MICHAEL N. MCMILLAN

**** ******** ******, *******, ** 94590 510-***-**** abqc1h@r.postjobfree.com

CAREER SKILLS/KNOWLEDGE

Proficient in Banking and Accounting Software Excellent Leadership & Interpersonal Skills

Time Management/Organizational Skills/Detail Oriented Team Player & Goal Oriented

Client Relationship & Superior Customer Service Proficient in Microsoft and UNIX Software

PROFESSIONAL EXPERIENCE

KNIGHTED VENTURES Livermore, California 05/2012 current

Gaming Associate

Monitored payouts on gambling tables to ensure proper amounts are paid and received.

Created and managed schedule for 60+ employees, including vacation requests and sick days.

Reviewed all timecards for errors, missed punches, missed days, missed PTO entries, and excessive OT/DT for

each pay period.

Assumed shift leader role to maintain rotation and adhere to regulations regarding rest and meal b reaks.

Transferred $40,000+ worth of chips at a time to different tables and recorded it in books accurately.

FIRST METROPOLITAN CREDIT UNION Concord, California 05/2010 12/2010

DMV/Lending Coordinator

Coordinated the Lending and Loan Services Department.

Managed vehicle loan repossessions.

Prepared legal documents for attorneys, researched and identified pertinent new laws and regulations.

Arranged the selling of repossessed vehicles.

Prepared reports for CEO and Board of Directors.

Monitored status of vehicle and vessel loans.

Called defaulted customers to arrange payments.

Coordinated all DMV paperwork.

Processed department bills and posted payments.

10/2007 05/2010

Member Service Representative

Full service teller at community based Credit Union

Processed and dispersed loans.

Opened and audited new accounts, initiated loan applications, processed levies.

Opened and balanced vault, reviewed vault cash orders and ATM servicing.

Issued cashier s checks, money orders, traveler s checks, EE and I bonds.

Identified fraudulent activity to prevent potential losses.

CALIFORNIA SAFETY MANAGEMENT and KEI STYLIST El Sobrante, California 06/2003 10/2007

Independent Consultant

Provided direct consultation, financial and technical support to local businesses.

Conducted needs assessments and gap analysis of current hardware and software.

Effectively managed quality assurance and Internet projects.

Assisted in bookkeeping, accounting.

SEGA OF AMERICA, INC. San Francisco, California 09/2002 05/2003

Psinapse Technology Consultant

Responsible for providing quality assurance and technical support to engineers and game developers.

Successfully managed assigned workload, often jugg ling multiple concurrent tasks.

Developed and edited game manuals and other written materials.

Reviewed requirements for testability and usability, consulted development staff with regards to system functionality

and entered technical problems bugs into database.

SAM GOODY/SUNCOAST San Leandro, California 08/2001 - 04/2002

Manager

Responsible for the training and supervision of customer service representatives.

EDUCATION

University of California at Santa Cruz, Santa Cruz, CA

Bachelor of Science in Economics in progress

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