May **, ****

I am an accomplished professional with strong track record in all facets of Management and Sales that deals with strategic planning, operation development, implementation, and staff management. Throughout my career I consistently established integrity, quality and professionalism to provide organizations with broad array of services.

Through a balanced combination of know-how, interpersonal skills and leadership initiatives, I offer a demonstrated ability to exceed corporate expectations from business and client base perspective. I believe my solid experience, expertise, education and character will make me a very suitable candidate.

My r sum can only go so far in detailing what I can bring to your organization. This is why I believe it would serve us best to meet personally, in an interview, to discuss your needs and to demonstrate how I can add to your bottom line through my skills, expertise and experience.

I promise that the meeting will not be a waste of time, yours or mine.

I will follow up with you in a few days to answer any questions you may have. In the meantime, you may reach me at 403-***-**** or via email: abqbi9@r.postjobfree.com.

Thank you in advance for considering my value offer. I look forward to our conversation.

Sincerely,

Sue

Susan D. Sparkes-Hoskins, CAM

Enclosure: R sum

Seeking a position as a

- Business Development Manager -

in an organization in need of a professional with strong leadership and developmental skills,

multitasking abilities and implementation of strategies that achieve desired results.

Accomplished and results driven Professional with demonstrated experience in Management and Sales with expertise in strategic planning, operation development, implementation, and staff management. Visionary and results-oriented who synthesizes business facts, events and concepts to produce realistic and long-range plans for the development of the company. Adept in providing excellent leadership while focusing on high pay-off improvements that maximize immediate bottom-line results. Recognized for professionalism, creativity, positive mental attitude, commitment to excellence and demonstrated ability to work with co-workers at all levels. Strong interpersonal and persuasive sales skills coupled with vision, business insight, and astute negotiation abilities. Effective communication skills from both business operations and client base perspectives.

Core Competencies

Administrative Skills: Ensuring accountability of subordinates related to conduct and productivity; quick to recognize problems and execute solutions; systematically securing relevant information and identifying key issues; paying attention to detail; structuring tasks, plans and objectives to establish priorities and set goals.

Sales Expertise: Adept in principles and methods for showing, promoting, and selling product or services. This includes marketing strategy and tactics, sales techniques, and sales control systems.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Problem Solving: Proven ability to troubleshoot and develop creative, innovative solutions to business challenges; successfully manage change for improved performance and efficiency.

Professional Experience

ADP Canada

Calgary, AB

Account Manager, Major Accounts

2008-Present

Develop and maintain relationships with existing clients for the purpose of client retention, selling value-ad products and services and setting the stage for future sales opportunities.

Farm existing accounts to uncover sales opportunities for up-selling and cross-selling

Respond to RFP’s

Collaborated with various departments within the organization to ensure client satisfaction for the purpose of client retention

Perform presentations to demonstrate products/services

Key Accomplishments:

Achieved President’s Club, selling 120% of my planned quota my first year

Consistently earn recognition for the highest level of usage of the sales tool – SalesForce

Gunnar Manufacturing Inc.

Calgary, AB

International Business Development

2005-2007

Established successful use of research for market intelligence, analysis and presentation skills while contributing professionalism and expertise to promote a new product to The US Federal Government and the Department of Homeland Security as well as Foreign Affairs and Public Works in Canada.

Formulated and launched a new option in support of personal protection for employees working in high risk buildings that requires a paradigm shift in thinking for Government Officials

Developed profiles in top vendor-bid websites similar to FedBid and MERX

Collaborated with various departments within Foreign Affairs, Public Works, State Department, Department of Defense, Diplomatic Security, the Pentagon, Overseas Buildings Operations, International Trade Commissioners offices’, Ambassadors, and other departments

Provided presentations which included conceptual and technical data to contacts such as architects, various levels of Government and other professionals

Key Accomplishments:

Succeeded in acquiring C-TPAT (Certified Trade Partner Against Terrorism) Certification for the company

Achieved a SafetyAct Designation of "Anti-Terrorist Technology" issued by the Department of Homeland Security

Accomplished registrations of all USA Fed Gov.'s mandatory agencies (incl. CCR – Canadian Contracts Registries)

Health & Safety Officer/Trainer

2006-2007

Completed a successful and organized Health & Safety program exceeding legislative compliance while performing all in-house training including Standard First Aid/CPR/AED & WHMIS.

Formed a safety committee and organized toolbox meetings to meet OHS guidelines

Generated Safe Work Practices, Work Instructions, and Hazard & Risk Analysis in accordance with audit requirements

Maintained all training records and equipment training matrices

Arranged employee orientations and oversaw certifications for expiration dates

Key Accomplishment:

Obtained the "Certificate of Recognition" with an Audit Score of 96/100 that earned the company a $26,000 rebate and saved hundreds of dollars on WCB premiums

Professional Experience

~ Continued ~

Gunnar Manufacturing Inc.

Calgary, AB

Corporate Environment Specialist

2004-2007

Designed and personalized office environment that met functional, ergonomic, efficiency and space requirements within specified budgets by collaborating and conferring with medium and large enterprises

Planned and created desk for a prominent Calgary businessman selected for a graphic on the company truck

Established long-term relationships with my client base

Key Accomplishment:

Sold nearly a half a million dollars in 10 months acquiring more than 100 new clients for employer

ADP Dealer Services

Calgary, AB

Territory Manager

2002-2004

Handled a territory of 115 automotive dealerships throughout Alberta and Saskatchewan

Conducted extensive "Return on Investment" calculations to sell computer hardware, software and service packages

Key Accomplishments:

Exceeded sales target of $500,000 through cross-selling and up-selling new products and services to existing clients and establishing relationships with competitive accounts

Established acquisition of competitive steal and achieved Top Sales person in Canada for the quarter

MoneyStream

Calgary, AB

Payroll Product Manager

2000-2001

Produced infrastructure to support the development of a new product including: Customer Service Surveys and tracking mechanisms, Payroll Sales and Commission Structure, Internal and External manuals and training programs.

Directed a staff of five to create and launch Internet Payroll Product

Created new vertical markets for Pre- Authorized Payments & Contributions and prospected medium to large enterprise in specified vertical markets

Ensured smooth implementations by working with conversion and customer service staff

Key Accomplishment:

Successfully sold sufficient clients to run a test market of the product

ADP Canada Employer Services

Calgary, AB

District Manager

1992-2000

Prospected and managed a large geographical territory for companies with 1-125 employees

Utilized consultative sales skills to reveal needs and present solutions

Key Accomplishments:

Recognized as 2-time President's Club by achieving +115% of annual quota

Won Champion's Circle for exceeding quota and sold more than 100 payrolls

Received Top Unit Award 5-times

Attained District Manager of the Year Award for establishing top sales in North America

Accepted Class Excellence Award

8-Time District Manager of the Month

Acknowledged as the 1st sales person to sell over 100 payrolls in a year

Honors

Kay A. Pringle Memorial Scholarship University of Calgary, Calgary, AB

~ Based on Academic Excellence and Community Involvement ~

Professional Affiliation

OWIT Member - Organization of Women in International Trade, Calgary, AB, 2006

Developmental Skills

Project design, scope, management and rollout

New product and business development, launch, promotion, prospect development

Strategic Sales, market planning, solution based and consultative sales, Effective Negotiation

Dynamic executive presentations, marketing and promotions, creative promotional materials

Partnerships and strategic alliance, workshops, conferences, trade shows, networking

Foreign/US Governmental relations, media presentations (TV, Radio, Newspaper), Public speaking & presentations

Office administration, staffing management & development, Performance & Productivity analysis and re-engineering, New Hire Orientations, Benefit & Compensation design, WHMIS, ISO 9001 and ISO 41001 administration, Policy and procedure development

Training program development, Interactive and instructional teaching methodologies, Competency and Skill & Risk Assessment

International business development, Foreign, U.S. and Canadian Government Relations

Volunteer activities

Head of the Safety Committee – Carefree Resort on Gleniffer Lake, Innisfail, AB, 2008-Present

Education and Training

Certified WHMIS Instructor

2007

Construction Safety Association

Calgary, AB

Certified Standard First Aid/CPR/AED/Child and Marine First Aid Instructor

2007

Canadian Red Cross

Calgary, AB

Certified Health & Safety Auditor

2007

Effective Disability Management/Hazard Assessment & Analysis/Safety Basics

Manufacturer's Health & Safety

Calgary, AB

Level Two CPA

1997

Canadian Payroll Association

Calgary, AB

Bachelor of Science in Communications, Business, Marketing

1996

University of Calgary

Calgary, AB

CAM Designation

1994

Canadian Institute of Certified Administrative Managers - University of Calgary

Calgary, AB

Strategic Selling

Miller Heiman

Toronto, ON

Effective Negotiating

Karrass, (Dr. Chester L. Karrass)

New Jersey

Sales Coaching

Rainmaker Sales Coaching

Calgary, AB

Publications

"A Pod of Protection." Access Control & Security Systems. Oklahoma, Penton Media, August 2007. Article on consumer's new choices post 9/11 - "Terror-proof or non-terror proof." Describing new terror-proof developments in everyday items; garbage cans, furniture, cars.

Exporting Alberta: A complete guide for entrepreneurs looking beyond the border. Business in Calgary, Calgary, AB, Summer 2007. Article examining how to break the barriers of international sales.

"The Missing Link to Human Survival." Archi-Tech Magazine. Washington, DC, April 2007. A published case study on an alternate layer of security required for the protection of employees in high-risk buildings due to natural disasters or terrorist strike. Nominated for the Readership Award.

"Summit Insight Newsletter." Gunnar has success in sight! Washington, DC, Judy Bradt, June 2006. Article outlining my success with Government officials on my first trip to Washington, DC.

"TV - Discovery Channel." War on Terror. March 2006. Documentary on new technologies as they relate to protection from Terrorism. Interviews also conducted with Global National News, Iraq Free-Radio, Globe and Mail

"Calgary Designs." Design Magazine. June 2005. Article on designing custom furniture

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