Manager Customer Service
Resume:
eric emerson
Email: *********@********.***
Address: **** * **** *. ********
City: Enid
State: OK
Zip: 73703
Country: USA
Phone: 580-***-****
Skill Level: Experienced
Salary Range: $35,000
Primary Skills/Experience:
See Resume
Educational Background:
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Job History / Details:
ERIC EMERSON
1222 W Owen K. Garriott Rd.
Enid, OK 73703
Work: 580-***-****
****.*********@*****.***
OBJECTIVE A proven manager with in depth background and achievements in organizing, staffing, operations, and professional development seeking a position as an administrative assistant.
SUMMARY OF QUALIFICATIONS * Computer training in MS office 2010 to include word excel and access database.
* Member of Honor Society through Northern Oklahoma College with 3.93 GPA.
* Over twenty tears of military service with fifteen years in leadership positions.
* 7 years of civilian management experience in a restaurant setting.
* Current educations with long history of demonstrated work experience.
* Honest and reliable worker committed to excellence and customer service.
* Promoted five times and recognized on 27 separate occasions for leadership, technical knowledge, service, professionalism, and outstanding mission accomplishments.
ACCOUNTING Provided accurate cash control, as well as daily and weekly close of business accounting and expense reports at food service establishment.
HUMAN RESOURCES Selected by supervisors to handle payroll for up to four local national interpreters in Afghanistan due to self taught understanding of the Pashto Language. Assigned as supervisor for small unit during combat operations. Managed staffing requirements, and payroll for restaurant.
LOGISTICAL SUPPORT Performed inventory and resupply orders for restaurant. Accurately tracked inventory items at food processing facility to ensure all ingredients were accounted for. Promoted to Blend Technician after only 3 months of employment.
PLANNING AND OPERATIONS Assigned as operations supervisor for an infantry company consisting of 75 personnel. Assisted in planning, by assessing and communicating logical needs of subordinate units. Ensured operation of food service establishment through staffing, accounting, and logistical skills. Selected by District Manager to participate as a crew training member (A-team) to open new restaurant.
QUALITY CONTROL Ensured that food products are properly blended to company specifications including blend time, fat content, and ingredient amounts.
SECURITY OPERATIONS Responsible for maintaining security over sector of combat operation post. Assigned soldiers to specific locations, and ensured their understanding of duties. Patrolled area to ensure security. Proper handling of sensitive information.
EMPLOYMENT HISTORY * Blend Technician, Advance Food Co., Enid, OK, November 2008 - February 2011
* Certified Assistant Manager, Golden Corral Restaurant, Enid, OK, May 2002 - July 2007
* Section Leader, US Army (Oklahoma Army National Guard), Ponca City, OK, May 1996 - Present
EDUCATION
*2012 Graduate of Northern Oklahoma College with A.S. in Business Administration
* Continuing Education, Business administration (50), Northwestern Oklahoma State University Enid, OK, 2012
* Diploma, Basic Non Commissioned Officers Course, US Army, Camp Ashland, NE, 2009
* Diploma, Basic Non Commissioned Officers Course, US Army, Camp Ashland, NE, 2009
* Certificate, Combat Lifesaver Course (First Aid & CPR), US Army, Fort Bliss, TX, 2007
* Diploma, Primary leadership Development Course, US Army, Ashland, NE, 2004
* Certificate, Infantry Specialist course, US Marine Corps training center, Camp Pendleton, CA, 1992
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