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Management Manager

Location:
Washington, DC
Posted:
January 11, 2013

Contact this candidate

Resume:

John Sweeney

Email: abqdg7@r.postjobfree.com

Address: **** ********** **, **** ***

City: Washington

State: DC

Zip: 20011

Country: USA

Phone: 571-***-****

Skill Level: Experienced

Salary Range: $130,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

John F. Sweeney

1352 Longfellow St., Apt. 302; Washington, D.C. 20011

Phone: 571-***-**** Email: abqdg7@r.postjobfree.com

EXPERIENCE

Booz Allen Hamilton McLean, VA

Associate (Strategy & Organization Unit) 2010-Pres.

Client- Classified (11/11- Pres.) Kabul, Afghanistan

Role- Financial Intelligence Specialist

* Managed an in-country financial intelligence training program working responsible for teaching local nationals on the collection, organization, storage, and analysis of financial data.

* Liaised with senior ranking Afghan government representatives to discuss key issues including counter-terrorism, counter-narcotics, and financial intelligence.

* Developed the curriculum for and conducted financial intelligence training to key selected members of the Afghan government.

* Worked closely with United States Treasury and State Department economics analysts to identify, prioritize, and analyze the key Afghan financial issues.

* Created SOP detailing and documenting the roles and responsibilities for future employees deploying to Afghanistan.

* Met with representatives from across numerous foreign and U.S. government agencies to improve cooperation and de-conflict.

* Measured and documented overall program success to key leadership in Washington.

Client- Department of Homeland Security (4/11- 11/11) Washington, DC

Role- Strategic Planning & Change Management (Team Lead)

* Managed and facilitated focus group interviews with a variety of client stakeholders.

* Developed, deployed, and analyzed the results of an internal staff survey to address key client organizational issues.

* Presented the key challenges identified from the survey results to the U.S. government sponsor in a clear, succinct, and direct manner.

* Conducted a stakeholder analysis and specifically identified where key groups were positioned in relation to the client`s desired end state.

* Helped create a shared client vision by: meeting individually with key stakeholders to solicit their feedback, coordinated a client-run town hall, developing the content for an internal client website for communicating messaging, and developing a Business Transformation Office to oversee the change efforts.

* Developed an implementation plan to assist in the successful stand-up of a new IT program management office.

* Developed key tactical and strategic messaging themes as well as determined the appropriate timing and sequencing to facilitate the roll-out of the client`s new Program Management Office.

* Analyzed the knowledge, skills, and abilities of key identified DHS stakeholders and performed a human capital gap analysis to determine how existing employee skill sets will align to the new organization.

* Developed and maintained responsibility for executing the project`s master schedule.

* Drafted and presented to the client the project`s weekly and monthly status report.

Client- Classified (6/10- 4/11) McLean, VA

Role- Business Process Re-engineering

* Organized and led Subject Matter Expert focus groups to collect data for developing client `current` and `future` state process maps.

* Identified root causes of client organizational inefficiencies by analyzing client process cycle times, value-add, and non-value add work steps.

* Developed an client implementation plan defining client activities, prioritizing recommendations, mitigating risks, managing change, and monitoring overall progress towards agreed upon client `future` state processes.

* Instituted a project monitoring plan which ensured the tracking of client process improvement implementation.

* Developed and presented deliverables to client senior leadership highlighting project background, status, findings, recommendations, and next steps.

* Built and maintained strong client relations through the establishment of rapport and fostering a team environment.

* Contributed to firm business development efforts by drafting sections for new client contract proposal and Statement of Work which resulted in winning $1.8 million in new business.

Accenture Reston, VA

Senior Consultant 2008-2010

Client- Office of the Director of National Intelligence

Role- Performance Management/ Program Outreach Lead

* Ran data queries, analyzed data, and responded to ad-hoc metrics requests received directly from client senior leadership.

* Compiled weekly, monthly, quarterly, and annual metrics reports assisting client senior management make strategic decisions and measure overall organizational success.

* Developed and disseminated Standard Operating Procedures (SOP's) detailing all metrics reporting procedures for all impacted client stakeholders.

* Researched and implemented call center "best practice" metrics to customer center team.

* Drafted, administered, analyzed, and presented customer satisfaction surveys to client senior leadership.

* Led a team of Accenture resources responsible for analyzing and validating all registered users to client wed site.

* Administered cross-training efforts for team members working across numerous functional areas ensuring project

continuity in the event of team member absence or turnover.

* Organized, led, and directed client program outreach efforts across all geographic components to raise organizational awareness and understanding of new client programs, initiatives, and IT systems.

* Assumed responsibility for facilitating all security clearances issues for new hires and Accenture personnel crossing over to client project.

* Team lead responsible for assessing team performance and administering constructive feedback.

Northrop Grumman Corporation McLean, VA

Intelligence Analyst/Collection Officer 2006-2008

* Monitored, reported on, and responded to all counter-terrorism issues pertaining to Morocco, Libya, Tunisia, and Algeria.

* Conducted daily terrorism briefing to counter-terrorism leadership including immediate threat information pertaining to United States stakeholders residing in these areas.

* Provided clear, relevant, accurate, and timely reporting to intelligence senior leadership in accordance with federal

government guidelines, policies, and procedures.

* Demonstrated ability to quickly bring myself up to speed on subject matter, research, analyze, and synthesize large

amounts of information.

* Successfully collaborated with multiple agencies operating across the intelligence community.

* Proficient in the use of classified IT systems.

* Identified trends, patterns, assessed vulnerabilities, and identified intelligence gaps pertaining to area of operation.

* Experience with handling classified information.

* Received extensive training in the areas of surveillance detection, land navigation, weapon usage, medical safety, and

clandestine communications.

* Demonstrated a strong understanding of the operational intelligence lifecycle.

Vanguard Marketing International Scottsdale, AZ

Industry Analyst 2005

* Researched, performed gap analyses, and assisted in writing white papers for the United State`s Transportation and Defense Industries.

* Conducted primary research and performed gap analysis for Raytheon`s surveillance, biometric, and command and control capabilities in its bid as a primary for the $3 billion USG Secure Border Initiative.

* Conducted a detailed stakeholder analysis of potential sub-contractors in line with Raytheon's strategic interests.

* Performed a review of Qualcomm`s transportation and logistics market share and made tactical and strategic recommendations for its 2006 transportation &logistics strategy.

Jianguo International Hotel Beijing, China

Executive Sales Manager 2002- 2003

* Managed all embassy, airline, and chamber of commerce accounts for a Chinese managed five-star hotel with over $8 million in annual revenue.

* Increased overall market share of embassy accounts from 12% to 30% of hotel revenue.

* Developed high levels of cultural sensitivity and awareness through working with C-level executives and diplomats from over 50 countries.

Muir Charter School San Francisco, CA

Program Manager / Instructor 2000-2002

* Managed the educational component of a non-profit youth development program for inner-city non-violent juvenile offenders in the San Francisco Bay Area.

* Developed course curriculum and taught the following courses: General Education Development Preparation, Economics, Civics, and Life Skills.

* Acted as advocate and liaison for student court hearings.

EDUCATION

Georgetown University Washington, DC

Graduate Certificate in Organizational Change Management 2011

Thunderbird, Garvin School of International Management Glendale, AZ

M.B.A. in International Management 2003-2005

* Elected Student-Body President (European Campus)

* Received professional certificate in Spanish

Penn State University University Park, PA

B.S. in Counseling Psychology 2000

* Dean's List

* Recipient of Fisher academic grant for excellence in major

RELEVANT TRAINING/ADDITIONAL INFORMATION

* Active Top Secret/SCI with full-scope poly security clearance (2012)

* Certified Change Management Practitioner (2011)

* SharePoint Web Development (2011)

* Promoted from Senior Consultant to Associate (2010)

* Recipient of Accenture's Gold Award for high performance (ODNI Unit) (2009)

* Completed Accenture Core Consultant School (2009)

* Volunteer Junior Achievement instructor- Forrest Ridge Elementary School; Reston, VA (2009)

* Promoted to Senior Consultant/Team Lead (2009)

* Operational Security/Defensive driving skills in a warzone (2007)

* Received graduate certificate in Spanish (2005)

* Studied abroad (France, Switzerland, and Costa Rica) (2004)

* NFL China football coach (2003)

* AmeriCorps VISTA volunteer (2001)



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