Post Job Free
Sign in

Manager Customer Service

Location:
Norfolk, VA
Posted:
January 24, 2013

Contact this candidate

Resume:

Jason Trower

Email: abqbg1@r.postjobfree.com

Cell: 757-***-****

Jason Trower

supply chain / Logistics manager

Clearance: (SECRET)

QualificationsOver 15 years of dedicated and professional experience in logistics/ supply Able to utilize independent judgment to plan, prioritize, and organize diversified workload Possess the ability to work effectively in a team environment or as an individualMaintain a professional mannerism at all timesExperienced in using complex inventory control programsEffective communicator with interpersonal, and writing skillsProficient in utilizing Microsoft Office applicationsDetail-oriented, and is able to balance competing priorities and tight deadlines

EducationBachelors, Business Management 2010Bachelors, Logistics Management (in-progress)High School Diploma, 1995

Training and CertificationsU.S. Government Contracting Course Maximo/ Stamis Training (Equipment Tracking System) CourseLost Damaged and Destroyed (LDD) Course, for U.S. GovernmentCode of Business Conduct Course, for U.S. GovernmentAquiline, ULLS-4, ULLS-G, SARRS, SPBSR, PBUSE,Fed-log and Fin-Log

(All are data entry, Inventory control or tacking systems or property & equipment)

Work Experience

R-4 / PM IED DEFEAT

SR. Logistician, F.O.B. Shank Afghanistan (Logar Province) December 2009 – May 2012

Assisted with the with the set up of the siteActed as site manger while site manager was on leaveEnsure 100% accountability of all equipment on ground or movingEnsure ALL equipment received and or shipped is reported in a timely mannerProvide Site Manager, Property Manager, and ILS Manager with real time data and reportsEnsure daily Sit-Rep, and Class VII reports are accurate and sent up in timely mannerProvide the Theater ILS manager, and Theater Lead with accurate weekly Inventory and Maintenance reports Established site SOP for the logistical side of the operationResponsible for scheduling personnel flights when leaving Shank for R&R or going to other work sitesManages and monitors the movement of equipment and parts for the site to ensure accuracy of shipment in order to meet mission requirements throughout theater Performs 10% Bi-weekly inventory on non-TPE items performs 100% inventory monthlyProvide oversight, guidance, and mentorship to subordinate logisticians

Honeywell Technology Solutions Inc

Contract Hand Receipt Holder October 2007 – December 2009

Conducted thorough, and accurate inventories of military equipment processed into the Left Behind Equipment (LBE) program utilizing authorized military manuals and supply catalogsEnsured equipment is 10/20 standard to maintain a high level of readiness, and cleanliness at all timesPrepared equipment for issue to include creation of proper forms and records, supervises warehouse personnel during issue, storage, and the receiving processAssisted in the development of methods and procedures to economize and expedite the LBE process while ensuring accurate hand-receiptsWorked directly with CECOM and LSE as overseer of the HWMMV Recap program for Corps, and provides operational oversight to ensure work is accomplished in a timely and cost effective manner Acted as liaison between warehouse and property book office to improve effectiveness of communication and support actionsManaged 12 employees to help with the Recap program

Parsons Infrastructure and Technology

Property Manager December 2006 – October 2007Managed and inventoried over 68 million dollars of equipmentSupervised and directed 5 personnel to ensure that all property was accounted for with proper paper workSupervised the monthly 10% inventories and help establish an easier way to quickly conduct 100% inventories, by adding bar codes to equipmentParticipated in internal audits to ensure that all equipment had a receipt or shipping document, and that all hand receipts had been signed and updated to match personnel on the groundBriefed top level military and civilian personnel with daily Sit-Reps and supplied them with the support they needed elsewhere in the country Demonstrated the ability to handle multiple situations with deadlines, helped forecast the need of more personnel on the ground, do to the amount of equipment being purchased and receivedMaintained daily interaction and updates with the (GPA) (DCAA) and the (DCMA), evaluating the changes that had been made in the section and the positive impact they had for Department of DefenseConducted routine facility audits to ensure rotation, inventory accuracy and processes are in accordance with Department of the Army standardsPrepared accountability documents for lateral transfer actions between civilian companies and military units

Halliburton / KBR

Property Accountability Specialist November 2005 – November 2006 Conducted monthly, periodic and annual inventories of over 11,000 government line itemsCoordinated the in-processing and out-processing of civilian employees, and issued equipment to employees on government formsTrained incoming Property Specialist on work place procedures to ensure they could perform all tasks proficiently, and in a timely mannerPlanned, and assisted in the development of a 6 man mobile team that would be able to go to other sites, and help with their annual inventories to ensure 100% property accountabilityAssisted in processing any Lost Damaged Destroyed (LDD) actionsResearched and concluded property that had been previously believed to be missing was in fact in use by the military and civilians at other sites saving the company millions of dollars

Northampton Growers

Procurement Manager & Logistician October 2003 – November 2005

Interviewed potential employees and selected the best candidate to help sell productCreated a business plan that would greatly increase profit within the company Managed four employees to ensure that excellent customer service was always given Tested different employee ideas, to support employee participation within the companyCounseled employees on their performance and helped them develop a goals chart, so that they could keep track of their performance and productivityMonitored and controlled company spending, and profitsCompared company business plan with the changing market demand to better compete with others business.

United States Army

Assistant Property Book Officer / Supply September 1999 – September 2003

Maintained accountability for over $125,000,000 (Million) in government equipment without any loss or inconsistenciesCoordinated logistical functions such as transportation, delivery and maintenance of rolling stock ensuring time efficiency and cost effectivenessPosted transactions to organizational and installation property books and supporting transaction filesAssisted commanding officer in conducting monthly asset inventoriesSupervised all duties involving request, receipt, storage, issue, accountability, and preservation of individual, organizational, installation, and expendable supplies and equipment.Reviewed and annotated changes to unit material condition status reportsReconciled activity records for monthly and quarterly reporting and status reviewOrdered and maintained supply levels in order to sustain a high state of readiness for military units at all timesResponsible for data entry and updating records ensuring on-hand quantities match automated and manual records; conduct causative research for all discrepanciesEnsured that all property was stored according to company regulations as directed by the Department of Army standardsOperated as the company VISA IMPAC credit card holder; prepare weekly/monthly expense reports and correspondencePlanned and made arrangements through Carson Wagonlit for individuals and groups to travel, and assisted with the filing of paperwork for travel reimbursementArranged and conducted a travel reimbursement workshop, to ensure soldiers would receive what they had spent.

Awards/HonorsTop Hand Receipt Holder (2009)Numerous coins, and certificates from U.S. Army (2000-2003)Award for Outstanding Logistical Support, during military redeployment (2011)I am the proud husband of a First Lieutenant

References available upon request



Contact this candidate