Medical Assistant Customer Service

Kara Callaway

Kara Callaway

Kimberling City

*** ********* *****************@***.**********.***

Summary

In applying for the position you have available, I will be utilizing my knowledge that I have aquired over the years. I have developed skills in the medical field since 1999. I have become a medical assistant for a physician. I am a very loyal, outgoing,friendly person which cleary dedicates my whole self to succeed in any given work enviornment to have extensive experience in the medical field. I get along very well with others while also working efficiently fast .Through the positions listed, I have acquired in-depth and diverse knowledge about the fields that I hope to fully utilize in this new position. My extensive experience working in both areas, will enable me to bring a full range of skills to this position advertised.

Objectives

In applying for this position that I hope to further use my experience, skills and knowledege.

Employment History

August 2008– present: Medical Assistant Skaggs Premier Family Medicine, Branson, Missouri, United StatesMy background in working as a medical assistant for the past 2 yrs for a physician. Assisting with vitals, procedures, sterilization, phlebotomy,ordering materials. Also with experience with referrals to other physicians, prior-authorizations with the insurance companys. Working as a medical asst I work one on one with the patient and there needs.

August 2008– January 2009: Front Office Asst III Skaggs Premier Family Medicine, Branson, Missouri, United StatesWhen I was officially hired I started off as a Front Office III, then I was asked to become Dr. Pettey's medical assistant My skills included checking patients in on arrival time for there appt, scheduling appt, updating demographics,insurance, authorization to release of information, customer service skills,updating patients charts with correct information, answering phone notes from the physcians and following through with the correct procedure to assit the patient, helping co-workers with other task .

April 2007– August 2009: ER Registration / Patient Admit Skaggs Regional Medical Center, Branson, Missouri, United Statesworking in the Emergency department I updated patients account with the correct address, insurance information. It consist of working in AS400, Logician,IDX, Centricity, collecting co-pays for the patients chart, scanning documents into EDI, checking patients into the Emergency dept, assiting ambulances when patients arrived. Admitting patients to the hospital assisting with paperwork, correct admission papers.

January 2001– December 2010: C & L Fencing Self Employed / Owner, Reeds Spring, Missouri, United StatesMy husband and I owned, operated our own business. I did all the office work, scheduled customers appt, billing, typed up contracts, proposals, ordered materials.

Interpersonal Skills

Over the course of my career, I have gained important skills in effective customer skills, patience, and understanding. In particular, during the last couple of years. I belive my experience both working as an employee, as well as a past business owner gives me a valuable understanding of a work place dynamics and relationships that will contribute substantially to my ability to excel in the present position working with wide variety of co-workers and superiors.

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