Management System

Josef Al-Chacar

Email: abqemi@r.postjobfree.com

Address: **** **** ****** ***. *** 2903

City: Norfolk

State: VA

Zip: 23505

Country: USA

Phone: 336-***-****

Skill Level: Experienced

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Josef Al-Chacar

8600 Glen Myrtle Ave, Norfolk, VA

Phone: 336-***-****

Email: abqemi@r.postjobfree.com

Summary:

Performed expert level organizational and system maintenance on over 20 Servers, 84 switches, 1200 workstations, two routers, and 5500 end users.

Technical Qualifications:

5 years total experience with Information Systems, Network Security, Information and Personnel Management.

Outstanding Communication Skills served as a front desk and trouble call supervisor.

Seasoned Systems Administrator familiar with MS Windows 2003 Server, Windows XP OS, MS ISA server, Alcatel Switches, and Cisco Routers.

Extensive experience with Active Directory, Domain Name System, Windows Internet Naming Service, and Microsoft Exchange.

Experience with TCP, IP and IP routing, LAN, WAN, bridges and switches, OSI model, CAT5e, and fiber optic technology.

Extensive knowledge of 24-7 implementation and management of information technology support operations to include help desk, Call-in support and work priority management, and the use of Remedy.

Extensive supervisor and management position experience.

Microsoft Certified Professional

Windows XP MS 270

Security Plus

Professional Experience:

United States Navy (2007 2013)

System Administrator USS Harry S Truman (2009 -2013)

Responsibilities:

Administration of Windows 2000 and 2003 Servers

Provided design, implementation, administration and support of Windows 2003 Active Directory and Windows NT legacy domain.

Troubleshoot Windows 2003 server software issues and escalate accordingly.

Administer multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other Infrastructures. Updates, patching and software installations via group policies (GPO)

Monitoring and configuration of MS ISA Server 2004 and 2006.

Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion and meet SLA agreements and provide daily technical support and 24, 7 on-call support as well as weekend outage and miscellaneous tasks.

Managed systems configuration and maintenance, problem troubleshooting, system and network security with Cyber Trust, scripting applications and program management, network monitoring and performance tuning, planning and directing upgrades and testing operations to ensure optimum system functionality.

Managed systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality.

Managed the Help desk & Desktop Support team which supported Windows 2000, XP, Vista and Windows 7 along with the MS-Office including mail services.

Handles customer trouble tickets including basic and advanced issues with Workstations, HP printers, E-mail, and other account issues.

Training junior and senior sailors to enable them to perform simple or advanced levels of preventive maintenance, and troubleshooting of servers, switches, routers and workstations.

Additional Education and Certifications:

Navy Basic Training: November 2007 January 2008- Required for all sailors to complete, learning basics of Military discipline and shipboard life.

Apprentice Technical Training (ATT)- January - April 2008 Learned the basics of Electronics, Circuits, AC/DC electricity, and antennas

A school- A more job specific school providing in-depth training in Communication systems, Radar, reading schematics and the basic of problem isolation and troubleshooting.

Navy Enlisted Classification (NEC) 1678 September - December 2008: Information System Manager (ISM)- School based on A plus teaching the basics of Windows/Unix Servers and Workstations, Cisco switches and routers, the fundamentals of networking, computer hardware and software, and troubleshooting skills.

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