 800 team members (Oversea expat assignment to Switzerland)

* Overseeing 25% (15.9M to 11.9) warranty reduction activities for entire organization.

* Developing in-house hand fabrication operations for the China facility.

* Lead business study to introduce new low end brand and operations for China market.

* Lead due diligence activities for potential acquisitions in Turkey, Brazil, Paraguay and China.

* Improved shipping service levels at the South Africa plants by 45% and warranty improvements by 30%.

* Massive head count and productivity improvements implemented at majority of my plants to help compensate for lower than budgeted sales and material increases, through cross training, process kaizens and cost management.

* Improved flexibility of my India operations to allow our other business units to utilize and share our facility.

* Greatly standardized and improved over all 5s and safety cultural attitude of all my facilities.

* Responsible for all financial and operational KPI`s and P&L (Profit & Loss).

* Developed global warranty & quality systems for the division to help improve financial performance.

Director/ Operations/ Logistics/ Quality & Engineering - Ruston, LA (USA) & Falkirk, Scotland. Direct responsibility for plant operations, logistics, quality, engineering & Lean.

* Completely changed culture and productivity within first 6 months on the job at both locations.

* Reduced scrap from 5 to 2.6% which equated to $350k savings.

* Increased productivity 45% by implementation of various lean initiatives and operator support mechanisms.

* Improved on-time delivery from 84 to 96% by better managing back orders and improving demand forecasting.

* Improved shipping accuracy to 98% by installing KPI systems, fixed position scanners, & layered process auditing.

* Implemented worker incentive program which help further improve SQDCM (safety, Quality, Delivery, Cost, Morale)

* Developed proper -team environment- strategy, which increased productivity, quality and 5S targets.

* Reduced field returns by greater than 30% by implementing a basic data collection and root cause awareness charts, this along with improved -closed loop system- with customer relations to better understand consumer concerns.

* Improved safety ratings to zero recordable incidents and zero lost time by developing an improved safety awareness strategy, by way of -single point lessons-, safety committees, and 24 hour quick reaction task force.

* Reduced down time by 60%, by developing an improved TPM (Total Preventative Maintenance) software system, daily communication & accountability strategies and management walks (look and go see) activities.

BHM Technology

2007-2009

Director/ Engineering/ Manufacturing/ Quality & Managing Director of Brown Corp Europe

Responsible for 5 manufacturing facilities (stamping, welding, & assembly operations)

Previously responsible for the engineering divisions -Seats, Body-in-White, FEA, Design & Instrument Panels.

* Responsible for weekly & monthly metrics SQDCM (Safety, Quality, Delivery, Cost & Moral).

* Developed quality gate launch process that resulted in $6.5M savings in labor, capital, tooling, and quality.

* Developed standardized pricing template that helped realize a 15% EBIDA profit margin.

* Instituted Inventory reduction process - 31% reduction ($29M/mo to $20M/mo in five months).

* Lead multiple lean initiatives that resulted in improved throughput, reduced floor space & less labor hours.

* Launched five models without adding additional employees resulting in 135 employees saving.

* Set up and established joint venture overseas operations in Hungary (worked on Poland as well).

* Quality - decreased destruct tests - $1.5M savings, reduced internal and external sorting/inspection - $2M savings, decreased PPMs - 10%, ISO certifications/TS audits to 100%.

Hyundai Motor America

2006 - 2007

Manager/ Field Service Engineering

* Managed and develop a group of Field Service Engineers (18) that provided product and technical support to Hyundai retailers and conducted on site product problem investigations.

* Developed a weekly national field report out process that resulted in quicker quality field fixes, which helped improve customer satisfaction scores by 20%.

* Managed same group of Field Engineers that spearheaded a Buy Back prevention program with our Dealer network (saving the organization over $10M from $5M the previous year).

* Conducted dealer visits as required to analyze and monitor the implementation of recommended technical procedures and their effectiveness; implemented changes to Hyundai service recommendations if needed.

Daimler Chrysler AG

2003 - 2006

Area Manager Production/ Lean Implementation Manager

*Town & Country Mini-van Awarded J.D Power Best in Class Initial Quality & Achieved 2006 Harbour Reports #1 Assembly Plant in N. America.

* Managed final assembly, reprocess, and certification lines.

* Lead activities to reduce overall plant Engineering Hours per Vehicle through process optimization.

* Lead brown field lean manufacturing turnaround plan; included small lot, kanban (material flow) and DFM.

* Implemented Toyota style production and management principles.

* Set up the Team Leader process and selection criteria.

* Launch Manager Production/ Lean Advisor

* *Belvider Plant won the EHPV for 2007 Harbour Reports (most efficient assembly plant)

* Managed 3 major model launches (Caliber, Compass, & Patriot).

* Lead new supplier quality J.I.T (Just In Time) modularization strategy for Daimler Chrysler.

* Instituted Team Structure, Team Member Rotation, Team Practical Problem Solving, Total Preventive Maintenance along with an Hourly / Management Communications System, resulting in 25% improvement in productivity, 50% reduction in inventory, 10% reduction in scrap and a 20% reduction in absenteeism.

* Responsible for complete buy-off for entire production plants` process & lay-out flow.

* Lead team through Toyota style digital assembly process (help to reduce launch lead times by 10 months).

Corporate Quality Launch Coordinator

*New models included Durango, Cherokee, Caravan and Town & Country.

* Managed overall manufacturing quality control plan and implemented QV (quality validation) stations.

* Helped to establish early warranty projection process by developing a 10x10 durability testing procedure.

* Coached purchasing in Toyota style supplier selection & quality control process.

* Developed and ran Toyota style early design for manufacturing strategy (DFM) meetings.

* Coached Daimler Chrysler`s supplier management on -common part/ off the shelf- sharing strategy.

* This group is responsible for developing DCX supplier base by teaching them the philosophies of the Toyota Production System.

Toyota Motor Manufacturing Indiana

1996 - 2003

Lead Body Quality Launch Manager

*New Model Launch Lead (Sienna `01-`03 Body & Exterior, Sequoia `00-`01, *Tundra `97-`00)Tundra Truck Awarded J.D Power Best in Class Initial Quality.

Product Development Activity

* Lead Investigation of Cross Functional Issues between Design, Supplier & Manufacturing.

* Developed Complete Vehicle Inspection Standards (C.V.I.S).

* Developed Body Weld & Stamping Inspection Standards for all New Model Launches.

* Conducted Product Design Reviews to Find/Resolve Vehicle Development Quality Issues.

* Lead Warranty & Ergonomic Issue Resolution (Pre Vehicle Development Phase).

Supplier Development

* Coordinated Supplier Selections process with Design & Purchasing.

* Developed Toyota Quality Standards for Body Weld & Stamping Suppliers.

* Instructed Suppliers on P.P.M (Problems Per Million) Reduction Activity.

* Responsible for Body Shop Supplier Quality Assurance & Remediation.

Manufacturing Launch Support

* Conducted Process Reviews to Find/Resolve New Model Launch Quality Issues.

* Developed Body & Stamping Quality Control Plans.

* Supervised Tooling Development, Body Accuracy & Productivity.

* Approved Body Shop Equipment Lay Outs & Material Flow Packaging.

* Lead for J.D Powers related Water Leak, Wind Noise, Squeak & Rattle Resolution.

Mass Production Support

* Lead Investigation of Mass Production Cross Functional Issues.

* Conducted Process Reviews to Find/Resolve Mass Production Quality Issues.

* Developed Weld & Stamping Quality Investigation Control Procedures.

* Responsible for Supplier Related Mass Production Issue Resolution.

* Advised Weld & Die Equipment P.M, and System Development.

* Lead for JD Power/Field Feedback Improvement Activities.

Education 2004-2006 Walsh Business College Troy, MI.

MSM., Masters Business Management.

1991-1996 Ferris State University Big Rapids, MI.

B.S., Product Design Engineering.

A.S., Technical Drafting & Tool Design.

Other Activities

Green Belt & Shainin Red -X- Practical Problem Solving Certifications.

Delta Chi Fraternity Member.



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