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Sales Customer Service

Location:
Preston, CT
Posted:
January 10, 2013

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Resume:

Harold Davison

Email: abqeo4@r.postjobfree.com

Address: * ********* **

City: Preston

State: CT

Zip: 06365

Country: USA

Phone: 860-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Harold A. Davison

9 Doolittle Road Preston, CT 06365

Home 860-***-**** Cell 860-***-**** abqeo4@r.postjobfree.com

Employment Objective A position in sales to support and build my ability to become a valuable team asset with your company to support you making more money, using my previous experience of sales and knowledge obtained in 20 years service in the U.S. Navy as a technician, supervisor and manager.

Summary of qualifications 3 years plus experience in selling, installing and servicing all manufacturers of wood, gas and pellet stoves. A system expert of all major brands sold. Personally involved with over 200 installations and the yearly servicing of over 500 pellet stoves. Over 5 years experience involving managing sales, purchasing and servicing hearth products, including wood, gas and pellet stoves, their associated chimney and venting components at the largest hearth retailer in the US, Preston Trading Post, Preston CT. A team member at DDL OMNI Engineering in Waterford CT. Worked with various electronic systems onboard submarines, sonar BQH-9 and Radio/ESM BLQ-10 suite install on USS SEAWOLF. DDL OMNI supported SHIPALTS and TEMPALTS for deploying front line units. Goal oriented, a master at resolving difficult scheduling and/or logistic issues. 20 years service in the U.S. Navy submarine force. Sonar supervisor qualified in anti-submarine tactics, tactical oceanography, sonar system operations and employment. Navy instructor with effective communications, and usage of smart board technology. Computer proficient in Microsoft Word, Power Point and Excel.

Professional experience

Cedar Mountain Stoves, Newington CT 2009-2012

Preston Trading Post 2005-2009

DDL OMNI Engineering 2004-2005

United States Navy, Submarine Sonar Technician 1984-2004

Experience/Supervision/Management: As sales representative, involved with over 2 million dollars sales annually. A subject matter expert in wood and direct vent gas stove operation, catalytic, non-catalytic and all direct vent configurations. Responsible for purchasing, selling and servicing all products sold. Division Officer, managed a staff of 54 instructors with over 250 students daily, over 500 annually. Supervised 13 courses, from Sonar Apprentice to Sonar LCPO including equipment maintenance, operations and employment. Chaired a workgroup for the design, installation and employment of two Sonar trainers in Groton, CT. Acting as liaison for the Navy and outside organizations, fostered a cooperative environment, helped provide sound input for the best possible training for future sonarmen.

Harold A. Davison

9 Doolittle Road, Preston, CT 06365

Home 860-***-**** Cell 860-***-**** abqeo4@r.postjobfree.com

Instruction: Certified Navy Instructor, teaching senior and junior personnel. Subject matter expert in areas of acoustic intelligence, Naval anti-submarine warfare tactics, tactical oceanography. Personally assessed prospective Leading Chief Petty Officers, Leading Petty Officers Sonar Supervisory skills and equipment tactical employment. Areas of competence analyzed: Tactical performance, usage of ocean environment, watch section employment and leadership, optimal usage of available sensor information. Wrote, administered, scored and analyzed various Sonar exams.

Technical: Go to person for customer service, provided extensive troubleshooting principles and operational guidance to retail customers using easy to understand language in person or via phone conversation for wood, pellet and gas stove products. Outstanding electronics knowledge and planning ability were keys to being designated team leader at SSEP, Groton CT. Lead Technician depended on for recognizing correct system operation for all installed sonar systems. Led all diagnostic and troubleshooting to isolate and repair electronic and electromechanical systems. Experienced using schematics, tech manuals, oscilloscopes, multi-meters, built-in test equipment and other test equipment to troubleshoot down to component level and effect repairs. Awarded Navy Achievement Medal for troubleshooting, designing a testing procedure, implementing repairs to recorder Circuit Card Assembly when replacements were not available through supply. This testing procedure implementation resulted in savings of more than $25000 annually for the Navy.

Education and Training Earned GED from BOCEs tech school, West Hampton, NY. US Navy Training Schools: Over 3000 hours in basic and advanced electronics, safety and supervision. Fundamentals of TQL/TQM. Leadership Management Education and Training. Alcohol and Drug Awareness. Sexual Harassment.

Additional Qualifications

Awards: 1 Navy Commendation, 5 Navy Achievement Medals awarded for Technical and Leadership Expertise.



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