Project Manager Customer Service

Resume Of Allison Hughes

** ** ***** ***

St Clair NSW 2759

ALLISON HUGHES Mobile: 040*-***-***

Email: ******@****.***.**

ABN: 91-134-***-***

D.O.B: 10th November 1981

SKILLS SUMMARY

Sound computer knowledge (Microsoft Word, Microsoft Excel, MYOB V10-V17, Premier

V10 and DataBuild).

Previous experience in Accounts Receivable, Accounts Payable, Payroll and Human

resources.

Ability to work within a team as well as independently.

Trustworthy, honest, hardworking, loyal, willing to learn and ability to multi- task and

prioritize.

Ability to learn new computer programs and teach staff members and management.

EMPLOYMENT HISTORY

Mode Projects Pty Ltd

Oct 07 Nov 08.

(Formally known as Built-On Design, part of the Built-On Group).

Accounts Manager

Transferring data from MYOB premier to DataBuild. (Program which

was predominantly used to produce project costing by the estimator

(BOQ s). Training of other staff and management on new programs to be

used throughout the company.

Full function of Accounts Payable. (MYOB and DataBuild).

- Reconciling orders against supplier invoices and statements.

- Issuing payments via direct deposit or cheque.

Full function of Accounts Receivable. (MYOB and DataBuild).

- Preparing and issuing invoices as per orders plus mark ups.

- Preparing and issuing fortnightly progress invoices as per

completed works.

- Chasing of outstanding payments.

Reconciliation of bank accounts (Consists of two bank accounts).

Setting up of business bank accounts including the use of business

banking online.

Preparation and lodgement of quarterly BAS.

Preparation and lodgement of workers compensation documentation.

Preparation and lodgement of superannuation contributions.

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Full function of payroll (including termination payments) and

reimbursements. (Transferring wages from business internet banking to

individual employees) approx 8 employees.

Project Co-ordinator

(From approx July 07 I moved into a new role within the company as a

freelance bookkeeper was bought in as the Accounts position was

reduced to 2 days per week).

Training of bookkeeper on Databuild and assisted up to 5-8hrs per week.

Training of new staff on systems, database and programs.

Setting up of systems, procedures and filing system for newly

appointed role.

Sourcing and co ordination of a variety of building materials on site

when required as per a construction schedule.

Sourcing contractors and issuing of tender documentation to obtain

quotation for onsite works. Organizing on site meeting between the

project manager and sub-contractors when required.

Requesting of relevant documentation and insurances from sub-

contractors prior to commencement on site.

Awarding contracts/ purchase orders to sub-contractors and arrange

works to be completed on site as per a construction schedule.

Processing of sub-contractor invoices for payment by Mode Projects Pty

Ltd and third party once approved by the project manager.

Forwarding clients sub-contractor invoices for payment and issuing

payments to contractors once received with a remittance advise.

Correspondence with various councils regarding fees to be paid and

documentation required for submission of development applications.

Organizing payments from clients and deliver documentation to council.

Correspondence and lodgment of applications, documentation and fees

in order to obtain Construction Certificates, Occupational Certificates

and Basix certificates from the Principal Certifier. Organizing meetings

on site when required.

Correspondence with Structural Engineers in order to obtain structural

drawing/ plans, specifications, reports and certificates of structural

adequacy.

Correspondence with Sydney Water /Reece in order to obtain plans to

be approved/ stamped by Sydney water. (Sydney water quick check to

ensure there is no impact on pipes). Correspondence with surveyors in

order to obtain a service protection report (peg out report) if required by

Sydney Water/Reece.

Arranging clients to complete owner builder courses and obtaining owner

builder permits.

Requesting Dial Before You Dig (DBYD) documentation to ensure that

no underground pipes and cables will be affected during excavation.

Assisting Director, Project Managers and draft person when required.

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Built-On Management Pty Ltd

Jun 05 Oct 07.

(Part of the Built-On Group, which consisted of four companies).

Accounts Manager

Setting up and systemizing accounts department procedures and filing

systems.

Full function of Accounts Payable. (MYOB).

- Reconciling orders against supplier invoices and statements.

- Issuing payments via direct deposit or cheque.

Full function of Accounts Receivable. (MYOB).

- Preparing and issuing invoices as per direction from the director on

works completed.

- Preparing and issuing invoices as per carpentry and designer

timesheets and printing / expense dockets.

- Chasing of outstanding payments.

- Processing of payments received by credit card via the merchant

account portal.

Reconciliation of bank accounts (Consists of seven bank accounts).

Setting up of business bank accounts.

Setting up of credit accounts with suppliers.

Preparation and lodgement of quarterly BAS.

Setting up all companies within the group with workers compensation

policies. Preparation and lodgement of workers compensation

documentation.

Setting up all companies within the group and all employees with

superannuation. Preparation and lodgement of superannuation

contributions.

Full function of payroll (including termination payments) and

reimbursements. (Transferring wages from business internet banking to

individual employees) approx 20-30 employees.

Installation of MYOB V16, MYOB Premier and upgrades.

Setting up and maintaining excel spreadsheets for project

managers budgeting.

Assisting Project Managers when requested.

Feenix Custom Brass Pty Ltd / Feenix Australia Pty Ltd.

Feb 04 Jun 05.

Accounts Assistant Office All rounder

General reception duties.

Processing of progress claims to contractors, including copies of

relevant documentation. (Sub-contractor statements and Policies).

Chasing of retention monies.

Processing payroll from timesheets approx 20 employees.

Letter and report writing.

Preparation and issuing safety and cleaning maintenance manuals.

(Balustrade).

Personal assistant to the General Manager Obtain basic balustrade

measurements from architectural plans for quotations.

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Construction Consultancy Services and Project Management.

Jan 03 Jan 04.

Business Administration Traineeship

General reception duties.

Processing client payments and receipts.

Filing of client documentation.

Liaising with clients, creditors and contractors.

Letter and report writing.

Preparing application for approval by council.

Ordering stationary.

Product and information research. Requesting catalogues / brochures

from suppliers.

Basic tendering process. Sourcing contractors for various works and

issuing documentation in order to obtain quotations.

Obtaining and updating council application and building regulations

documentation.

Personal assistant to the Operations Manager.

Toongabbie Family Practice.

May 00 Apr 03.

Medical Receptionist.

Greeting patients and making them feel comfortable.

Filing medical records and pathology results.

General reception duties.

Re stocking consultation rooms.

General cleaning.

A.E Baker and Co.

Oct 01 Aug 02.

Office Clerical Office All rounder.

Product and information research via the internet.

Distributing mail and faxes throughout the office and warehouses.

Assisting the purchasing team in backorder expediting.

Assisting the warehouse team in preparing basic orders.

Switchboard (Backup/relief).

Toongabbie Hotel

Nov 00 Sep 01.

Bar Attendant.

Serving alcoholic and non-alcoholic beverages.

Poker machine pay-out.

Answering the telephone.

Paging clients/patrons.

Domino s Pizza

Jun 99 Apr 01.

Customer Service

Provision of customer services.

Handling money.

Answering the telephone.

Accurately typing customer s orders into the computer.

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EDUCATION AND QUALIFICATIONS

2004 Business Administration Certificate III.

Ultimo TAFE.

2003 Business Administration Certificate II.

Ultimo TAFE.

2001 Responsible Conduct of Gaming. (RCG).

Restaurant and Catering College.

2000 Responsible Service of Alcohol. (RSA).

Alex Beaumont s Hospitality Training College.

2000 Bar and Cocktail Course.

Alex Beaumont s Hospitality Training College.

1999 Completion of Higher School Certificate. (Year 12).

St Clair High School.

INTERESTS

Horse Riding.

Listening to Music.

Shopping with friends.

REFERENCES

Mr. Warren Williams General Manager

Ms. Bridie Lake Accounts Manager.

Feenix Custom Brass. (02) 9564 3533.

Dr. Ton C Lee and Dr. Susan Chu Owner s

Toongabble Family Practice (02) 9636 2337

Ms. Catherine White Owner / Proprietor.

My Divine Occasion 041*-***-***

(Personal Reference)

Resume of Allison Hughes 5

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