Customer Service Representative

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KATHRYN AMBLER *******.*.******@*****.***

Phone: 270-***-****

International Commerce graduate offers two years

Objective

experience in project coordination and administrative

support. Has excellent written and interpersonal

communication skills along with proven abilities in data

organization, market research, and customer service.

Skills Microsoft Office Suite French

Data Entry (78 WPM) Social Media

Written and Oral Communication OS X

Experience World Trade Center Kentucky August 2011 - December 2011

Trade Research Assistant

Organized trade mission to China for 15 clients to connect with potential overseas partners. Processed

applications, designed informational materials, and maintained client files. Results: Cooperation

agreement was signed by Kentucky s clean coal companies and Eastern China University.

Assisted executive leadership with event preparations and marketing strategy. Results: Collaborated with

other trade centers on successful marketing materials. Acted as representative at World Trade Day

convention.

Reported on market opportunities and trade regulations. Results: Provided clients with extensive

analysis on best export prospects and CE/CCE Marking processes. Utilized by clients seeking to expand

market share in Brazil, Europe, and China.

Urban Active Fitness June 2011 October 2011

Customer Service Representative

Increased membership through promotional events and community outreach.

Provided prompt, courteous, and knowledgeable assistance while efficiently managing phones, data

entry, and payment transactions.

Panhellenic Council, Belmont University 2009

President

Spokesperson for the collegiate sorority system and liaison between 600 Greek women and university

administration.

Led team of 11 officers and delegates to manage $9,000 budget, unite Greek organizations, and increase

campus presence.

Planned, publicized, and executed promotional and philanthropic events, including an $18,000

fundraising campaign for St. Jude Children s Hospital.

Staff Search Committees, Belmont University 2009

Student Representative

Worked closely with university administration to screen, interview, and select from candidates for the

positions of Provost and Student Activities Coordinator.

Education University of Kentucky - Lexington, Kentucky 2010 2011

Bachelor of Arts, International Commerce

Senior Research Capstone, "Starbucks: Strategic Branding in the United States and France"

Analyzed Starbucks Corporation s brand management and growth strategies with a focus on consumer

preferences and brand translation within the French market.

Gained valuable experience in data collection and analysis.

Ecole de Management Strasbourg - Strasbourg, France 2010 2011

Study Abroad, International Commerce

Fall 2010 Education Abroad in Strasbourg, France

Belmont University - Nashville, Tennessee 2007 2009

Kathryn Ambler - Resume / Curriculum Vitae (CV) - Nashville, Tennessee *******.*.******@*****.*** Phone: 270-***-**** Google

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