Training Service
Resume:
KATHY JAFFE, LMSW
Northside Plaza *** Route **, Suite 107
Pomona, New York 10970-3512
E-Mail: abqcxx@r.postjobfree.com
Web: jaffemediation.com
ASSOCIATIONS & CERTIFICATIONS
Association for Conflict Resolution; Advanced Practitioner Member.
(A merger organization of AF; CREnet, and SPIDR)
New York State Council on Divorce Mediation; Accredited Member.
New York State Council on Divorce Mediation; Board of Directors.
New York State Council on Divorce Mediation; Accreditation Review Board.
New York State Unified Court System; Certified Member.
Family & Divorce Mediation Council of Greater New York; Member.
National Institute for Dispute Resolution; Member.
New York State Dispute Resolution Association, Inc; Accredited Member.
Rockland Municipal Planning Federation Planning/Zoning Certification.
Mental Health Coalition of Rockland County; Treasurer.
National Association of Social Workers; Member.
Notary Public.
SPECIALIZED TRAINING
Collaborative Law Training.
Advanced Mediation Skills for United States Postal Service.
Coaching; Fred Pryor Training.
Mediating American with Disability Act Disputes; Key Bridge Foundation for the
United States Department of Justice.
John Haynes Advanced Divorce Mediation.
Mediating Employment Disputes; Equal Employment Opportunity Commission.
Multi-Party Collaborative Problem Solving; Center for the Environment, Cornell University.
Matrimonial Fee Dispute Arbitrator; State of New York Unified Court System, Ninth Judicial District.
40-Hour Divorce Mediation; Center for Mediation & Training.
Community Mediation; Office of Court Administration Unified Court System of the State of New York,
PROFESSIONAL EXPERIENCE
Kathy Jaffe Mediation Services, LLC, Pomona, NY
Founding Partner of a full time mediation practice where she has facilitated negotiations between parties on
issues involving workplace, divorce, community, family, same-sex relationships, elder care, chronic illness,
health care, personal injury, victim/offender, entertainment, school, online disputes and educational facility
disputes. Conduct presentations, mini-conferences, trainings, coaching, consulting services and workshops
for corporations, municipalities, police departments, health related and educational facilities and the
Archdiocese of the State of New York. Teach peer-mediation programs in Rockland, Westchester and
Bergen County school districts.
Online Ombuds Office, University of Massachusetts at Amherst, Amherst, MA
Mediator. Mediate e-commerce disputes on-line through the Ombuds Office in a pilot project for
E-Bay.com and Transecure.com.
United States Postal Service, New York, NY
Mediator. Mediate Equal Employment Opportunity complaints within Postal Service
Resolve Employees Disputes Reach Equitable Solutions Swiftly [REDRESS] program.
Key Bridge Foundation 2nd Judicial Department, New York, NY
Mediator. Mediate Americans with Disabilities Act complaints for the United States
Department of Justice.
Equal Employment Opportunity Commission, New York, NY
Mediator. Mediate employment discrimination disputes.
State of New York Unified Court System Ninth Judicial District,
Arbitrator. Render decisions on matters involving matrimonial fee disputes.
Volunteer Counseling Service, New City, NY
Family Court Project - Attended hearings to promote agency visibility in the courtroom.
Interviewed judges and reported findings to VCS student group.
Peer Mediation Program Training student on the elementary, middle and high school
level how to mediate interpersonal conflicts within their school.
Mediator. Mediated cases referred from small claims and family court involving landlord/tenant,
small claims, family and criminal court issues.
Community Outreach Program. Educated the public, business and court system about mediation.
Investigated and collected data regarding new programs. Wrote a proposal for a divorce mediation
program. Implemented mediation services in the small claims
courts around Rockland County.
TRAINING EXPERIENCE
Brown, Brown & Associates, Inc., Hempstead, NY
Trainer. Training employees working for Consolidated Edison on issues involving diversity, anger
management techniques, enhancing communication, listening and conflict resolution skills, promote team-
building techniques and identifying different behavioral styles in the workplace using Personal Profile
System.
Resolve It, Inc., Bronx. NY
Trainer. Trained 1000 employees from Co-op City. This training introduced a new Workplace Policy
discussing Sexual Harassment and Discrimination. Understanding cultural diversity issues, anger
management techniques, communication and conflict resolution skills were also taught.
Mental Health Association, Pomona, NY
Trainer: Managing Anger Workshops. Trained participants how to understand and express anger.
Participants also were taught listening, communication and conflict resolution skills.
Trainer: Preventing Violence in our Schools. Trained participants how to identify the triggers of
violence and the dynamics of bully/victim relationships. Participants also learned how recognize the
signs for potential violence in schools and ways to make schools safe.
Montclair University, Montclair, NJ
Trainer. Trained participant s communication, conflict resolution and problem solving techniques.
Participants were also taught how to accept and recognize differences of others in a mediation session while
remaining their neutrality.
Rockland Community College, Suffern, NY
Trainer. Trained students and teachers to Understand Diversity. Discussions included race, religion, class,
ethnic, gender and sexual orientation.
OTHER MEDIA
Co-authored articles on divorce mediation, workplace, family and aging parent conflicts for Hudson Valley,
NY and Bergen County, NJ. Interviewed for Divorce Magazine, The Daily Freeman Newspaper, New Paltz,
New York and The Journal New, Rockland County, New York. Interviewed on Lite FM and WRKL radio
regarding the benefits of mediation and co-hosted Live Radio Talk Show, Conflict Negotiators, for Jukebox
Radio 103.1 FM.
EDUCATION
Master of Social Work Fordham University 1994
Bachelor of Social Work Ramapo College 1991
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