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Customer Service Medical

Location:
Asheville, NC
Posted:
January 10, 2013

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Resume:

Amber Banks

Email: abqdeh@r.postjobfree.com

Address: *** ********** ******

City: Asheville

State: NC

Zip: 28805

Country: USA

Phone: 828-***-****

Skill Level: Experienced

Salary Range: $33,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Amber P Banks 110 Dillingham Circle Asheville, NC 28805 828-***-**** abqdeh@r.postjobfree.com

Objective: To obtain a secure position to put my skills acquired in my work history to add value to your company and challenge myself as well.

Profile

Strong work ethic, honest, organized, and strong in developing and improving team productivity.

Related work has included:

o Office Management in medical office

o Billing and collections

o Customer Service in all aspects of my career

Experience

Risk Management Services Agent 1, BB&T Insurance Services, February 2012 Present

Responsible for all additions and deletions of all force placed and foreclosed properties

Prepare, issue and invoice for all BB&T bonds (Replevin, Claim & Delivery, Order of Possession and Sequestration)

Responsible for renewals and endorsements for all Fidelity and Fiduciary bonds to include Kidnap and Ransom, Errors and Omissions and Directors and Officer Policies

In charge of processing account receivables for insurance department

Billing/Collections Coordinator, Pisgah Institute, December 2008 February 2012

Set up and started the practices first collections department

All collections to include tracking and dismissal of patients. (all letter correspondences)

Responsible for setting up personal payment plans with patients in need

Shareholder outside income invoicing and account receivables.

Prepare monthly revenue reports.

Coding for medical reimbursement.

Practice Coordinator, Appalachian Foot & Ankle Associates May 2003 December 2008

Managed team of clinical and clerical employees in two locations.

Coordinate and participate in all health fairs.

Coding for medical reimbursement.

Billing and collections.

Personal assistant for one doctor and his wife to include outside office responsibilities.

Team Leader/HMO Coordinator, Asheville Family Health Center, October 1995 May 2003

Supervise team of 17 clinical and clerical employees.

Liaison for all physicians within three offices.

Perform human resource duties to include training new team members.

Create and implemented new office protocols as well as detailed job descriptions for all clerical positions.

Billing and collections for reimbursement.

Certifications

Team Leadership Certificates Notary

CPR certified Hipaa Officer

Osha Officer Property/Casualty Lisc. Class

Riscforce Program Sagitta



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