Cell: 416-***-****

Emails: abqbkq@r.postjobfree.com

Security clearance number B-000******* valid: Sep-2017

IZABELLA AMELINA

INTRODUCTION

Izabella is a Project/Program Management professional bringing over 15 years of experience in multidisciplinary project/program management in a large complex process facility environment, financial/performance management, planning, development, implementation and support of information technology projects, contract procurement, analysis of business processes, monitoring and tracking progress and communications with stakeholders.

Izabella has managed and lead the development of policies, processes, and tools to support the implementation of the capital projects from inception, to production launch and post launch assessment, based on business requirements defined by the stakeholders to successful completion of all project deliverables on time, within scope, on budget and at quality

Izabella is able to successfully complete all project deliverables on time, within scope, on budget and at quality for the enterprise IT projects ( including design and implementation of online service pages) by using her advanced skills in preparing project charters and integrated project plans, based on business requirements defined by the stakeholders; establish and ensure compliance with project management plans, policies and procedures using as a guide the Project Management Institute (PMI) methodology and Ontario Public Service(OPS) Project Management Centre of Excellence policies and procedures.

Izabella’s analytical skills have come to the forefront in order to research problems, to evaluate and identify solutions and resolutions in developing and implementing performance management systems and measures for contracted services

Izabella is in process of getting her PMP certification

FUNCTIONAL SKILLSBusiness Systems and Work Process Analysis, Business Cases Analyses; Financial, Budget and Cost Control Analysis Strong Leadership and Interpersonal Communication skills when working in a cross-functional environment with individuals at all levels in the organization; political representatives, consultants, contractors, external stakeholders and the publicProject Management skills with the ability to provide technical expertise and maintain expectations in term of time, scope, budget and facilities impacts, quality, and labour relations Experienced in managing projects including needs assessment, design, tendering, constructions and contract administration, procurement and risk, complex service agreements/contracts and policies and procedures Proven ability to compile and analyze financial and statistical data and make appropriate recommendationsExperienced in design and analyzing of business processes, through planning, controlling and executing processes, including detailed methodology built on quality assurance standards and best practice techniques in budgeting including long term financial planning, multi-year budgeting, and strategic planningExperienced in budget control, forecasting (applied forecasting techniques: trend extrapolation, consensus simulation methods, decision trees) and the preparation of financial reports and analysis on development and business proposalsExperienced in analytical support of the budget development, expenditure and revenue monitoring and operational planning Experienced in conducting research and analysis; in the preparation and delivery of reports and presentationsProven ability to lead effective project teams and develop collaborative internal and external business relationshipsProven ability to manage and prioritized multiple projects under pressure and work teams at once with strict time constraintsExperienced in various SDLC methodologies, including the, joint application development (JAD), V-shaped model, Structured Evolutionary Prototyping model, Rapid Application Model (RAD), Spiral model, Agile SDLC's, XP, othersProven ability to analyze, solve problems, set clear directions and work effectively to find solutions under tight deadlines Managed up to seventy five million dollars multiple projects and completed projects of various terms and complexities

TECHNICAL SKILLSData Manipulation: Working knowledge of SQL; Crystal Reports; SAP; TMACS; CAPTOR, ACT Operating Systems: Windows NT, 2000, XP, Windows 7, MAC OS, Android Platforms Project Management Tools (Advanced level): MS Visio; MS Project; Project Tracking Portal Office Productivity: MS Office(Word, Excel, Power Point, Access); Corel Draw; Internet / Group Wise, QuarkXPress Adobe Products: Photoshop, InDesign, Illustrator, Reader/Writer

PROFESSIONAL EXPERIENCE

Consultant for the PMO - Ministry of Transportation (Contract) September 14, 2012 - Present

PROJECT: Road User Safety Modernization (RUSMod)Develop and update project schedules considering the project objectives, responsibilities, accountabilities, timelines and resource availability – on-going activityAnalyze VOR FFS and IT Source resources, update the estimated actuals for the month-end and revise fiscal year projectionsPlan, establish priorities and aid in project tasks as needed. Coordinate project team members and complete assigned tasks Monitor projected versus actual project expenditures and report on project progress/status on a weekly basisUpdate costs forecast and communicate to required stakeholders for action on a weekly/monthly basis Identify inherent and developing project risks and issues; make recommendations to mitigate identified risks and escalate risks Develops and maintains relationships with clients to manage expectations; help to develop and implement performance metrics to measure project success.Provide support to Project Managers and Program Manager in preparation of meeting materials, prepare project related presentation or options analysis; consolidate individual project information to generate program views on a weekly basisAssist in identification and on-going management of inter-dependencies among projects

Environment:

MS Project, MS Office, PMI Methodology- PMBOK; OPS Checkpoints and Gating Project management methodology

J2EE, IBM Websphere, Oracle, Siebel Infrastructure, Windows.

Project Manager City of Toronto, Toronto, Ontario June 18, 2008 - December 31, 2011

PROJECT: Toronto-York Spadina Subway Extension(TYSSE)

$65M - the scope contained the project coordination of the property acquisition deliverables to the TTC and Contract Management functions when dealt with consultants, vendors and suppliers Led and managed teams of external professionals(nine vendors) and staff from various City of Toronto divisions who were responsible for the TYSSE Project Prepared detailed staff reports to City of Toronto Standing Committees and Council, and briefing notes for senior managementDeveloped, prepared and monitored schedules, graphs and maintained accurate records of development and budgetCoordinated identification of project property requirements, supported the negotiation/expropriation of the necessary propertyCreated tracking systems for all properties relative to scheduled acquisition dateDirected the consultants; reviewed, edited reports and project documents ensured that corporate interests are metEstablished procedure to facilitate the relationships among external Consultants (Negotiators, Appraisers and Business loss) Consulted, liaised, negotiated with staff from City's ABC's, boards, commissions and divisions, community groups, other levels government, and the private sector on all real estate mattersManaged multi-stream projects and led the project team and consultants, monitored work output, taking corrective action Managed competitive bidding processes in accordance with City of Toronto Policy, procedures and guidelinesPrepared detailed project plans and critical path schedules, maintained, updated Project schedule, performed analysisInspected and supervised work in progress by real estate and divisional staff ensuring that all work is executed in accordance with relevant legislation and relevant guidelines; established and maintained a portfolio of information to support managementReviewed, tracked and evaluated external Consultants/ Service providers work plans, reporting on progress and performanceProvided estimating services for real estate initiatives including establishment of project budgets from minimal information at the feasibility stage, controlling costs through the design stage to maintaining the integrity of the established budget Maintained an awareness of current trends, practices and directions in real estate development and public-private partnershipsMade presentations to City of Toronto Standing Committees and Council, at community meetings and to senior managementDefined and met project purpose and objectives, undertaken project activities and achieve milestones and deliverables, monitored and tracked progress, and communicated progress reports to stakeholdersAssessed risk, identified issues and recommended approaches to ensure project deliverables are met Ensured the delivery of high quality work, harmonious employee/labour relations and effective time management Environment:

MS Project, MS Office, Bates PM Methodology, PMI Methodology- PMBOK, SAP, Websphere, MPAC database and databases.

Project Manager 311 PMO, City of Toronto, Toronto, Ontario March 3, 2003 - June 17, 2008

311 PROJECT- 311 Project Management Office $26M-$34M - the scope contained the software development for the new 311 Contact Centre business model and the establishment of a fully functional new division Participated as a member of the Project Management Office(PMO) team that provides leadership, goal setting, proactive problem solving related to the PMO and Sub-Projects initiatives, support the proposal/tender selection process Improved the efficiency and effectiveness of the project planning process, developed, implemented, and monitored overall project management methodology within the 311 PMO and all related multi-stream projects (including IT &T Sub-Project; Web Sub-Project; BPR Sub-Project and six others)Prepared project documents: Scope Document, Project Charter and Work Breakdown Structure (WBS), RASCI and DMSDeveloped project management methodology, standards and templates to maintain control and provide ongoing monitoring of the project scope, budget, schedule and qualityDesigned, analyzed and documented processes business processes to support planning and conducted data flow analysis Conducted financial analyses and determined key indicators to measure the effectiveness and efficiencies of service delivery methods and designed processes to track those indicators Planned and facilitated WBS training for Sub-Projects ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encouraged innovation in others Defined and developed the 311 Business Plan, including the required operating budget and integrated organizational structureGenerated ideas to improve Project deliverables; reviewed and analyzed Project Plan, including all resources requiredPerformed special research and analysis with alternative business processes and reviewed compliance with Master PlanProvided Project Status Reports (bi-weekly) and Progress Report to address the issues of schedule, expenditure, scope Developed and implemented Risk Response Plan, Quality Plan with the Quality Statement and Acceptance criteria Facilitated sessions (during business process reviews, and business process re-engineering) to identify current and optimal processes and identify business requirements; participated in RFP Working Sessions and RFP evaluation criteria meetingsDetermined performance measurements to provide all project deliverables on time, at quality, within scope and budgetSet performance measurement objectives to develop and implement processes to maintain control of the projectProvided Impact Analysis of the Sub-Projects Dependencies effected by IT & T (vendor) schedule changesNegotiated ( as member of PMO) contract (SOW) with IT&T Vendor (BE, Lagan, Cisco) and created a ranking criteria matrix Managed Sub-Projects changes, activities and assignments, ensuring effective teamwork and communicationDeveloped the Checkpoints of Business Process Configuration and milestones payments for vendor's (Lagan) CRM Frontlink Researched best practices, policies and procedures concerning or related to 311 initiatives from other levels of government Supervised and coached assigned and other project staff to achieve quality in delivering project management activitiesDeveloped, maintained, updated Master Project schedule, performed analysis with the recommendations to multi-stream projects Contributed to the overall change management leadership required to implement organizational changesDeveloped and installed with project team a new 311 service page on the Web which provides one website for all City services

Environment:

MS Project, MS Office, Bates PM Methodology, PMI Methodology- PMBOK, ORACLE, J2EE design, Iterative RUP SDLC, Rational Rose UML, Erwin, Mercury Testing Suite, Oracle, PL- SQL, Websphere, Java, J2EE design, databases, middleware

COT IPCC Enterprise deployment; Infrastructure Management (311 Enabling and EAI Enabling); CRM (Frontlink and CTI - Java Softphone implementation);Lagan /CISCO IPCC; TMMS enhancements implementation; Hansen configurations; Software Installation - webMethods Integration Server; EAI SR Integration; 311 end-to end System Security Architecture; IBMS AMANDA

Terra Bay Construction Ltd., (Sewer & Watermain Contractor), Toronto June 28, 2002 - Jan.31, 2003

Project Coordinator/Business Specialist, Process ImprovementManaged and provided leadership in project development from inception stage to assessing funding, schedule, and scope requirements to the planning, coordination and implementation of capital projects to meet target objectives Reviewed, tracked and evaluated consultants and sub-contractors progress and performance as it related to the delivery of capital project to ensure adherence to schedule, funding and project scope; issued financial reports for home builderNegotiated contracts, project changes involving time, scope and budget, and documentation to ensure the effective delivery Initiated, coordinated and prioritized proposals and projects required to support business requirementsDeveloped ‘Gantt Charts’ and Schedules; charts and tables as an informative technique for reporting variances Liaised and coordinated with Senior Manager and other departments regarding scheduling and execution of contract

Project / Program Manager - Odessa State Railway Management, Odessa, Ukraine 1990 - 2000 Managed and provided leadership in project development, implementation and monitoring of the overall project management within assigned Ministry of Transportation Capital ProjectsManaged the portfolio of business application and information management projects through their lifecycle from initial research, scoping, planning, requirements gathering, solution evaluation, solution acquisition or development, implementation, to operational support, sustainment and enhancement Reviewed business processes to determine business organizational design and resource planning Provided analysis expertise for business processes and presented results to developers, architects, planners Provided expert policy development, analysis, and strategic support to the Senior ManagementGenerated front-end analytics to support business executives and operational managers (Data Warehousing)Managed technical team to collect the content needed to populate Knowledge Base and to visit prioritized Branches, interview staff, populate the content collection tools and facilitate the Quality Assurance process with subject matter experts Validated Web Site Design Project Contract, facilitated brainstorm sessions for creating multiple versions of code/pages

OTHER RELATED EXPERIENCE

Resourcing Specialist AKSINIA Inc. - part time April 2, 2012 -Present Sourcing management and technology outsourcing solutions for temporary, contract, and full-time staffing requirements, based on ethical principles and the development of innovative solutions

WVP-Austria Insurance - Versicherungs-Vermittlungs- Graz, Austria 1997-2002

Broker/Group Leader - part timePromoted Austria Bank Insurance products to Ukrainian market, managed, led and trained teams of brokersAdministrated customers agreements and brokers contracts

EDUCATION

Master’s Degree Communications, Engineer-Builder

(Accredited, evaluated and certified by York University Academic Credentials Evaluation Service – May 2, 2001)

Moscow State University of Railway, Moscow, Russia; Major: Bridges and Tunnels

PROJECT MANAGEMENT CERTIFICATION

Certificate of Achievement in Project Management

Humber College, Toronto, Ontario (December 2001) The certificate courses: Project Management Principles; Project Economics; Project Resources Planning and Scheduling and Project Management Skills Development

PMStudy.com/ VMedu, Inc Course: PMP Training : 40 PMI contact hours (all knowledge Areas) March -June 2012

ADIDITIONAL TRAINING AND DEVELOPMENT

CTC Train Canada –Training: MS Visio Expert - Level 3 / Advanced and MS Project - Level 3 / Advanced (February 2007)

Process Design Consultants: Project Management Application Course and Monitoring and Control (2007)

Corporate Courses: Managing Contracts, Project Teams, Equity Lens: Tool for Addressing Diversity; Financial Management and SAP Reporting (2007-2010).

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