Sponsored by

Kenneth Martin Klein, MBA, PMP

VIRGINIA BEACH, VA 23455

WORK OBJECTIVE

Metrics Analyst with Tri Star Engineering for SPAWAR PMW240, Program Analyst: Forty three years of Industrial Engineering, Systems Analysis, and Project Management experience in public and private organizations provides the background to perform the most difficult tasks required for client satisfaction.

My goal is to serve my client with excellent project management skills for computer, Internet, and classroom applications for computer skills, business and engineering processes, project management, databases, operations, standards, metrics, team building, and other topics.

I have the background, education, experience and skills that have delighted my clients in hundreds of consulting and project encounters. I have worked in and taught computer topics in MS Office (Word, Excel, PowerPoint, Access, SharePoint, Project, Outlook, etc), operating systems, customer support, Internet.

I developed and taught Engineered Performance Standards (EPS) courses for DOD Public Works Planner Estimators, certified by the US Army Training Command. I have also led team building and leadership skill workshops for work and social organizations, often as the club President, throughout my career.

EDUCATION

Master of Business Administration (MBA), Old Dominion University, Norfolk, VA, 1995Bachelor of Industrial Engineering; Georgia Tech, Atlanta, GA, 1968Project Management Professional, Certified PMP; Project Management Institute, 2007Lean Six Sigma Black Belt; MoreSteam, 2006NASCE Certified Webmaster; Florida Tech, Norfolk, VA, 2000Supervisory, Management, and Technical Training Courses, Over 1200 Classroom Hours, 1982 - Present

SKILLS

Business Analysis: Process Reengineer, Human Resource Analyst, Benchmarker, Troubleshooter, Strategic Planner, and Army Workload and Performance System (AWPS) for Base OperationsInformation Technology: Internet Webmaster, Help Desk Developer, Data Base Administrator, PC Applications ExpertTeam Facilitation & Training: Project Coordinator, Implementation Leader, Coach, Counselor, Certified InstructorMarketing & Customer Service: Marketing Developer, Implementer, Quality Manager, Transportation ConsultantMaterial Requirements Planning: Purchasing Manager, Inventory Control Manager, Scheduler, SimulatorOperations Management: Performance Indicators Developer, Layout Engineer, Supervisor, Production ManagerFacilities Maintenance: Standards Developer, Budget Developer, Production Controller, Facilities ManagerEngineering: Coordinator of Mathematical, Physical and Social Sciences with Engineering Principles and Methods

WORK HISTORY

TRI STAR ENGINEERING,INC. Management Consultants. 2010-2012

Program Analyst III: Navy Sea Warrior Program Management (PMW240), Arlington VA

Provides expert metrics analysis for Navy Sea Warrior PMW240 management.

Develops metrics action plans, formats and dashboards.

Develops Microsoft Access databases, processes and reports.

Composes draft and edits customer documents in a variety of electronic formats for delivery via presentation, electronic broadcast, or submission to senior authorities.

Coordinates collection and preparation of operating reports such as time and attendance records, budget expenditures, and statistical records of performance data.

Analyzes specific program data for reports and plans.

Conducts data analysis and drafts master plans, operational requirements documents and test plans.

Prepares studies, reports, and analyses in areas such as budgets, forecasts, financial plans, governmental requirements, statistical reports, cash flow projections, and business forecasts.

Maintain and updates management databases.

Assists in electronic presentations through setup, configuration, delivery, debrief, and compilation / issue / accomplishment of minutes and action items.

Assists in meetings via preparation (agenda, setup, coordination, presentations, point papers, discussions, etc.), participation, and follow-up, both local and off-site.

Organizes and documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.

BOOZ ALLEN HAMILTON,INC. Management Consultants. 2002-2010

Associate (Level 3) : BOOZ - ALLEN & HAMILTON, INC.

Eight years as Lead IE and Project Manager for Army Workload and Performance System (AWPS) Base Operations Support (BASOPS), Logistics Modernization Program (LMP), Navy, and other teams. Developed and delivered training, technical support and earned value software development. Supported project and program development in generation, update and maintenance of AWPS and other instructions, policies, procedures, processes, best practices, data, and documentation. Senior Analyst on Navy Network Warfare Command Transition, and Certification and Accreditation processes and metrics.

Senior Logistics Systems Analyst for the Army IMCOM Logistics Integration Section (LIS) staff performing strategic and team project planning and training. Represented IMCOM and Virginia IT clients in Enterprise Resource Planning (ERP) solutions. Developed marketing, training and strategic communication plans for US Air Force, Defense Commissary Agency, and NATO.

Senior Industrial Engineer (IE) on Army Workload and Performance System (AWPS) Base Operations Support (BASOPS) and Logistics Modernization Program (LMP) teams. Lead IE responsible for BASOPS training, technical and client support. Documented tests and validation procedures of the AWPS LMP/SAP interfaces. Wrote BASOPS support documentation & checklists. Assembled, edited, and submitted technical activity reports provided by AWPS IE team members. Project Management Professional (PMP) certified 2007. Six Sigma Black Belt candidate.

Trained and assisted site personnel in entering data and efficiently using BASOPS and LMP modules. Identified and analyzed Operation Code (OpCode) issues for Army depots that report time and work counts for BASOPS services. Edited OpCode Guidance Documents and updated standard OpCode times and metrics procedures. Developed scenarios for AWPS training, including new strategies for improving BASOPS training using customized 1-on-1 curricula. Prepared Industrial Engineering BASOPS Activities Checklists and Strategic Communication papers. Provided IMA staff support in developing plans for SAP integration project. Provided Virginia Information Technologies Agency Change and Communications Management services.

UNIVERSITY OF PHOENIX ONLINE, 2002-Present: Information Systems for Business, and Project Management Instructor; 40+ courses taught.

Business and Computer Support Instructor. Teach Microsoft Office computer software applications, computer user support, customer service, supervision, and business topics.

NAVY PUBLIC WORKS CENTER (PWC) NORFOLK, VA, (now Naval Facilities Engineering Command (NAVFAC) Mid-Atlantic, Norfolk, VA) Information Resources Management Department 1992-2002: PWC Norfolk provided support to Navy and other DOD facilities throughout Southeastern Virginia and to the U.S. Atlantic Fleet.

Computer Specialist and Industrial Engineer. Advised PWC and Regional Engineer managers on business matters, Information Technology (IT) and Site Transitions. Administered annual operating plans, financial analyses, business case analyses, facility justifications, organization charts, position descriptions, standards of service, memorandums of agreement, marketing plans and performance indicators. Facilitated teams for business process reengineering, quality, benchmarking and Commercial Activities studies. Developed Standard Operating Procedures for department methods, information flow, material and equipment. Developed information technology help desk and security operations, legacy system replacements, MAXIMO performance, palmtop computer applications, web and active server pages, database integration and special projects. Developed and presented communications, e.g., script notes, briefings, graphics, e-mails, handouts, handbooks, team charters, news articles. Served as PWC representative to many local, regional and international information technology teams. International team implemented a NAVFAC Employee Assessment and Development System (NEADS).

NAVY PUBLIC WORKS CENTER (PWC) SITE EARLE, NJ, Naval Weapons Station Earle, June 1997 - April 1998

Transition Manager (Temporary Promotion). Principal civilian business manager, planner and change agent responsible for overseeing and coordinating overall transitional efforts of standing up PWC Norfolk s PWC Philadelphia Site office at NWS Earle, NJ. Took charge of the transition process and coordinated all aspects of this complex endeavor, from developing a customer revenue matrix to frequent status meetings with key players. Prepared and presented briefings to all customers that included what changes to expect and anticipated costs for their budgets. Coordinated visits to establish the Information Technology and financial process links to PWC Detachment Philadelphia and to PWC Norfolk. Developed and executed a training plan to ensure all the new PWC systems could be utilized at Earle. Leadership and attention to detail transformed a very painful and complex process of change to be palatable for the 135 Public Works people effected, as well as many customers.

PUBLIC WORKS DEPARTMENT, NAVAL AMPHIBIOUS BASE LITTLE CREEK, Norfolk, VA. 1988 - 1992: Maintained facilities, utilities, roads, piers and industrial infrastructure.

Director, Facilities Management Engineering Division (FMED). Planned and programmed maintenance, repairs and alterations for over 700 facilities on our 2,000 acre base. Served as advisor to the Engineering and Planning Officer on functional and financial matters relative to facilities management. Supervised the Production Control and Planner-Estimator (P-E) Branches; with Supervisors concentrated on customer relations by providing them and PWD management with scheduled status information and daily personal contact about issues concerning over 3,000 Work Requests and 30,000 Trouble Calls per year. With Industrial Engineer we managed our computer database and developed and implemented annual budgets, spending plans, Maintenance Action Plans (MAP), Annual Inspection Summaries (AIS), Facilities Support Contract (FSC) specifications and new systems and procedures. Developed, wrote and used a series of sophisticated coding and computer systems to prioritize and track our workload and to schedule our facilities inspections by our P-Es. Coordinated PWC's Long Range Maintenance Planning inspection of sixty of our major facilities, and continued its principles as our own P-Es now perform Maintenance Control Inspections. Administered Preventive Maintenance Inspections.

NAVAL FACILITIES INDUSTRIAL ENGINEERING CENTER, Norfolk, VA. 1982 - 1988: Developer of Engineered Performance Standards (EPS) for U.S. Department of Defense.

Industrial Engineer. Responsible for EPS application, utilization, promotion, training, variance analysis and productivity improvement within DoD operations. Developed the EPS Deskguide and all EPS training materials used throughout DoD. Provided consulting services to world-wide DoD Public Works organizations.

SOUTHLAND INDUSTRIES, INC., Chesapeake, Virginia. 1981 - 1982: Manufacturer of gaskets.

Engineering Manager. Managed all industrial and mechanical engineering functions for operations.

GENERAL FOAM PLASTICS CORPORATION, Norfolk, Virginia. 1971 - 1980: Manufacturer of fabricated and injected, blown, vacuum formed, and foam molded consumer plastic products.

Manager of: Industrial Engineering, Quality Control, Material Requirements Planning, Inventory Control, Sample Department, and Special Projects. Hired, supervised, and was responsible for product costing, manpower analysis, plant layout, project costs, equipment design, purchasing system design, standard setting, data collection, material handling systems, and new product development.

BOOZ-ALLEN & HAMILTON, Management Consultants, Par Technology Division. 1970-1971:

Industrial Engineering Consultant. Performed US Postal Service cost improvement studies of sorting machine scheduling, computer simulation, and motor vehicle scheduling and dock operations. Wrote new business proposals.

BAXTER ASSOCIATES/ELECTRONICS, Industrial Engineering Consulting & Time Study. 1969-1970:

Vice President & Founder. Designed, developed, and marketed E-DAC time study system, featured in Industrial Engineering Magazine

COLLINS RADIO COMPANY (now a Rockwell Division), Cedar Rapids, Iowa. 1968-1969: Electronics manufacturer. Facilities/Maintenance Department for 46 facilities in 2+ million square feet of floor space.

Plant Layout Engineer. Administered Collins floor space reporting system for overhead accounting. Wrote and published Collins facilities manual.

HIGHEST OFFICE & ORGANIZATION MEMBERSHIPS

Vice President and Webmaster, Belmeade Condo Owners Association, Virginia Beach, VAProject Facilitator, Beth Sholom Village Development Committee, Virginia Beach, VA President and Treasurer, Booz Allen Toast of the Roads Toastmasters Club, Norfolk, VADirector of Administration, Booz Allen Norfolk Project Mgt Community of PracticePresident, Barclay Towers Timeshare Owners AssociationPresident, Ohef Sholom Temple Mens Club of Norfolk, VirginiaPresident, Jewish Marriage Experience of Tidewater, VirginiaPresident, Institute of Industrial Engineers, Chapter 99, SE VirginiaCharter Board Member, American Production & Inventory Control SocietyMember, Project Management Institute, Hampton Roads VA Chapter

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