Customer Service Sales Representative

Daniel Jaster

Email: abqdgw@r.postjobfree.com

Address: **** ********* **** *****

City: Grosse Ile

State: MI

Zip: 48138

Country: USA

Phone: 734-***-****

Skill Level: Management

Salary Range: > $250,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Daniel Jaster

9903 Hawthorne Glen Drive

Grosse Ile, MI 48138 mailto:abqdgw@r.postjobfree.com 734-***-**** / cell

WAREHOUSE MANAGER

Highly competitive,who is a self-starter, organized, disciplined, and goal oriented. Operations Management experience with timely delivery of material supporting with material flow optimization. Managed seventeen outside storage facilities with an access inventory problem with a value today of $550 million and reduced its level to value today of $200 million. This was done by wrapping my arms around an inventory control problem and working with purchasing computer systems with MRP. Material Requirement Planning (MRP) which optimizes material flow and manages inventory levels. OSO-9002 Quality Steering Team Member dedicated to improve customer service for both outbound and internal customer service. Team building and communication skills allow me to work with diverse backgrounds. Able to listen to problems to determine needs of customers with organizational skills to motivate, lead and inspire employees.

CORE COMPETENCIES

Analytical Problem Solving Effective Communication

Results Driven Communication Skills

Negotiation Skills Staff Motivation

Continuous Improvement Organization Skills

Team Building Customer Focused

Passion for the business Written, Oral and Interpersonal Skills

PROFESSIONAL BACKGROUND

National RV Detroit, Belleville, Mi. 4/2010-Present

A large RV dealership network maintains nine locations under different dealership name.

Sales Representative

Sell recreational vehicles from the largest inventory in the country. Customer service is not just a buzz word but a true experience along with the highest rated service department.

General RV, Brownstown, MI 1/2006-4/2010

The largest family owned RV Dealership in the nation; General RV is home to one the country largest selection of motor homes, fifth wheels and travel trailers, at the best prices in the country.

Sales Representative

Market tested cargo trailer manufacturers and developed business plans for improving price point Improved supplier delivery timing to customer

Ford Motor Company, Dearborn, MI 4/1980-2005

Service Parts Analyst, Ford Customer Service

Responsible for implementing Lean Manufacturing processes and resolving bottleneck issues

Collaborated with advance product engineers to ensure every necessary service related part released for new model introduction

Service Recall Analyst, Ford Customer Service

Resolved supplier, packager, PDC stocking and logistics issues and concerns

Forecast estimated amount of parts, components and packaging necessary for completion and timing of recall program estimated timing of launch and announcement date of recall programs Coordinated with engineering and supplier Monitored programs for part demands and successful completion of recall

Facilitated open issues or failed program

Superintendent, Ford Brownstown Redistribution Center

Responsible for managing daily distribution and warehouse operations with inventory levels of $300M

Worked with employees, UAW leaders, supervisory staff, human resources along with office personnel to improve productivity, quality and training procedures

Coaching and motivating warehouse teams in successful roles

Coordinated successful launch of ISO 9002 for warehouse

Monitored daily logistics of both inbound and outbound material

Coached supervisors in placement of UAW employees in order to adjust to production changes

Counseled UAW hourly employees on attendance issues and disciplined action taken

Certified for testing of new of new Supervisors of UAW hourly employees in PDC`s in the United States

Outside Storage Coordinator, Ford Customer Service

Responsible for managing $310M in inventory amongst inventories in 17 warehouses throughout Michigan, Ohio and Canada

Worked closely with forecasting, purchasing, accounting, non-union warehouse team members and United Auto Workers

Coordinated logistics of all inbound and outbound material to outside storage facilities

Audited and evaluated each facility for accuracy in material handling of inventory

Successfully reduced inventory levels by $205M and eliminated 10 warehouses required to run operations

Visit problem suppliers in United States and Canada to resolve open issues encouraged production changes with problem supplier

Successfully negotiated timing of termination of leases

Supply Chain Analyst, Ford Customer Service General Office at National Parts Distribution Center (PDC) to resolve issues with problem suppliers

Successfully worked with suppliers and forecasters to maintain proper inventory levels and strived to increase inventory turn rates

Encouraged production changes with problem suppliers in order to satisfy production and service customers needs Resolve open issues at PDC

Warehouse Supervisor, Ford Customer Service

Voluntarily transferred to the New York Parts Distribution Center (PDC) in New Jersey to manage UAW hourly employees and Detroit Parts Distribution Center (PDC)

Supervised and planned daily productivity of warehouse attendant . Train new UAW hourly employees on a new computerized parts picking system

Responsible for daily completion of outbound material, timing and logistics

Divisional Production Control Coordinator, Rouge Steel subsidiary of Ford Motor Company

Responsible for review of daily steel making schedules for all steps steel making production facilities and ensuring scheduled delivery to steel customers achieved

Worked closely with production control coordinators for each step of steel making production

Scheduled a daily production meeting with steel making production Managers and reviewed our daily, weekly and monthly production plans

Coordinated with shipping department to reduce and change bottlenecks in our logistics

EDUCATION / CONTINUING EDUCATION

CENTRAL MICHIGAN UNIVERSITY, Mt. Pleasant, MI

Master of Arts in Personnel Management

UNIVERSITY OF DETROIT, Detroit, MI

Bachelor Degree, Business Administration

CERTIFICATIONS

New Supervisor Assessment Certification

COMPUTER PROFICIENCY

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