Dawn King

Email: abqcay@r.postjobfree.com

Address: **** ***** ****

City: Cantonment

State: FL

Zip: 32533

Country: USA

Phone: 850-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Dawn King

2278 Handy Road Phone: 850-***-****

Cantonment, Florida 32533 Cell: 850-***-****

abqcay@r.postjobfree.com

Professional Summary

Dynamic and reliable Credit Union experience with 26 1/2 years of banking, customer service, quality assurance and some compliance experience.

Core Qualifications

Detail-oriented Compliance assistant

Hard working Quality Assurance Representative

Dependable and Reliable Member service Representative

Professional Loan / Disbursing Clerk

Respectful Loan Receptionist

Courteous Title clerk

Teller

Experience

Pen Air Federal Credit Union March 2012 to December 2012

Compliance Assistant

Pensacola, Florida

Keep the Monetary Instrument Log Report for all branches.

Check, complete and enter on the BSA-E-file web site the Currency Transaction Reports for all branches.

Check Patriot Officer files daily.

Make new employee packages for the Compliance Officer.

Answer phone and emails from other credit union employees pertaining to items required and approvals for opening business accounts, rep payee accounts, trust accounts.

Power of Attorney approvals.

Perform general secretarial duties as needed.

Pen Air Federal Credit Union September 2005 to March 2012

Quality Assurance Representative

Pensacola, Florida

Ensure that consumer loan and membership documents from all branches are checked for accuracy and completeness and deliver results within prescribed time frames, making any corrections and taking follow up action as necessary.

Follow all credit union policy and procedures to ensure the safety and security of members' information.

Maintain a professional, respectful and courteous approach when dealing with members' and internal contacts.

Pen Air Federal Credit Union July 2000 to October 2005

Member Service Representative

Pensacola, Florida

Process and finalize loans.

Open all types of membership accounts.

Cross sell products offered by the credit union.

Cross train other employees.

Help members with their needs.

Check loan and membership documents before sending to the main office.

Order supplies for the department.

Pen Air Federal Credit Union April 1999 to July 2000

Consumer Loan Clerk

Pensacola, Florida

Work up consumer loans and credit card applications for approval .

Answered member questions pertaining to loans.

Cross sell loan products.

Ordered supplies for the department.

Pen Air Federal Credit Union May 1993 to March 1999

Disbursing Clerk

Pensacola, Florida

Check loan documents for completeness.

Check interest rates.

Disburse / issue loan checks to members or dealerships.

Answer members loan questions in person and on the phone.

Pen Air Federal Credit Union February 1992 to May 1993

Loan Receptionist

Pensacola, Florida

Answered members consumer loan questions on the phone and in person.

Gave NADA values.

Signed members in to see loan counselors and loan officers.

Processed reports.

Helped the Disbursing Clerk as needed.

Pen Air Federal Credit Union September 1990 to February 1992

Title Clerk

Pensacola, Florida

Processed consumer loan titles for all branches.

Check titles for correctness.

Contact with the DMV and auto dealerships when necessary .

Kept a pending calendar.

Pen Air Federal Credit Union July 1986 to September 1990

Teller I, Mail Teller and Teller II

Pensacola, Florida

Cash handler.

Processed teller transactions for members.

Mail teller, handling all transactions thru the mail.

West Florida Bank February 1984 to February 1985

Teller

Pensacola, Florida

Teller work

McRaes Department Store August 1982 to January 1984

Sales Clerk

Pensacola, Florida

I worked in the shoe and stationary department.

Education

J M Tate High School 1983

High School Diploma

Cantonment, Florida

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