Customer Service Sales

Hello,

I would like to express my interest in an entry-level position with OpenNet and have attached my resume for your review. I have been working while going to college and graduated in May 2010 with a 3.30 GPA. I have a BA degree in Business Management with a concentration in Supply Chain management. I am 28, a non-smoker and I am a hard worker and very eager to learn. As you can see from my employment jobs, I am a self starter and have been inventive in the ways I have earned money to put myself through college. I have worked as a restaurant server for the past several years because it offered me the most flexibility in my working hours and enabled me to schedule my hours around my classes. I do have four years experience with a shipping company. I started driving a fork-lift, moved to filling orders and doing QA on pulled orders, moved to office administration and then to a sales and customer service position.

Please review the enclosed resume and references and consider my application. I am eager to begin a career and will work very hard for your organization. I hope you will give me a chance to prove myself.

Thank you for your consideration.

Matthew Clements

Matthew F. Clements

120 Chandler Way l Fayetteville, Ga. 30215 l Phone: 770-***-**** l **************@*******.******** professional, specializing in excellent customer service, seeking to further define sales and service credentials through a career that leverages skills in professional sales, customer service, relationship building, and business excellence. Results-driven entrepreneur and sales professional with well-rounded experience in customer service, sales, logistics, business development, quality assurance, and client relationship management. Enthusiastic and self-motivated leader with demonstrated ability to adapt to dynamic environments, meet challenging sales quotas, and perform with high regards for professional relationship development.

Education

georgia state university/CLAYTON sTATE uNIVERISTY

BA Business Management 5/2010Major: Business Management GPA: 3.33

Selected Accomplishments: Demonstrated effective time-management by maintaining academic excellence GPA while employed and enrolled as a full-time student; Earned the HOPE Scholarship.

Professional Experience

Service by air – Atlanta, GA (30 hours per week)

Reliable and cost-effective freight shipping solutions for cargo transportation and transport logistics services worldwide

Sales & Service Representative, 8/2002 to 2/2005

Generated new sales and provided customer service to existing accounts for the company’s sales division. Managed complex logistics and supervised quality assurance.

Selected Accomplishments:Vested career began as a fork-lifter working my way up the ranks to become a top-performing sales and customer service representative. Acknowledged by management for consistently making insightful recommendations that improve logistics and/or processes to positively impact the bottom line. Recognized for demonstrating commitment to excellent customer service.

CMC Investment homes– Atlanta, GA

Custom Homes; Remodeling

Materials, Delivery & Logistics Attendant, 3/2005 to Present (Part time/seasonal as needed)

Process and assemble new orders to ensure timely and accurate deliveries, maintain positive customer experience, and participated in daily construction activities as needed.

Selected Accomplishments:Recognized by management for excelling in a leadership role and providing excellent customer service. Praised for being a well-rounded, hardworking employee always willing to go above and beyond the normal job duties!Maintain complex logistics to ensure just-in-time deliveries. Excelled in my position while positively maintaining my status as a full-time college student.

partner’s pizza– Fayetteville, GA (current)

Restaurant

Server, 3/2006 to Present

Create a positive customer experience by serving the restaurant’s clientele. Maintained inventory levels and cash balances.

Selected Accomplishments:Contributed to the success of monthly sales goals by establishing and retaining a loyal customer base.Met and exceeded sales goals for increasing food and alcohol sales quotas and new customer acquisition.

Technology

Software:

Highly proficient in Office (Word, Access, Excel, PowerPoint);

Hobbies and Interests:

Avid Braves fan; Started Andruw’s Brew Crew Braves player club, which has been featured on news sportscasts and in sports magazines; 22 years of soccer, including 2 years of college ball on scholarship, 9 years at Classic One level and 4 years on the Georgia Olympic Development State and Region Teams. Hold the Georgia State High School record for most goals scored in a season and career goals. Love to fish!

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